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Chevrolet Tracker Rusted Crossmember Subframe

72 messages, Last post on Apr 09, 2008 at 6:51 PM
You are in the Chevrolet Tracker Forum. Your Hosts are steve_ & tidester
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Replying to: thewolfe (Feb 25, 2008 1:04 pm) if you made the choise to go to a local mechanic that is your right. However when it comes to Warranty repairs any auto company is going to do what they did and only pay part to your mechanic. That is what almost all Auto Manufacturers do. |
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| I got the letter in Oct of 2007 from GM. Last tuesday I was driving home and the steering felt loose. I thought maybe one tire was low. When I pulled to a stop the wheel turned to the left by itself when the vehicle was completely stopped. Later when travelling down the road the front end of the tracker jumped so violently that it felt like my fillings were falling out of my teeth. I got home and remembered the letter. Dropped the car off at dealer and left the keys and a note in the after hours drop off box. The next day they said they could not find a notice about the tracker for this condition. I actually had to fax my copy to them. Thank God I did not put my only proof in the envelope. Long story short, they called back said vehicle was unsafe but they ordered the parts. Was told Gm is covering it. Next day told part was in and car would be ready later. Called later and said that they talked to GM on my behalf and GM is also covering some bushings that need to be replaced. Those parts are being ordered fom Montreal and may be in on Monday. Would not give me a courtesy car and suggested I rent a car. All in all I am 95% satisfied with the service I have gotten. My only complaints is I have been without a car since Wednesday the 19th and I may get the car on the 24th if the part comes in. I wish they would have given me a car to drive. | |
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I live in Atlantic Canada and own a 2000 Suzuki Vitara 4dr 4wd with a control arm mount rusted off of the crossmember. Does anyone know if the Suzukis qualify for the Special Coverage granted by GM? Do I go to a GM dealer or a Suzuki dealer?
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Replying to: drhodenizer (Apr 06, 2008 7:18 pm) |
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Replying to: drhodenizer (Apr 06, 2008 7:18 pm) |
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