661 messages,
Last post on May 24, 2013 at 8:37 PM
You are in the
Cadillac CTS/CTS-V Forum.
What is this discussion about?
Cadillac CTS, Engine, Sedan
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#431 of 661 Re: Cadillac CTS cut out at 60 mph [whb53]
by whb53
Feb 05, 2012 (6:11 pm)
Just an update on this. The dealership returned the car to me 4 days after I brought it in. The dealership could not determine the problem and made an assumption that it was a software issue. The dealership downloaded new software, but did not want to replace the computer. Cadillac corporate customer assistance put me in touch with 2 GM district specialists, one of whom told me that if the problem happens again (and there is a car left after losing all power at 60 mph), that the dealership would look at it. The other GM district specialist told me that I need to have faith that the dealership fixed the problem, even though they could not locate the actual problem. When I bought the car, I had faith that it wouldn't lose all power at 60 mph. Barring identification of the cause of the problem, that's all the faith that Cadillac is getting from me. I filed a complaint with the National Highway Traffic Safety Administration, which administers recalls, because if I did have a software problem, so too will other 2011 CTS drivers. And I got rid of my 2-month old Cadillac CTS at a significant financial loss, but at least I don't feel as though I'm driving a deathtrap.
#432 of 661 Re: Yet Another "normal consumption" car [05gmlemon]
by zebandco
Feb 06, 2012 (3:28 pm)
The best advice would be to trade it an run before the used car market catches on to the design flaw with the GM V6 motors. I started to buy a Camaro RS until I realized it had the same motor as my 05 STS which was destroyed from the inside out due to this unmanageable oi consumption issue. The only other thing I can think of is to install a "day tank" in the trunk and top it off every time you come home. Good luck.
#433 of 661 Re: Yet Another "normal consumption" car [zebandco]
by 05gmlemon
Feb 06, 2012 (5:50 pm)
We have been looking at trading for another vehicle but can't decide on what to buy. Toyota has been on the top of our list and personally would never consider another GM/Cadillac. I really would feel sorry for the next owner of this CTS. Especially if the Dealership doesn't warn the new owner to be sure to check the oil at every fill-up. But, then again, he probably wouldn't sell it if he mentioned that.
#434 of 661 Re: Yet Another "normal consumption" car [zebandco]
by jpf
Feb 06, 2012 (6:30 pm)
The crazy part is that it seems GM has phased out all of its old tech V6 OHV engines (e.g. 3.9, 3.8, 3.5, 3.1, etc.). Although these engines have gasket problems (e.g. intake or head gaskets), once fixed, they typically had no other issues, would last 150k to 200k miles with regular maintenance, and could be serviced by any neighborhood mechanic. Now, and especially with Cadillac, GM has complex, poorly engineered overhead cam engines which fail prematurely and few mechanics know how to fix. This is progress?
Last summer, I purchased a 1994 Pontiac Grand Prix with 125k miles for $3k. I keep the car at our summer home down south. The car sits 2 to 3 months at a time without being used. Every time we visit our summer home, I start it up and the car fires up right of way, does not burn oil, and gets 28 MPG on the highway. GM really needs to get back to basics.
#435 of 661 Re: Yet Another "normal consumption" car [jpf]
by cdnpinhead
Feb 06, 2012 (7:43 pm)
GM really needs to get back to basics.
Good luck with that.
The KISS concept is lost on most manufacturers these days. Some are still reliable, but they're not well thought of.
#436 of 661 Re: Yet Another "normal consumption" car [05gmlemon]
by gmcustsvcsarah
Feb 07, 2012 (9:08 am)
I'm sorry that your CTS wasn't a satisfactory vehicle for you, and I really do hope that your next vehicle is more successful!
All the best,
Sarah
GM Customer Service
#437 of 661 Re: Yet Another "normal consumption" car [gmcustsvcsarah]
by k9will2
Feb 07, 2012 (10:02 pm)
well it finally happened my 04 cts with 3.6 broke the timing chain at 111000 miles i hope it did not bend valves , i had just solved my transmission early morning slipping problem by adding Lucas trans treatment,but it can't stand being free of problems, LOL , i will pull engine front cover off to see how bad it is, i have had oil consumption problems with both my cts's with 3.6, and Sarah was the timing chain recall for 2007 only or 2007 and older
Feb 10, 2012 (11:50 pm)
Just news from the Cadillac dealership.....4000.00 to fix the engine. Seems it uses 5-6qts of oil every 5000 miles. The engine only has 57,000 miles on it!(2005 Cadillac CTS 3.6L)
I was coming back from a 3500 mile trip when the car started missing. Immediately went to the nearest Cadillac dealership. The checked the car out and informed me the oil was "low"...As in NO OIL showing on the dipstick!!
I had the oil changed before the trip. Maybe the mechanic didn't put enough back in?
NOPE, he did!
Seems "the car is supposed to use oil", according to the manual and the service rep. Well, when they looked up the service records for my car they saw it never went more than 3-5K miles between oil changes, and always at the delership, it had never been serviced anywhere else outside of a cadillac dealer!
I thought this was going to be the car I kept for a long time! Looks like I was wrong.
Oh yeah, the car is out of warranty! (and with only 57k on the engine!)
I am willing to join a class action lawsuit if comes down to it also!
#439 of 661 Re: Yet Another "normal consumption" car [k9will2]
by gmcustsvcsarah
Feb 11, 2012 (9:18 am)
There was a Customer Satisfaction Program on certain 2007 vehicles regarding premature timing chain wear, but was not on other CTS vehicles from model years prior to that.
Sarah
GM Customer Service
#440 of 661 Re: CTS engine problem [madatgmotors]
by gmcustsvcsarah
Feb 11, 2012 (9:21 am)
Can we look into this with you, madatgmotors? Please send us an email at the address located in my profile with more information, including your name/Edmunds username, the last 8 digits of your VIN and current mileage, and the name of your dealership. My coworker Christina will advise you further.
Sarah
GM Customer Service