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Chevrolet Tracker Rusted Crossmember Subframe

72 messages,  Last post on Apr 09, 2008 at 6:51 PM

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What is this discussion about? Chevrolet Tracker


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#68 of 72
Re: GM Resolution [thewolfe] by vtfarmboy
Feb 25, 2008 (2:04 pm)
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Replying to: thewolfe (Feb 25, 2008 1:04 pm)

I paid $1400.00 and had a chevy dealer do the work. (The actualy bill came to over 2000 but i had them do some other work while they were doing this.) They paid the entire amout of the repair for the corssmember and labor. I think the cross member was only like 800 dollars of the entire amout the rest was labor and some other parts that bent while either being repaird or when it let go. Sometimes even tho local garages are cheaper to get repairs done its best to go to a dealer. The only complaint with Chevy or GM I have is that this is clearly a safty issue i dont care what they want to call it and it should have been taken care of right from the start.
 
if you made the choise to go to a local mechanic that is your right. However when it comes to Warranty repairs any auto company is going to do what they did and only pay part to your mechanic. That is what almost all Auto Manufacturers do.
#69 of 72
my Tracker Woes by chistine
Mar 21, 2008 (10:51 am)
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I got the letter in Oct of 2007 from GM. Last tuesday I was driving home and the steering felt loose. I thought maybe one tire was low. When I pulled to a stop the wheel turned to the left by itself when the vehicle was completely stopped. Later when travelling down the road the front end of the tracker jumped so violently that it felt like my fillings were falling out of my teeth. I got home and remembered the letter. Dropped the car off at dealer and left the keys and a note in the after hours drop off box. The next day they said they could not find a notice about the tracker for this condition. I actually had to fax my copy to them. Thank God I did not put my only proof in the envelope. Long story short, they called back said vehicle was unsafe but they ordered the parts. Was told Gm is covering it. Next day told part was in and car would be ready later. Called later and said that they talked to GM on my behalf and GM is also covering some bushings that need to be replaced. Those parts are being ordered fom Montreal and may be in on Monday. Would not give me a courtesy car and suggested I rent a car. All in all I am 95% satisfied with the service I have gotten. My only complaints is I have been without a car since Wednesday the 19th and I may get the car on the 24th if the part comes in. I wish they would have given me a car to drive.
#70 of 72
Suzuki Crossmember Defect by drhodenizer
Apr 06, 2008 (7:18 pm)
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I live in Atlantic Canada and own a 2000 Suzuki Vitara 4dr 4wd with a control arm mount rusted off of the crossmember. Does anyone know if the Suzukis qualify for the Special Coverage granted by GM? Do I go to a GM dealer or a Suzuki dealer?
#71 of 72
Re: Suzuki Crossmember Defect [drhodenizer] by arkainzeye
Apr 08, 2008 (3:01 pm)
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Replying to: drhodenizer (Apr 06, 2008 7:18 pm)

i doubt GM with cover a NON GM product. I would think you would have to go and fight with suzuki about this since it is made by them and has their name badge on the car.. If you go into a GM shop asking about a warranty/fix for a metric car you might get some weird looks......
#72 of 72
Re: Suzuki Crossmember Defect [drhodenizer] by vmc1
Apr 09, 2008 (6:51 pm)
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Replying to: drhodenizer (Apr 06, 2008 7:18 pm)

I am in NL, had crossmember separate/crack completely on 2001 Vitara. I had purchased it used, the garage where it was under warranty called the Suzuki Dealership in town looking for the part and were informed that it was covered under the recall. No cost to me. It may take a few days to have it fixed, my understanding is that all the work is free.

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