Last post on May 16, 2013 at 4:36 PM
You are in the Cadillac CTS/CTS-V
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Cadillac CTS, Engine, Sedan
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#130 of 659 Catastrophic Engine Replacement with 56,022 miles!
Sep 02, 2010 (3:09 pm)
I have a 2006 CTS - 56,022 miles. We went on vacation to Colorado, and began our return trip to Illinois last Thursday, August 26th. Stopped for the night in Nebraska, and started the next morning. My car started to make a fast ticking noise and the engine shut down. No rough engine prior to this, no idiot lights, no chimes, no nothing. They towed my CTS to the Cadillac Dealer in Lincoln and they told me the timing chain failed - cost to fix $3,000 and we had to wait until Tuesday, 8-31-10 for the parts. I was shocked - never had anything like this happen before with GM cars. I called my dealer in illinois and they suggested that we contact GM customer service. I called and they assigned me a file#. Tuesday, the dealer told us that when they started the repair, they found a broken valve and a piston hit the cylinder - so now it's a new engine - $6,000 to fix. They said my car was down 2 quarts of oil. I have my Onstar Diagnostics report from 8-6-2010 with a green light - everything was good; a week before we left on vacation. With this news, we rented a car and drove back to Illinois. We spoke to our dealer, and told him the issues that we were having with timing chain/engine failure. He contacted the dealer in Lincoln and they said that now it looks like the Cam Follower failed due to the car being 2 qts. low on oil. GM Customer service is saying that it's our fault that we drove the car while down 2 quarts. What planet are these people from? 2 quarts doesn't make an engine seize. I always have my oil changed on a regular basis, and have done what the owners information has told me. There is a huge problem with the CTS engine, and they won't own up to it. Cadillac was "supposed" to be the top of the GM line! What is going on here? There is a huge cover-up and something needs to be done. I want my car back in Illinois and I want GM to replace my engine - not with a used engine either. I took good care of my car, and spent a lot of money with GM over the years.
#131 of 659 Re: Catastrophic Engine Replacement with 56,022 miles! [cadillacmom]
Sep 02, 2010 (8:02 pm)
Sorry about your very bad luck. Still, a question does come up. How often do you check your engine oil level, and when did you last check it? It would not be safe to wait for an engine warning to pop up.
#132 of 659 Re: Catastrophic Engine Replacement with 56,022 miles! [cadillacmom]
Sep 02, 2010 (9:04 pm)
I am sorry to say it but welcome to the club. See my comment #105. When an expensive, well maintained car goes from never burning or leaking oil and never having to add oil between changes to a blown engine that is way low on oil, I have a problem with laying the blame on the owner for not checking the oil. Something is rotten in GM land!
#133 of 659 Re: Catastrophic Engine Replacement with 56,022 miles! [cadman4]
Sep 03, 2010 (8:11 am)
Agreed, a car should not suddenly start burning large amounts of oil. If that occurs, then a serious problem may have arisen. The details in this case are unclear, but as written, one gets the impression that cadillacmom does not check engine oil levels. All authorities and owner's manuals that I have ever read recommend that one regularly check oil levels. The point is that serious things can go wrong with even the most reliable brands, and so it is important for drivers to monitor their vehicles themselves. It is not safe to assume that scheduled maintenance provides adequate monitoring. If an engine fails with very low oil levels, then the warranty is usually void.
Years ago I had an Audi that suddenly started burning oil because of defective valve seals. Fortunately, I was regularly checking oil levels, so I caught the problem before there was engine damage.
My comments are not intended to blame the owner. This forum provides us an opportunity to learn from each other's experiences. This is a good reminder that we should all check oil levels regularly. If cadillacmom has been doing this, then this is even more regrettable. Maybe she can fill in some details.
#134 of 659 Re: Catastrophic Engine Replacement with 56,022 miles! [cadillacmom]
Sep 03, 2010 (11:59 am)
This is the same problem that happens with the 2005 3.6liter v6 . I can assure you that it is a problem that dealerships and engine rebuild companies are very familiar with . Then some person is going to try to make you seem stupid by asking a question like did you check your oil level once a day and they know it is a problem with the engine and not you . It is not a coincidence that people with easy problems will get contacted by a service advisor but those of us stuck with this engine problem get nothing .
#135 of 659 Re: Catastrophic Engine Replacement with 56,022 miles! [billpaul]
Sep 03, 2010 (12:05 pm)
So if I check the oil every six months thats regular . You know for a fact that this is a defect but because you are smarter than everyone else you check oil once a week . Once a year is regular if you always check it once a year .
#136 of 659 Re: Catastrophic Engine Replacement with 56,022 miles! [billpaul]
Sep 03, 2010 (2:42 pm)
I checked my OnStar Diagnostics report before we left and we had a green light and 60% oil life. I just had my CTS in the dealer in June for new tires, and they did a complete inspection at that time. I have spoken to several mechanics who assured me that my engine should not have seized down 2 quarts of oil. I honestly don't think that anyone knows why the engine did this, but it appears that they are trying to push the blame off on me. I really have kept my car in good shape and have followed the recommendations from the dealer. For an engine to fail at this point is unbelievable.
#137 of 659 Re: Catastrophic Engine Replacement with 56,022 miles! [billpaul]
Sep 03, 2010 (2:51 pm)
My husband checked our oil before we left and he said it was good. I read my OnStar Diagnostic report each month when it arrives. Being that I am not a mechanic, when I am told that my car 2 quarts low when the dealer looked at it, I wonder about the 5 quarts remaining. I have spoken to people who do know, and have been told that an engine doesn't seize up like this being 2 quarts down. I am trying to understand what happened, but honestly, my car didn't show any signs of a problem until the engine went. No lights, no bangs, or loud noises - only a quiet kind of ticking/whirring sound that lasted a few seconds only and I ground to a stop.
#138 of 659 Re: Engine Problems [angelmarie415]
Sep 06, 2010 (8:45 am)
My wife had the same problem, however it started right back up and if it didn't she had to wait about the same time you did before it started up. You could have a multiple problems causing this. The dealership changed a number of items on her 03' CTS but she had valve cover gaskets leaking. Once the gaskets were replaced and the leaks stopped, the crank shaft and camshaft positioning sensors were replaced one at a time and the problem disappeared. This "at random cutting-off went on for four months. Hope this helps....Call me if you need to...706-664-7163/Cell...By the way, I own the same 03' Cadillac CTS, different in color though and had to replace the Camshaft and Crankshaft positioning sensors first and later the spark plugs and replace the valve cover gaskets and before she start experiencing her problems. One way that may assist you is to take the car to an Autozone or Advance Auto and have them do a Diagnostic test to display any error codes on the car and then look them up on the internet.
#139 of 659 Re: Engine Problems [bridges7]
Sep 06, 2010 (9:41 am)
Thank you for your reply. We did try to start the engine right away, but it wouldn't run at all. The police came and stayed with us until the tow truck showed up.
I am very frustrated with the situation. I have been trying to be reasonable about what has happened, but in all the years we have owned GM cars, we have never had anything like this happen. My car was maintained at the Cadillac dealer where we purchased the car, and everything was done on time. My August 6th, OnStar Diagnostics report showed green lights all the way - no yellow or red - only green. My next oil change wasn't due for awhile. They are saying that I was 2 quarts down on oil when the dealer checked it, but the car holds 7 quarts. The oil could have been lost when the engine blew. In checking with people, being down 2 quarts of oil shouldn't make the engine run dry.
GM Customer service is supposed to call me back on Wednesday, September 8th. To be continued - - -