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Chevrolet Tracker Rusted Crossmember Subframe

72 messages,  Last post on Apr 09, 2008 at 6:51 PM

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What is this discussion about? Chevrolet Tracker


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#49 of 72
Re: RECALL [arkainzeye] by jredder
Oct 28, 2007 (7:31 pm)
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Replying to: arkainzeye (Oct 28, 2007 10:51 am)

Did those who got the letter get it by contacting GM or by submitting a complaint through NHTSA?
#50 of 72
Re: RECALL [adicle] by cheesedoff
Oct 29, 2007 (3:12 am)
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Replying to: adicle (Oct 28, 2007 6:35 am)

yes folks, we are getting our money back!! I contacted Transport Canada recalls and defects (excellent service!) who dealt with it very quickly and efficiently.. they came, took the part/tagged it, took pictures underneath, etc and sent it to Ottawa... he said you just never know, this might be the one that tips the scales, and sure enough, I guess it was. Got a call a week ago, he said take your receipts and go to GM
 
One government service that actually works (unlike a few others we won't mention)
#51 of 72
Re: RECALL [jredder] by arkainzeye
Oct 29, 2007 (9:45 am)
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Replying to: jredder (Oct 28, 2007 7:31 pm)

I got the letter and i never had the problem and never contacted anyone. Hell i think i was even the 3rd or 4th owner of that 1999 i sold this jan. They must have tracked the VIN number and just started mailing out letters.
#52 of 72
CHEVY TRACKER RUSTED FRAME by ledger517
Nov 02, 2007 (9:37 pm)
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i have read alot about the same problem i am having in frustration. i called GM they told me i was over the mileage for this so called safety notice. i don't understand why they won't except responsibility for this and just pay fro the repairs for their mistake.
#53 of 72
Re: CHEVY TRACKER RUSTED FRAME [ledger517] by vtfarmboy
Nov 03, 2007 (11:56 am)
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Replying to: ledger517 (Nov 02, 2007 9:37 pm)

Dont understand? All you have to do is follow the money. If it cost 850 dollars each to fix and they sold about 175 thousand Trackers in just 2000 alone. They wont do a full recall untill the NHTS board makes them. I have been checking the NHTS site and there still has not been a recall in the US. I dont know about canada. It has been sent to an engineering study which is the final step to forcing a recall. I think GM is just trying to make themselves look better by sending the letters. Acording to my dealer on friday November 2nd there still was not a official recall on my 2000 tracker two door.
#54 of 72
Re: CHEVY TRACKER RUSTED FRAME [vtfarmboy] by jredder
Nov 03, 2007 (4:25 pm)
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Replying to: vtfarmboy (Nov 03, 2007 11:56 am)

so are you saying these letters are a scam and they will just deny all claims? i'm sending back my letter with the requested information, i guess i'll see what happens...
#55 of 72
Just got back by adicle
Nov 04, 2007 (7:02 am)
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Just got back from the dealer and they said my Tracker QUALIFIES for the crossmember replacement. They ordered the part and should be in next week. Looks like Chevy is following up on all these complainrs.
#56 of 72
Re: CHEVY TRACKER RUSTED FRAME [jredder] by arkainzeye
Nov 04, 2007 (12:49 pm)
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Replying to: jredder (Nov 03, 2007 4:25 pm)

"so are you saying these letters are a scam and they will just deny all claims? i'm sending back my letter with the requested information, i guess i'll see what happens... "
 
If i remember correctly in the letter ive gotten your tracker can Not exceed 150,000 miles in order for them to replace it. That doesnt sound too unfair to me. Think about it. 150,000 miles.. how long should they cover it? if you didnt have failure by then it shouldnt be on them, if yours fails later. I wish everyone could get theirs replaced. But GM has to draw some sort of line as too whats covered. ya know. If you have a 1999 tracker with 275,000 miles and it then fails i think you got more than the expected life from their product... just my opinion.
#57 of 72
Finally by vtfarmboy
Nov 17, 2007 (1:43 pm)
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Well even though my Tracker is still in Georgia and I am here in Vermont i have just got a call from the dealer down there telling me that they have finally received notice that my tracker "Qualifies for special coverage" I should get atleast part of my 2800 dollars i paid to get it fixed i guess
#58 of 72
Re: Finally [vtfarmboy] by cheesedoff
Nov 19, 2007 (10:59 am)
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Replying to: vtfarmboy (Nov 17, 2007 1:43 pm)

the letters are for real, it is a legit recall-type thing now... I had to submit my original receipt and now just wait for head office to pay the local dealer, then I get my money back... just over $600 so looking forward to that for sure, hopefully it doesn't take forever or get 'lost'
Squeaky wheel gets the oil, but in all fairness, it was a flaw and a potentially dangerous one at that...the guy said they were rusting from the inside out.

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