659 messages,
Last post on May 16, 2013 at 4:36 PM
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Cadillac CTS/CTS-V Forum.
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Cadillac CTS, Engine, Sedan
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#282 of 659 RE: 2007 Cadillac CTS bucking [diesel54]
by mrvr2u
Aug 12, 2011 (9:54 am)
I have had this same issue in my 2006 cts (3.6). I took it to the Cadillac Dealership here in Waldorf, Maryland (Ken Dixon) and they could not duplicate the problem. I even had the "big man" of the Service Department drive the vehicle and he couldn't duplicate the issue, even though I was sitting in the passenger seat with him and could feel what was going on. Cadillac does not want to be held accountable for the poor products they are putting out. I had to contact the Better Business Bureau and GM got in contact with me and try to give me some "bennies" for my problems. I will continue to fight, because they depend on us (customer) for their livelihoods and we should make them be accountable.
#283 of 659 Re: 2004 CTS Engine Failure [4u2no]
by carlamoreno
Aug 12, 2011 (9:55 am)
I'm sorry to hear of yet another Cadillac victim. I had a 2005 with 80000 on it and the exact same problem happened to me. I had no luck getting any help from GM. They will never admit fault because it would lead to miillions of dollars in repairs, a enpensive recall & admission of guilt. Cadillac has left a bad taste in mouth and I will never purchase GM again. That was my first and last. I ws lucky enough to find a buyer for my dead 2005 CTS that sat in my driveway before I finally decided what to do with it. I didn't get much for it but the peace of mind that the vehicle is no longer my problem helps me sleep at night. I have gone back to BMW and purchased an X3. At least I know they are reliable. I have a 97 528i that has nearly 200k miles on it an runs like a champ. Good luck to you..and please keep us all posted on and class actions suits that may arise. I would be the first to gladly sign on!
#284 of 659 Re: 2004 CTS 3.6 Engine Failure [mrvr2u]
by detroitfan
Aug 12, 2011 (12:17 pm)
Count me in! I had my engine blow and I received ZERO consideration from GM/Cadillac! I have owned 7 GM products....needless to say, I will never purchase a GM vehicle again. I had to replace my engine on my CTS, I am in no position to purchase a vehicle, When I am it will not be a GM! The list of dissatisfied Cadillac customers seems to be growing rapidly. Maybe we should pass this info onto Toyota....they can use it in their ad campaign....It's not just us (Toyota) that build crappy cars, Cadillac won't even address their problems.
Really sucks that we bailed out GM...and yet customers with the same problem keep getting hosed!
#285 of 659 Re: Bad Deal [tammysad]
by ghost14
Aug 14, 2011 (11:26 am)
Hi, tammysad , I know how you must have feel, I'm having the same problem with my 04 cadillac cts , engine light is on,due to gas cap, car shake's a little and once in awhile I do smell Burning oil, I was wondering if you could help me, did you ever got the engine light problem fix? if so please help me. Ever since the light came on I've just can't get it to go off. Thanks
#286 of 659 Re: Bad Deal [ghost14]
by 4u2no
Aug 15, 2011 (9:11 pm)
My advice owning a 2004 Cadillac CTS with 83000 miles myself is, GET RID OF IT before it is to late! My cadillac like many others is sitting on a trailer with engine failure. It needs a brand new engine that will cost $7000 to fix so I am looking at my options right now. I am going through customer service now, but as others have stated I don't think I will get anywhere with them.
#287 of 659 RE: 2007 Cadillac CTS bucking [mrvr2u]
by 4u2no
Aug 15, 2011 (9:14 pm)
I as well am going to continue to fight. If you need someone to back you in this I would be glad to!
Aug 25, 2011 (2:48 pm)
My car has been down 3 months now I posted back in June, was contacted by customer service & giving case # only to have GM say there was nothing they could do. GM does not stand by it's product at all. I took car in when I knew I was having trouble & mechanic says you have to wait till car has more frequent problems. What great advice now my engine is completely gone what an idiot. GM if you couldn't even come out of your pocket with one red cent to help get my car fix the least you can do STOP SENDING me promotions for a new car. I will never buy from GM again I rather buy the new KIA SOUL. So if you so kindly can put in another customer service ticket & request that mailings from GM be stopped. Can you handle that GM? hope your stock drops another 30%.
#289 of 659 Re: Still frustrated [natural_99_99]
by erycus
Aug 25, 2011 (6:32 pm)
Amen Brother! GM did absolutely nothing for me, I ended up getting a used engine. I have shared my GM/Cadillac experience with many people, I am on board should there be a class action suit.
#290 of 659 Unbelievable!!!
by erycus
Aug 25, 2011 (6:37 pm)
I just got a phone call from an associate, he asked me where I found the used engine for my 05 CTS. He has/had an 03, and low and behold the engine failed. When does this reoccurring problem stop being a coincidence....Come on Cadillac/GM, admit it....YOU HAVE A PROBLEM WITH YOUR PRODUCTS!
#291 of 659 Re: Unbelievable!!! [erycus]
by gmcustsvc
Aug 26, 2011 (7:06 am)
erycus,
If you would like to send me your VIN I would be happy to look into it for you. I apologize for any frustrations. Have a great weekend!
Christina
GM Customer Service