Last post on Nov 12, 2013 at 6:08 PM
You are in the Chevrolet Tracker
What is this discussion about?
#53 of 136 Re: CHEVY TRACKER RUSTED FRAME [ledger517]
Nov 03, 2007 (11:56 am)
Dont understand? All you have to do is follow the money. If it cost 850 dollars each to fix and they sold about 175 thousand Trackers in just 2000 alone. They wont do a full recall untill the NHTS board makes them. I have been checking the NHTS site and there still has not been a recall in the US. I dont know about canada. It has been sent to an engineering study which is the final step to forcing a recall. I think GM is just trying to make themselves look better by sending the letters. Acording to my dealer on friday November 2nd there still was not a official recall on my 2000 tracker two door.
#54 of 136 Re: CHEVY TRACKER RUSTED FRAME [vtfarmboy]
Nov 03, 2007 (4:25 pm)
so are you saying these letters are a scam and they will just deny all claims? i'm sending back my letter with the requested information, i guess i'll see what happens...
#55 of 136 Just got back
Nov 04, 2007 (7:02 am)
Just got back from the dealer and they said my Tracker QUALIFIES for the crossmember replacement. They ordered the part and should be in next week. Looks like Chevy is following up on all these complainrs.
#56 of 136 Re: CHEVY TRACKER RUSTED FRAME [jredder]
Nov 04, 2007 (12:49 pm)
"so are you saying these letters are a scam and they will just deny all claims? i'm sending back my letter with the requested information, i guess i'll see what happens... "
If i remember correctly in the letter ive gotten your tracker can Not exceed 150,000 miles in order for them to replace it. That doesnt sound too unfair to me. Think about it. 150,000 miles.. how long should they cover it? if you didnt have failure by then it shouldnt be on them, if yours fails later. I wish everyone could get theirs replaced. But GM has to draw some sort of line as too whats covered. ya know. If you have a 1999 tracker with 275,000 miles and it then fails i think you got more than the expected life from their product... just my opinion.
Nov 17, 2007 (1:43 pm)
Well even though my Tracker is still in Georgia and I am here in Vermont i have just got a call from the dealer down there telling me that they have finally received notice that my tracker "Qualifies for special coverage" I should get atleast part of my 2800 dollars i paid to get it fixed i guess
#58 of 136 Re: Finally [vtfarmboy]
Nov 19, 2007 (10:59 am)
the letters are for real, it is a legit recall-type thing now... I had to submit my original receipt and now just wait for head office to pay the local dealer, then I get my money back... just over $600 so looking forward to that for sure, hopefully it doesn't take forever or get 'lost'
Squeaky wheel gets the oil, but in all fairness, it was a flaw and a potentially dangerous one at that...the guy said they were rusting from the inside out.
#59 of 136 Re: Finally [cheesedoff]
Nov 19, 2007 (12:28 pm)
Did your letters say it covered from 1999 to 2004 models? I used to own a 1999 tracker 2door. I got my letter over a month ago. But i also own a 2004 chevy tracker Zr-2 V-6. I havent gotten a letter for that model, even though my letter for my 99 tracker mentioned it covered all years of the tracker when it was last redesigned.
#60 of 136 Re: Finally [arkainzeye]
Nov 20, 2007 (4:27 am)
I have the letter here, it is for 1999-2004, and it is up to 240,000 kms. The guy also said that it doesn't matter if you sell it to someone else etc, if you paid to have that work done and have the receipt, with GM or with another shop (as I did, I had to pull into the first shop I could find!) they will still pay for it, but you have to submit your receipts before Jan 31, 2009 apparently.
#61 of 136 Re: Finally [cheesedoff]
Dec 27, 2007 (5:31 am)
Would someone be willing to send me a copy of your letter. Remove any identifying information. My son's 2002 Tracker has this problem and I have just left it with the dealer. GM hasn't sent out a service bulletin on this in Canada and I need some additional ammunition just in case they get sticky.
Dec 27, 2007 (5:32 pm)
I dont have the letter anymore. I got it after i had the repair and paid for it. I do however have a phone number you can call. Have your information ready before you call. VIN number etc...... If you qualify they will mail you the paperwork to get your repair or refund for the work done. I have sent my information in but have not as of yet received payment from Chevrolet. I sent it in back at the end of November.
the Phone number you can call is 1-800-222-1020
Call this number and follow the prompts. This is considered "Special Coverage" and not a warrentee or recall.however follow the prompts for warrentee service. they will determine if your vehicle is qualified.
If you do have the same problem as all of us seem to be having and they dont cover your tracker i would strongly urge you to keep all the receipts and information you get from your repair shop. If they extend the coverage to your model later it will save you alot of trouble.