Last post on May 16, 2013 at 4:36 PM
You are in the Cadillac CTS/CTS-V
What is this discussion about?
Cadillac CTS, Engine, Sedan
Go to NHTSA to file a safety complaint.
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#414 of 659 Re: Mycts03 [mycts03]
Jan 19, 2012 (12:28 am)
Yes, so glad to find you. The day (1-2 weeks ago)I drove my 2007 Cadillac CTS from the service department for having timing chain & passenger side airbag recalls (supossedly) fixed...my car has been making new strange noises and added a burning smell that I cannot locate. Under 76,000 miles~~maintenced properly. I can only speak for myself~~I bought a Cadillac for not just luxury also for RELIABILITY. I am a divorced single mom who all the way (4yrs) of RN school and waiting tables when not in class said to myself, "When I get my first RN paycheck I am going to reward myself with a Cadillac." Well I got a Cadillac...
but no reward.
#415 of 659 Re: Mycts03 [reddirtgirl1]
Jan 19, 2012 (4:40 am)
There are good reasons for buying a CTS. However, if reliability is a top priority, then it may not be a good choice. Consumer Reports indicates that reliability of CTS has varied from average to much worse than average over the years. Major engine problems have developed in older models.
CR is a good source of this type of information, and has helped me make wise car buying choices for decades. The on-line subscription is particularly helpful, as it provides detailed information on reliability, road tests, etc. Note that I am just a long time CR subscriber, and have no relationship with CR.
#416 of 659 Re: Cadillac CTS cut out at 60 mph [whb53]
Jan 19, 2012 (8:05 am)
If you haven't already done so, I would ask for you to send us an email using the information in my profile here on Edmunds. My coworker Christina generally responds to the incoming emails from Edmunds, and so you should hear back from here over the course of the next few days. Another option would be to call the Cadillac Customer Assistance Center at 800-458-8006. They're open 8am-9pm EST, Monday through Saturday.
GM Customer Service
#417 of 659 Re: Mycts03 [reddirtgirl1]
Jan 19, 2012 (8:08 am)
I am sorry to hear about the current situation with your CTS (new strange noises and the burning smell), especially given your hard work towards purchasing your vehicle. If we can be of assistance by setting up a Service Request, please send us an email with more information (including your name/Edmunds username, current phone and address, the last 8 of your VIN and current mileage, and the name of your dealership) and we would be happy to look into this further for you.
GM Customer Service
#418 of 659 Re: Yet Another "normal consumption" car [klamper]
Jan 27, 2012 (3:24 am)
Wow! I just bought a 2005 CTS about 2 and a half months ago that just had an oil change before I bought it and we checked it and it looked fine. Oil wasn't supposed to be changed for another 1500 miles and the car started sputtering and wanting to stall. No warning lights came on but a friend checked the oil and it was DRY!!!! Now I'm reading about how terrible this kind of engine is online and don't know what to do. It's no longer under the dealers warranty but I have just started receiving extended warranty offers. I just don't know what I should do! I'm SO surprised at how this is all coming from Cadillac: a vehicle with such a good reputation!
#419 of 659 Re: Yet Another "normal consumption" car [sheeldzz]
Jan 27, 2012 (9:46 am)
I'm sorry to hear about this oil concern you've encountered with your new CTS. Have you had an oil consumption test performed by your servicing dealership?
GM Customer Service
#420 of 659 Re: Yet Another "normal consumption" car [gmcustsvcsarah]
Jan 28, 2012 (4:25 am)
No, this just happened two days ago and I immediately took it to get an oil change. I am taking it back in a week for them to check and document the oil usage. At this point the dealership has just washed their hands of the vehicle and I am left to figure out what my rights are and how I should handle this.
#421 of 659 Re: Yet Another "normal consumption" car [gmcustsvcsarah]
Jan 29, 2012 (7:47 am)
I've been alerted to this discussion, and it is of great concern to me.
I bought a 2004 CTS (new-in 2004), and now have 14,600 miles on it. Yes, 14 THOUSAND 6 HUNDRED. The car has never seen snow. It's been in the rain only a few times.
I do change oil after 2,000-3,000 miles, ignoring what the instument panal tells me regarding oil life (it usually has 50+% oil left remaining when I do change oil).
I did have to have the computer changed, as the security system would not disable, not allowing car to start.
My concern now is this oil issue I am hearing more ansd more about. My friend had an issue with her 2005, and it has less than 30,000 miles.
Am I to expect the same issues that I've been reading about? I'd like to know the view Cadillac is taking on this.
#422 of 659 Re: Yet Another "normal consumption" car [stick66]
Jan 30, 2012 (9:28 am)
I understand your concern; hopefully the following information on oil consumption is useful.
All engines require oil to lubricate and protect the load bearing and internal moving parts from wear including cylinder walls, pistons and piston rings. When a piston moves down its cylinder, a thin film of oil is left on the cylinder wall. During the power stroke, part of this oil layer is consumed in the combustion process. As a result, varying rates of oil consumption are accepted as normal in all engines.
The accepted rate of oil consumption for engines used in the vehicles referenced is 0.946 liter (1 qt) in 3200 km (2000 mi).
Our dealerships will evaluate the consumption of a vehicle based on a variety of factors to determine whether or not the consumption is abnormal. If you should have further inquiries on your specific vehicle, please get in touch via email (please include the last 8 digits of your VIN).
GM Customer Service
#423 of 659 While Some Manufacturers. . .
Jan 31, 2012 (8:00 pm)
may claim that a quart of oil consumption in 2000 miles in street service is normal, most don't. I am in possession of three cars with engines that don't use more than a pint of oil in 5K miles, two of which have over 100K miles on them, and the third of which is a Honda (Acura, actually).
Something is seriously wrong with the design of this engine. The rest of the car appears to be wonderful, but this engine thing is killing it.
The real cherry on the sundae is that the oil consumption increases exponentially before "the event," after which the engine is toast. Checking your oil weekly, even in between gas fills, won't help if it's your time. Even if it used <1 qt in 2K miles, in the next 200 it may use 3, after which. . .