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Chevrolet Tracker Rusted Crossmember Subframe

72 messages,  Last post on Apr 09, 2008 at 6:51 PM

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#43 of 72 Re: Venting about Rusted sub frame on 2000 Tracker [vtfarmboy] by fiji1 Sep 19, 2007 (7:12 pm)
Replying to: vtfarmboy (Sep 12, 2007 2:12 pm) I actually had my 1999 Tracker Crossmember replaced for free by GM last week. There is a resolution pending. Replies to this message: jredder (Sep 21, 2007 11:05 am) fiji1 (Sep 23, 2007 5:31 pm)
#44 of 72 Re: Venting about Rusted sub frame on 2000 Tracker [fiji1] by jredder Sep 21, 2007 (11:05 am)
Replying to: fiji1 (Sep 19, 2007 7:12 pm) How did you get GM to fix it? How did you know about a pending resolution? Replies to this message: fiji1 (Sep 23, 2007 5:31 pm)
#45 of 72 Re: Venting about Rusted sub frame on 2000 Tracker [jredder] by fiji1 Sep 23, 2007 (5:31 pm)
Replying to: jredder (Sep 21, 2007 11:05 am) I complained to GM, got an estimate from a dealer just like they wanted me to only to get a denial from someone in Detroit who said I had nowhere else to appeal it to. I looked at the paperwork for the Engineering investigation posted on the NHTSA site and searched for email addresses, they got right back to me and were pretty interested in my situation. They usually won't let any investigation go beyond a year without a resolution, the year is almost up.  I got a call from GM a couple of weeks ago saying they reconsidered and would like to fix my Tracker. They replaced the crossmember and all of the bolts that tie it to the frame, aligned the vehicle and got it back to me in one day. I have a 1999 that is in pretty good shape except for the crossmember. The service manager couldn't believe they covered it, I took it to the same dealer that did my original estimate that got denied.
#46 of 72 canadian tracker owners, start calling and complaining!! by cheesedoff Sep 28, 2007 (5:12 am)
GM Canada is refusing to pay for my part because there is no recall on it YET, but they said hold onto the bill just in case we get enough calls. We have a 2001 Chev Tracker, was driving the other day, heard a clunk in the front right, lost steering, could have been KILLED if on the hwy! took it to the closest shop.. surprise surprise, no recall on the front subframe ..ended up costing me $640 bucks. The shop was shocked because underneath it is in excellent condition, still paint etc, the ONLY rusted out part is right around the weld on this subframe. I have no problem paying for parts that wear out, rust out etc, but DEFECTIVE parts and a Dangerous one at that, should MOST DEFINITELY be covered by GM!!!!!!! completely cheesed off, is my fourth GM, might be my last if this doesn't fix itself ..
#47 of 72 RECALL by adicle Oct 28, 2007 (6:35 am)
Just received a letter from Chevrolet stating the problems with the Crossmember and to bring it to your nearest dealer for inspection and possible replacement. Looks like all the reports finally made them do something proactive. Congratulations everyone. Replies to this message: arkainzeye (Oct 28, 2007 10:51 am) jredder (Oct 28, 2007 7:31 pm) arkainzeye (Oct 29, 2007 9:45 am) cheesedoff (Oct 29, 2007 3:12 am)
#48 of 72 Re: RECALL [adicle] by arkainzeye Oct 28, 2007 (10:51 am)
Replying to: adicle (Oct 28, 2007 6:35 am) I got the letter also, even though i no longer own 1999 TRACKER. i now have a 2004 tracker zr-2. But anyways they didnt label it a recall in my letter. They titled it a Special cover 06186. Inspection and replacement at NO cost. I just got rid of my 99 tracker this year it had 91,000 miles on it and had NO rust there at all. In my letter that claimed this is an issue from 1999-2004. I dont remember hearing anything about later model trackers having this issue? like 02-04 models. I guess i should wait for a letter to arrive for my other tracker too then... lol I hope everyone that spent hard earned money having this fixed gets every penny back! Replies to this message: jredder (Oct 28, 2007 7:31 pm) arkainzeye (Oct 29, 2007 9:45 am)
#49 of 72 Re: RECALL [arkainzeye] by jredder Oct 28, 2007 (7:31 pm)
Replying to: arkainzeye (Oct 28, 2007 10:51 am) Did those who got the letter get it by contacting GM or by submitting a complaint through NHTSA? Replies to this message: arkainzeye (Oct 29, 2007 9:45 am)
#50 of 72 Re: RECALL [adicle] by cheesedoff Oct 29, 2007 (3:12 am)
Replying to: adicle (Oct 28, 2007 6:35 am) yes folks, we are getting our money back!! I contacted Transport Canada recalls and defects (excellent service!) who dealt with it very quickly and efficiently.. they came, took the part/tagged it, took pictures underneath, etc and sent it to Ottawa... he said you just never know, this might be the one that tips the scales, and sure enough, I guess it was. Got a call a week ago, he said take your receipts and go to GM   One government service that actually works (unlike a few others we won't mention)
#51 of 72 Re: RECALL [jredder] by arkainzeye Oct 29, 2007 (9:45 am)
Replying to: jredder (Oct 28, 2007 7:31 pm) I got the letter and i never had the problem and never contacted anyone. Hell i think i was even the 3rd or 4th owner of that 1999 i sold this jan. They must have tracked the VIN number and just started mailing out letters.
#52 of 72 CHEVY TRACKER RUSTED FRAME by ledger517 Nov 02, 2007 (9:37 pm)
i have read alot about the same problem i am having in frustration. i called GM they told me i was over the mileage for this so called safety notice. i don't understand why they won't except responsibility for this and just pay fro the repairs for their mistake. Replies to this message: vtfarmboy (Nov 03, 2007 11:56 am) jredder (Nov 03, 2007 4:25 pm) arkainzeye (Nov 04, 2007 12:49 pm)

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