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SUVs Chevrolet Tracker Chevrolet Tracker Rusted Crossmember Subframe
72 messages, Last post on Apr 09, 2008 at 6:51 PM
You are in the Chevrolet Tracker Forum. Your Hosts are steve_ & tidester
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Replying to: jredder (Nov 03, 2007 4:25 pm) If i remember correctly in the letter ive gotten your tracker can Not exceed 150,000 miles in order for them to replace it. That doesnt sound too unfair to me. Think about it. 150,000 miles.. how long should they cover it? if you didnt have failure by then it shouldnt be on them, if yours fails later. I wish everyone could get theirs replaced. But GM has to draw some sort of line as too whats covered. ya know. If you have a 1999 tracker with 275,000 miles and it then fails i think you got more than the expected life from their product... just my opinion. |
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Well even though my Tracker is still in Georgia and I am here in Vermont i have just got a call from the dealer down there telling me that they have finally received notice that my tracker "Qualifies for special coverage" I should get atleast part of my 2800 dollars i paid to get it fixed i guess
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Replying to: vtfarmboy (Nov 17, 2007 1:43 pm)  Squeaky wheel gets the oil, but in all fairness, it was a flaw and a potentially dangerous one at that...the guy said they were rusting from the inside out.
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Replying to: cheesedoff (Nov 19, 2007 10:59 am)
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Replying to: arkainzeye (Nov 19, 2007 12:28 pm)
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Replying to: cheesedoff (Nov 20, 2007 4:27 am) |
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I dont have the letter anymore. I got it after i had the repair and paid for it. I do however have a phone number you can call. Have your information ready before you call. VIN number etc...... If you qualify they will mail you the paperwork to get your repair or refund for the work done. I have sent my information in but have not as of yet received payment from Chevrolet. I sent it in back at the end of November. the Phone number you can call is 1-800-222-1020 Call this number and follow the prompts. This is considered "Special Coverage" and not a warrentee or recall.however follow the prompts for warrentee service. they will determine if your vehicle is qualified. If you do have the same problem as all of us seem to be having and they dont cover your tracker i would strongly urge you to keep all the receipts and information you get from your repair shop. If they extend the coverage to your model later it will save you alot of trouble. |
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Just got back from the dealer. Brand new crossmember with a wheel alignment to boot. I guess GM finally heard our screams.
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Replying to: adicle (Dec 29, 2007 4:09 pm) ..still have an inquiry in as to why they didn't cover the whole thing after saying they would...86% of the way there.. *sigh* some companies just don't make things easy...not good, customer service is everything nowadays |
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| I called the 1-800-222-1020 number and found that my '01 Tracker is on the list,so I will be receiving a letter.Was also told that some '99-'04 Trackers are not affected as they were mfgd with correct parts.I need to take mine in to the dealer to have it inspected. | |
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