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Chevrolet Tracker Rusted Crossmember Subframe

72 messages,  Last post on Apr 09, 2008 at 6:51 PM

You are in the Chevrolet Tracker Forum. Your Hosts are steve_ & tidester

What is this discussion about? Chevrolet Tracker


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#38 of 72
Re: Venting about Rusted sub frame on 2000 Tracker [ksanner] by tidester HOST
Aug 19, 2007 (9:58 pm)
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Replying to: ksanner (Aug 19, 2007 2:46 pm)

Unbelievable! Have you mentioned the rotor issue to the dealer?
 
tidester, host
SUVs and Smart Shopper
#39 of 72
Re: Venting about Rusted sub frame on 2000 Tracker [tidester] by ksanner
Aug 20, 2007 (4:19 am)
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Replying to: tidester (Aug 19, 2007 9:58 pm)

I intend to. This all just came up on Saturday. I feel so cheated by these people cause apparently I am a stupid woman! I just am figuring I'm not gonna get anything but personal satisfaction by telling them off.
#40 of 72
Re: Venting about Rusted sub frame on 2000 Tracker [ksanner] by jredder
Aug 21, 2007 (7:13 am)
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Replying to: ksanner (Aug 20, 2007 4:19 am)

Make sure you write a complaint on the NHTSA website. be very detailed with names and everything. mention your childrens safety. you can go back and check the status of the complaint. several people including myself have made this same complaint with no avail. but hopefully someday it will matter. i'm sorry for your situation...
#41 of 72
Re: Venting about Rusted sub frame on 2000 Tracker [jredder] by vtfarmboy
Aug 26, 2007 (11:15 pm)
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Replying to: jredder (Aug 21, 2007 7:13 am)

This entire conversation is interesting. I have a 2000 chevy tracker that i purchased used 5 years ago with only about 20,000 miles on it. I have just been down to Georgia after driving from my home in Vermont to drop my daughter off at college. While in the local Wal Mart parking lot I was taking a sharp turn when i noticed the wheel was rubbing on somthing. I looked under the front end and the cross member where the steering aframe was attatched was rusted completely off. Overall this has been a very reliable vehicle. This will be the first major repair other than just regular maintainance.
 
I just happened across this site while looking for parts to repair this problem. Right now my tracker is in Georgia while i am headed back home to be at work on Wednesday. I am certainly glad i noticed this while in a parking lot rather than driving down the road at 65 mph!!
#42 of 72
Re: Venting about Rusted sub frame on 2000 Tracker [vtfarmboy] by vtfarmboy
Sep 12, 2007 (2:12 pm)
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Replying to: vtfarmboy (Aug 26, 2007 11:15 pm)

as a follow up to my response.... I just got the bill for repair of my tracker. While replacing the subframe which really isnt that big a job they had problems getting the lower control arm off. Subsiquently they had to replace that along with the sway bar links (I knew this was an issue already) give it all an alighnment total bill comes to $1548.23 I am keeping the parts and bill hopefully the NTSB will realize this is really a hazard and make GM recall.
#43 of 72
Re: Venting about Rusted sub frame on 2000 Tracker [vtfarmboy] by fiji1
Sep 19, 2007 (7:12 pm)
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Replying to: vtfarmboy (Sep 12, 2007 2:12 pm)

I actually had my 1999 Tracker Crossmember replaced for free by GM last week. There is a resolution pending.
#44 of 72
Re: Venting about Rusted sub frame on 2000 Tracker [fiji1] by jredder
Sep 21, 2007 (11:05 am)
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Replying to: fiji1 (Sep 19, 2007 7:12 pm)

How did you get GM to fix it? How did you know about a pending resolution?
#45 of 72
Re: Venting about Rusted sub frame on 2000 Tracker [jredder] by fiji1
Sep 23, 2007 (5:31 pm)
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Replying to: jredder (Sep 21, 2007 11:05 am)

I complained to GM, got an estimate from a dealer just like they wanted me to only to get a denial from someone in Detroit who said I had nowhere else to appeal it to. I looked at the paperwork for the Engineering investigation posted on the NHTSA site and searched for email addresses, they got right back to me and were pretty interested in my situation.
They usually won't let any investigation go beyond a year without a resolution, the year is almost up.
 I got a call from GM a couple of weeks ago saying they reconsidered and would like to fix my Tracker. They replaced the crossmember and all of the bolts that tie it to the frame, aligned the vehicle and got it back to me in one day. I have a 1999 that is in pretty good shape except for the crossmember.
The service manager couldn't believe they covered it, I took it to the same dealer that did my original estimate that got denied.
#46 of 72
canadian tracker owners, start calling and complaining!! by cheesedoff
Sep 28, 2007 (5:12 am)
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GM Canada is refusing to pay for my part because there is no recall on it YET, but they said hold onto the bill just in case we get enough calls.
We have a 2001 Chev Tracker, was driving the other day, heard a clunk in the front right, lost steering, could have been KILLED if on the hwy! took it to the closest shop.. surprise surprise, no recall on the front subframe ..ended up costing me $640 bucks. The shop was shocked because underneath it is in excellent condition, still paint etc, the ONLY rusted out part is right around the weld on this subframe.
I have no problem paying for parts that wear out, rust out etc, but DEFECTIVE parts and a Dangerous one at that, should MOST DEFINITELY be covered by GM!!!!!!!
completely cheesed off, is my fourth GM, might be my last if this doesn't fix itself ..
#47 of 72
RECALL by adicle
Oct 28, 2007 (6:35 am)
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Just received a letter from Chevrolet stating the problems with the Crossmember and to bring it to your nearest dealer for inspection and possible replacement. Looks like all the reports finally made them do something proactive. Congratulations everyone.

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