Last post on Dec 09, 2013 at 6:46 PM
You are in the Cadillac CTS/CTS-V
What is this discussion about?
Cadillac CTS, Engine, Sedan
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#514 of 721 2012 CTS 3.0L Engine Failure
May 31, 2012 (8:32 am)
After purchasing a new CTS with 3 miles on the odometer, I experienced an engine "RAP" similar to a gas knock. The dealer had me chasing an octane problem for over a month, finally Cadillac decided to take a look and found a bearing issue which required a complete disassembly of the engine at 2260 miles. After leaving the car in the shop for 4 days and questions such as what caused the failure, engine alignment with drive components issues and extended warranty for the engine going unanswered, the decision was made to dump this lemon. I did the best I could purchasing another CTS with confidence that Cadillac would live up to their commitment of "Building a new standard of luxury automobiles" by refunding half of my monetary losses. After dealing with the Cadillac people with letters and phone calls, I received nothing but a sarcastic "Have a nice day" from Tyler at the Cadillac customer service 800 number. No more G.M. for me. Cadillac case number 71-1058037892
#515 of 721 Re: 2012 CTS 3.0L Engine Failure [fcarron]
May 31, 2012 (10:02 am)
I feel your pain. I had to put a new engine in my CTS.
My wife wants a new suv, and really likes the look of the Caddy. I said
No friggin way, I will go with Infiniti, Lexus or lord help me, the Mercedez.
I will NEVER purchase a Cadillac again and I grew up in Detroit!
#516 of 721 Engine Seized cts 2006
May 31, 2012 (2:41 pm)
So we purchased a 2006 CTS in November 2011 with 57000 miles. Kept up with oil and oil changes. This last weekend with 76000 miles on the car we were driving and the engine started clicking and made a horrible racket and died. No indicating lights and oil had 76% life left. We are faced with having to get a new engine. We did not purchase a warranty. Who else has this happened to and what is being done? I do not feel we should have to pay for a new engine or labor. I have faxed over a letter to the CEO of the Cadillac division at GM and about to file a complaint with the Better Business Burea.
#517 of 721 Re: Engine Seized cts 2006 [tkrecioch]
Jun 01, 2012 (4:48 am)
It looks like you've already started taking some action with the BBB, which would preclude me from looking into this situation further with you. However, I had wanted to express my apologies that you are facing these concerns with your CTS and wish you the best as you work through the repair process.
All the best,
GM Customer Service
#518 of 721 Re: Engine Seized cts 2006 [tkrecioch]
Jun 18, 2012 (11:22 am)
I have a 2005 CTS 3.6l with 57k miles. The engine started knocking and eventually died and would not start. Talked to GM Customer Service who asked me to have it diagnosed by a dealer. I did that. The dealer told me I could do two things, change the timing chain and hope the engine works or replace the engine altogether incase its a spun bearing.
I changed the oil myself on the car with Mobile 1 synthetic every 3,000 miles. It burned oil like crazy as well as coolant. I added oil and coolant almost every week and had to check them both daily.
I bought the car with 35k miles on it and put 22k miles on it. I still owe $12k on it and its just sits in my driveway. A co-worker picks me up everyday.
GM Customer Service said in order to determine if they can help me out, they would need the dealer to completely tear down the engine. The dealer quoted me at $8,000 to do this. I laughed. If I went that route and GM decided not to pay for it, I'd be out $8,000 and would still need to have the engine fixed. Why would I do that when I can buy a used Saturn Vue engine for $1,000 and put it in the car with a little work. BUT I SHOULDN'T HAVE TO DO THIS!!!! Everyone Facebook how terrible GM is handling this and everyone on Earth will know about it. I am thoroughly P.O.'d with the purchased of my Cadillac. I'd do anything to go back and buy the Camry that I passed on.
Thanks, GM, for the financial hardship and terrible choices with regards to the engine's repair.
#519 of 721 Ahh Relief
Jun 18, 2012 (12:31 pm)
I finally dumped the CTS for a 2012 Subaru. I ended up eating about $5000, but to not having to worry about it leaving me stranded and having another $7000 repair bill was well worth it. The used engine that I had put in it started showing the same signs of going bad like the first one did at around 80,000 miles so it was time. The funny part is that 5 days after I traded the car, the dealer that I traded it to was struck by a hail storm that destroyed the car. This is a good thing because I was afraid that they would re-sell it and someone else would be going through the same thing we all have gone through. I fell bad for the dealer but that's what insurance is for.
#520 of 721 Re: Engine Seized cts 2006 [mgruca05]
Jun 18, 2012 (5:30 pm)
It's truly sad to read what GM's customers have had to put up with. It's like GM forgot how to build a reliable engine. The irony is that the new GM has replaced all of its old tech OHV V6's with these 3.0 and 3.6 liter engines. I own two GM vehicles; one is a 1994 Pontiac Grand Prix with the 3100 OHV V6. I bought this car last year for $3k and it had 125k miles. This car is not used a lot and it sits for 2 or 3 months at a time without being used. Starts up on the first crank all the time and burns no oil. My other vehicle is a 2007 Chevy Uplander with the 3900 OHV V6. It has 71k miles and burns no oil between oil changes. GM has shown it can build reliable engines; it's time that they start building them right again.
#521 of 721 Re: Engine Seized cts 2006 [jpf]
Jun 19, 2012 (1:13 pm)
Are these engines being manufactured in China? Could that possibly explain the utter lack of reliability in these motors? GM has made millions of engines and its a wonder why these are failing so much...especially in a premium priced automobile.
#522 of 721 Re: Engine Seized cts 2006 [mgruca05]
Jun 19, 2012 (1:25 pm)
I had my 2005 3.6 CTS engine replaced 63,000 miles. My Uncle is in the auto repair business and found a used engine with 32,000 miles. Engine plus shipping was $3,200. A friend that owed him a favor put in the new engine, water pump hoses etc. for $1,200 plus parts.
I have used it for 4 months with no problems. I check the oil dip stick every day I drive it.
Resale is horrible so I will keep it for now. (I loved everything about the car except the oil/engine problem.)
#523 of 721 2006 CTS 3.6L Engine Siezed
Jun 19, 2012 (6:01 pm)
I bought a used CTS with 78,000 miles on it back in December. I checked the oil twice in that time. It was low. I read about the oil cunsumption problems on these AFTER I bought it! No biggie right? I topped it off and continued to enjoy it.
About a month later I took it on a road trip and I started to feel something wasn't right with the way the engine was performing. The next day I drove it to work and on my way there it started to run rough. I pulled over and could hear a knocking sound. Got it to my work to find the oil was almost 2 quarts low. This was approx. 1,000 miles since I topped it off last. I topped it off again praying that the engine noise would go away. It quieted down a bit but was still there. I had an extended warranty on it so I decided to take it to the Cadi dealer the next day. It never made it. On my way home the engine SIEZED!!!
Towed it to the dealer to have them tell me they need to pull the pan to see what failed. They ended up tearing it apart. Took the motor and transmission out, pulled off the heads, pulled out every wiring harness they could find under the hood and so forth. Long, long, story short, the warranty company came out to inspect and DECLINED the claim due to "Lack of lubrication". The #3 rod bearing had spun. To fix the car the dealer said it would cost over $7,000. Had them put it back together and had to pay $1,100!!!
I know from reading these forums that this is a common problem which GM has no intention of resolving, so does anyone have a rational solution on how to get someone to take care of this issue?