Last post on Dec 09, 2013 at 6:46 PM
You are in the Cadillac CTS/CTS-V
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Cadillac CTS, Engine, Sedan
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#110 of 721 28k mile timing chain break - really!
Jun 12, 2010 (6:09 pm)
Sat., June 5, 2010 our bought new 2007 CTS 3.2 with 28,000 (28k) miles shut off while approaching an intersection here in Ft. Lauderdale. No restart, very loud grinding when the key was turned. With help, pushed it into a gas station. The Cadillac service suv arrived and Israel did exactly what I did - checked the oil then turned the key. Loud grinding. Called a tow truck, driver turned the key again - same thing. Tuesday Bayview Cadillac told us the timing chain had let go, and they were going to replace it. Checked the internet and saw it was an interference engine. Told service writer I did not want a repair, I wanted a new engine.He referred me to the service manager who said if there is other damage we'll fix it, like replacing the heads. I said no, you won't, I did not buy a used car and do not want a rebuilt engine in a 28k mile car. We want a new engine. He said it had to go through the general manager to GM, so he was to call me. I never spoke with him. A day or so later called the service writer, who told me the valve train had indeed been damaged. I repeated to him do not repair that engine, I want a new one. Stopped into Bayview Cadillac Friday afternoon, to find the engine had been repaired and the set of heads and a pile of parts on the floor. Danny the service manager lied to my face and said you never told me not to fix the car. I repeated our previous conversation and he did not deny this. Now the general manager is there and I told him I did not authorize this repair, in fact we have signed nothing since the car was brought in. His reply was you start paying for the rental car tomorrow. I left the car there and called the GM 800 number to begin a case. HEY CADILLAC, I DO NOT WANT A REBUILT MOTOR IN A 28K CAR, ARE YOU DUCKING A RECALL? And to you, Mariah, how can you deny and GM deny these CTS engines are defective? Come to Ft. Lauderdale, to Bayview, and I will show you a 28,000 mile car with a rebuilt engine I am not accepting. Anyone who considers buying a GM car after reading these horror stories is loco.
#111 of 721 Re: '05 CTS oil problems [cadman4]
Jun 14, 2010 (9:25 am)
One of the things that interests me is how gm has customer service people intercepting solvable problems but ignoring this pink elephant . One of them said they would look into my engine problem but never got back to me . Now I am willing to spend some money to do a couple of commercials with a toll-free number to see how many people had this problem . I had this exact problem and will soon see how many people the gm service advisors manipulated the warranties for to stop the number of complaints from rising . This seems to fit deceptive trade practices in my opinion . I put my car in storage and am willing to follow this to the end as gmac still expects me to make the $600.00 monthly payment.
#112 of 721 Re: '05 CTS oil problems [bigjohn281]
Jun 14, 2010 (9:59 am)
It's pretty obvious there is a problem here, but it appears they are just going to sweep it under the rug. When my motor went they said they would not do anything for me "based on the age and mileage of the car." So apparently their cars are only design to last 75,000 miles or so. Granted the car was 25,000 miles out of warranty but back in the early 90's I had a Dodge that had 210,000 miles on it when I traded it in and it still ran great and never burned oil.
Jun 14, 2010 (4:55 pm)
After parking my car in the driveway (my driveway is slighly inclined) for about 24 hours my car has a lot of trouble starting. My car will start after about 5-10 minutes of cranking it over but then it runs very rough at first. The only time I have this problem is when I park my car in the driveway. 99% of the time, my car is parked in the garage on a level surface and I have no issues starting the car. In the colder months, I can park my car ouside in the driveway 2 days before it has the "no start" issue but when the temp is mild, the problem happens within 24 hours. Yes, my gas tank was full of gas. Any clues why this is happening? My car has 58K but it has been happening for over a year now. To avoid the issue I park my car in the garage.
#114 of 721 07 CTS 3.6L Check Engine light
Jun 15, 2010 (4:01 am)
My check engine light came on and I went to Autozone to have them read the codes. It said there was either a bad cam sensor or a bad crank sensor. Any idea where these are located so I can see if the connection is loose? The light came on right after driving on a bumpy road.
#115 of 721 Re: 2007 CTS 3.6L [cschmid32]
Jun 15, 2010 (6:49 am)
I apologize that you have had a concern with your vehicle. Can you please email me more information about your situation so I can look into it further? You can get my email by clicking on it. Thank you,
Mariah GM Customer Service
#116 of 721 Re: 2007 CTS 3.6L [gmcustsvc]
Jun 23, 2010 (6:18 pm)
i wish MARIAH at gm would start some dialoge with me on my trans problems thanks i she knows things about them, i am not great at computers but if you could tell how to get in touch by email i am sure i could figure it out.
#117 of 721 Re: 2007 CTS 3.6L [K9Will]
Jun 24, 2010 (7:08 am)
Hello K9 Will,
What problems are you currently experiencing with your vehicle? How long has the concern been present? Thank you,
Mariah GM Customer Service
#118 of 721 Re: 2007 CTS 3.6L [gmcustsvc]
Jun 24, 2010 (6:49 pm)
hello mariah this is k9will i have two 04 cts 3.6 5speed auto i think it is trans 5l40e with a little over 90000 miles when they sit for several days when you start it then put it right in foward gear it slips will not pull at all then it softly jerks in motion and the trans works flawless after that i pay a online gm tech, and he said he thought it was the tourqe converter bypassing fluid, once he explained it to me it made sence and i just put in gear and wait for it to softly lunge in gear, also at arround 50 mph in overdrive it softly jerks but people with less experiance than me thinks it is a vibration caused by tires, and i have seen on here that gm likes to blame it on tires but myself having over 30 years in tire & auto repair buisness know that is not the case what do you think. you & i could have some fun dialoge, and if you have cadi experiance you could help a lot of people. if you respond i will tell you how i came to own 2 04 cts and one parts cts with motor & trans THANKS for your interest WILLIE
#119 of 721 Re: 2007 CTS 3.6L [K9Will]
Jun 25, 2010 (11:47 am)
As much as I wish I could give you some suggestions on what the problem could be with your vehicle, unfortunately I donít have the technical background to do so. The main resource that I deal with for diagnosis and technical info is the dealership so that would be the only place for me to advise you to visit.
Mariah GM Customer Service