- #16 of 72
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Re: rusted crossmember/sub frame [jredder]
by thewolfe
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Jan 04, 2007 (7:51 am)
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Replying to: jredder (Dec 16, 2006 4:35 pm)
What a coincidence, or is it? I also have a 2000 4DR/4WD Tracker with a rusted crossmember. Just had an estimate done at a local dealer yesterday and it will be $800 plus to repair. They also said that it is not a part that would have been covered under any warranties. I just got finished filing a complaint on the NHTSA web site and upon reading further on that site found where there is an investigation still open on this subject. Per the original investigation GM says that they have data showing that crossmembers that fail in this manner DO NOT cause a loss of vehicle control and is NOT a risk to motor vehicle safety. Well, I am just glad I was not travelling at 65-70 miles per hour on the highway when mine went! I guess at this point we just have to grin and bear it and spend the money to have them fixed, but if the engineering analysis that is still being conducted proves anything I will be going after a full refund of my money.
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- #17 of 72
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Re: rusted crossmember/sub frame [thewolfe]
by jredder
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Jan 04, 2007 (8:02 am)
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Replying to: thewolfe (Jan 04, 2007 7:51 am)
thank you for that. i also filed a complaint with nhtsa a couple of weeks ago. i'm glad to know there is an investigation. i can't believe gm would suggest vehicle safty would not be an issue here. unbelievable! obviously they never drove a car with a rusted crossmember. then had to spend $900 to get it fixed when it wasn't even supposed to happen in the first place! if you find out anything more let me know please. thanks
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- #18 of 72
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Re: rusted crossmember/sub frame [jredder]
by arkainzeye
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Jan 04, 2007 (5:50 pm)
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Replying to: jredder (Jan 04, 2007 8:02 am)
are these problems only with 2000 models? i wonder what changed?
chris
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- #19 of 72
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Re: rusted crossmember/sub frame [arkainzeye]
by thewolfe
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Jan 05, 2007 (12:36 pm)
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Replying to: arkainzeye (Jan 04, 2007 5:50 pm)
No, per the NHTSA defects investigation report it pertains to 1999 to 2001 Chevy Trackers and the crossmembers were designed and made by Suzuki. It says that there was insufficient corrosion protection, and that in March of 2006 they made design changes to enhance the coverage of paint to the inside of the part.
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- #20 of 72
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Re: rusted crossmember/sub frame [jredder]
by guitjoe
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Jan 05, 2007 (2:32 pm)
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Replying to: jredder (Dec 16, 2006 4:35 pm)
I have also ran across a Mitsubishi owner with a very similar defect. The official reason was the stamping process that forms the cross-member resulted in a thinner cross section in the area of the mounting bracket. It would be interesting to see if they used the same vendor. I think it would be beneficial if everyone who has been affected by this defect to contact the same GM customer service rep. The body of evidence should encourage them to address this issue before someone is injured. I would gladly share the name and number of the rep I contacted but I want to be sure the host for this post deemed it appropriate.
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- #21 of 72
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Re: rusted crossmember/sub frame [thewolfe]
by arkainzeye
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Jan 05, 2007 (6:35 pm)
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Replying to: thewolfe (Jan 05, 2007 12:36 pm)
march 2006 they made a design change? was the tracker made that year?
chris
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- #22 of 72
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Re: rusted crossmember/sub frame [guitjoe]
by thewolfe
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Jan 08, 2007 (11:50 am)
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Replying to: guitjoe (Jan 05, 2007 2:32 pm)
I do think it would be a good idea for all of us to band together and contact the same GM representative. The Chevy dealer I went to told me I should refer to my service manual and get the GM National Service Center number and give them my complaint. I was planning on doing that this week. I do not currently have the number with me ,but will post it later this week. I also went on the NHTSA site again to see if there have been any new complaints and have found a few new ones. I also checked and the investigation is still open.
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- #24 of 72
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Re: rusted crossmember/sub frame [thewolfe]
by guitjoe
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Jan 09, 2007 (2:38 pm)
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Replying to: thewolfe (Jan 08, 2007 11:50 am)
If you would like to contact the GM Customer Service Specialist call 1-800-790-5600 extension 12054. We have been waiting for the front cross-member part for over a week. When I asked the local Chevy Dealership to look-up the part for me he said that it looked like they had a hold on the shipment of that part. Does that raise and red flags?
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- #25 of 72
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Re: rusted crossmember/sub frame [guitjoe]
by thewolfe
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Jan 10, 2007 (11:17 am)
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Replying to: guitjoe (Jan 09, 2007 2:38 pm)
Hopefully, the parts are not still bad!! That would be a shame if a bunch of people have had their cars repaired and the part is still faulty. Maybe it means that they are going to finally do a recall, but I'll wait until I actually see it to believe it. Did you call this customer service number? I will call it today and see what they have to say....
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