Last post on Dec 05, 2013 at 7:06 PM
You are in the Cadillac CTS/CTS-V
What is this discussion about?
Cadillac CTS, Engine, Sedan
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
Feb 10, 2012 (10:50 pm)
Just news from the Cadillac dealership.....4000.00 to fix the engine. Seems it uses 5-6qts of oil every 5000 miles. The engine only has 57,000 miles on it!(2005 Cadillac CTS 3.6L)
I was coming back from a 3500 mile trip when the car started missing. Immediately went to the nearest Cadillac dealership. The checked the car out and informed me the oil was "low"...As in NO OIL showing on the dipstick!!
I had the oil changed before the trip. Maybe the mechanic didn't put enough back in?
NOPE, he did!
Seems "the car is supposed to use oil", according to the manual and the service rep. Well, when they looked up the service records for my car they saw it never went more than 3-5K miles between oil changes, and always at the delership, it had never been serviced anywhere else outside of a cadillac dealer!
I thought this was going to be the car I kept for a long time! Looks like I was wrong.
Oh yeah, the car is out of warranty! (and with only 57k on the engine!)
I am willing to join a class action lawsuit if comes down to it also!
#439 of 720 Re: Yet Another "normal consumption" car [k9will2]
Feb 11, 2012 (8:18 am)
There was a Customer Satisfaction Program on certain 2007 vehicles regarding premature timing chain wear, but was not on other CTS vehicles from model years prior to that.
GM Customer Service
#440 of 720 Re: CTS engine problem [madatgmotors]
Feb 11, 2012 (8:21 am)
Can we look into this with you, madatgmotors? Please send us an email at the address located in my profile with more information, including your name/Edmunds username, the last 8 digits of your VIN and current mileage, and the name of your dealership. My coworker Christina will advise you further.
GM Customer Service
#441 of 720 info for excessive engine oil consumption
Feb 12, 2012 (7:00 pm)
Currently working with a dealership near home. If they say they can't help I will get back with you.
Is there really anything that YOU can do about this?
Are you affiliated or do you work for GM?
#442 of 720 Re: info for excessive engine oil consumption [madatgmotors]
Feb 13, 2012 (6:37 am)
What we do through Customer Service is make sure that everything is being done that can be done, and evaluate each situation on a case-by-case basis. This is done through Service Requests, that can be escalated to district specialists for further evaluation.
GM Customer Service
#443 of 720 Re: info for excessive engine oil consumption [gmcustsvcsarah]
Feb 13, 2012 (8:55 pm)
keep up the good work Sarah i hope you can help some GM owners with there problems, I wish that GM could worn people about how these timing chain, oil consumption issues can be avoided, or what causes it happen, THANKS again Sarah
#444 of 720 Re: Yet Another "normal consumption" car [madcts]
Feb 14, 2012 (8:05 am)
I have a2005 cts and I frist notice the oil cosumption while on a road trip from VA to FLD. I had the oil changed the day before we left. I always chech behind anyone who touchs my car. The oil was good. After we reached GA the oil level droped 1.50 qts. My thought was maybe the drain plug was loss. Checked it not so. So had the oil changed in FLD, before return trip, got to NC and the oil level droped 1.50 qts. I'd just like to know if traveling at high RPMs had anything to do with it? I've always been a GM man from day one. But now I'm thinking GM has lost it. Does anyone have any idea what can be done to fix this?
#445 of 720 2005 cts oil consumption
Feb 14, 2012 (8:08 am)
#446 of 720 Re: Yet Another "normal consumption" car [ctsmad]
Feb 14, 2012 (6:51 pm)
We took the car for service when we heard metalic clunking sounds, and loss of power. The Cadillac dealer indicated the dipstick showed no oil. The Info Display indicated oil at 58%. The dealer filled with oil and we thought the problem was solved. The engine was at about 92,500 km.
After local driving we set out on a trip fom Halifax to Montreal, Ottawa, Quebec City, and on the way home we heard the same metalic engine noise. We went to the GM dealer in Miramichi NB where the dealer added 4 litres of oil. We had driven a total of 3,500 KM since the cadillac service was done.
Posting here in the forums it was apparent that 4 litres of oil in less than 3,500 km was a problem so we took the car into the Cadillac dealer when we got home. In December 2011 they did some research and kept the car for 3-4 days . The service slip indicates :replaced bank 1 cam cover gasket with updated part" and then "LT CAMSHAFT COV RPL" and then "Part number 12641261". As soon as the car has put on 3200km (next week I think) I will take the car back to the Cadillac Dealer, and according to Sarah's posts here there better be less that 1 litre of oil consumed. If there is more oil missing than that I will be asking the Cadillac dealer what they plan to do to fix the problem. We purchased the car second hand from the Cadillac dealer and got a 4 year extended warranty plan ($4,000 CND) at that time. I will note that the replace bank 1 cam cover gasket" was done under the warranty plan.
I have not asked for Sarah's assistance at this point, but I sure appreciate the information she is providing the forum, and glad she is here as a GM contact. I will make sure I update the forum with the results of my taking the car into the dealer after 3,200 km has passed.
#447 of 720 Re: Yet Another "normal consumption" car [bill_anderson]
Feb 14, 2012 (8:11 pm)
If you have already had two episodes of oil levels so low that there have been "metallic clunking sounds", then I recommend you take the car to an independent mechanic to have the engine evaluated for significant damage beyond what has already been repaired. I would not count on this engine to have a long life.