Last post on Nov 12, 2013 at 6:08 PM
You are in the Chevrolet Tracker
What is this discussion about?
#41 of 136 Re: Venting about Rusted sub frame on 2000 Tracker [jredder]
Aug 26, 2007 (11:15 pm)
This entire conversation is interesting. I have a 2000 chevy tracker that i purchased used 5 years ago with only about 20,000 miles on it. I have just been down to Georgia after driving from my home in Vermont to drop my daughter off at college. While in the local Wal Mart parking lot I was taking a sharp turn when i noticed the wheel was rubbing on somthing. I looked under the front end and the cross member where the steering aframe was attatched was rusted completely off. Overall this has been a very reliable vehicle. This will be the first major repair other than just regular maintainance.
I just happened across this site while looking for parts to repair this problem. Right now my tracker is in Georgia while i am headed back home to be at work on Wednesday. I am certainly glad i noticed this while in a parking lot rather than driving down the road at 65 mph!!
#42 of 136 Re: Venting about Rusted sub frame on 2000 Tracker [vtfarmboy]
Sep 12, 2007 (2:12 pm)
as a follow up to my response.... I just got the bill for repair of my tracker. While replacing the subframe which really isnt that big a job they had problems getting the lower control arm off. Subsiquently they had to replace that along with the sway bar links (I knew this was an issue already) give it all an alighnment total bill comes to $1548.23 I am keeping the parts and bill hopefully the NTSB will realize this is really a hazard and make GM recall.
#43 of 136 Re: Venting about Rusted sub frame on 2000 Tracker [vtfarmboy]
Sep 19, 2007 (7:12 pm)
I actually had my 1999 Tracker Crossmember replaced for free by GM last week. There is a resolution pending.
#44 of 136 Re: Venting about Rusted sub frame on 2000 Tracker [fiji1]
Sep 21, 2007 (11:05 am)
How did you get GM to fix it? How did you know about a pending resolution?
#45 of 136 Re: Venting about Rusted sub frame on 2000 Tracker [jredder]
Sep 23, 2007 (5:31 pm)
I complained to GM, got an estimate from a dealer just like they wanted me to only to get a denial from someone in Detroit who said I had nowhere else to appeal it to. I looked at the paperwork for the Engineering investigation posted on the NHTSA site and searched for email addresses, they got right back to me and were pretty interested in my situation.
They usually won't let any investigation go beyond a year without a resolution, the year is almost up.
I got a call from GM a couple of weeks ago saying they reconsidered and would like to fix my Tracker. They replaced the crossmember and all of the bolts that tie it to the frame, aligned the vehicle and got it back to me in one day. I have a 1999 that is in pretty good shape except for the crossmember.
The service manager couldn't believe they covered it, I took it to the same dealer that did my original estimate that got denied.
#46 of 136 canadian tracker owners, start calling and complaining!!
Sep 28, 2007 (5:12 am)
GM Canada is refusing to pay for my part because there is no recall on it YET, but they said hold onto the bill just in case we get enough calls.
We have a 2001 Chev Tracker, was driving the other day, heard a clunk in the front right, lost steering, could have been KILLED if on the hwy! took it to the closest shop.. surprise surprise, no recall on the front subframe ..ended up costing me $640 bucks. The shop was shocked because underneath it is in excellent condition, still paint etc, the ONLY rusted out part is right around the weld on this subframe.
I have no problem paying for parts that wear out, rust out etc, but DEFECTIVE parts and a Dangerous one at that, should MOST DEFINITELY be covered by GM!!!!!!!
completely cheesed off, is my fourth GM, might be my last if this doesn't fix itself ..
Oct 28, 2007 (6:35 am)
Just received a letter from Chevrolet stating the problems with the Crossmember and to bring it to your nearest dealer for inspection and possible replacement. Looks like all the reports finally made them do something proactive. Congratulations everyone.
#48 of 136 Re: RECALL [adicle]
Oct 28, 2007 (10:51 am)
I got the letter also, even though i no longer own 1999 TRACKER. i now have a 2004 tracker zr-2. But anyways they didnt label it a recall in my letter. They titled it a Special cover 06186. Inspection and replacement at NO cost. I just got rid of my 99 tracker this year it had 91,000 miles on it and had NO rust there at all. In my letter that claimed this is an issue from 1999-2004. I dont remember hearing anything about later model trackers having this issue? like 02-04 models. I guess i should wait for a letter to arrive for my other tracker too then... lol
I hope everyone that spent hard earned money having this fixed gets every penny back!
#49 of 136 Re: RECALL [arkainzeye]
Oct 28, 2007 (7:31 pm)
Did those who got the letter get it by contacting GM or by submitting a complaint through NHTSA?
#50 of 136 Re: RECALL [adicle]
Oct 29, 2007 (3:12 am)
yes folks, we are getting our money back!! I contacted Transport Canada recalls and defects (excellent service!) who dealt with it very quickly and efficiently.. they came, took the part/tagged it, took pictures underneath, etc and sent it to Ottawa... he said you just never know, this might be the one that tips the scales, and sure enough, I guess it was. Got a call a week ago, he said take your receipts and go to GM
One government service that actually works (unlike a few others we won't mention)