Jeep Grand Cherokee Transmission Problems

1066 messages,  Last post on May 06, 2013 at 11:26 AM

You are in the Jeep Cherokee and Jeep Grand Cherokee Forum.

What is this discussion about? Jeep Grand Cherokee, SUV

#943 of 1066 Re: 2011 Jeep Grand Cherokee [kiggins] by gbeesjeep

Mar 07, 2012 (7:03 am)

Replying to: kiggins (Mar 06, 2012 10:46 am)
I sent an email to the CEO of Chrysler Canada (his 2 assistants) last month about my frustration and disappointment with the level of service being provided and things started to get moving. I have this guy from Chrysler monitoring the problem. I would recommend you do the same in order to get these guys off their ass otherwise you are going to have this dragged on forever.
 
They tried the same software change, did NOTHING. The dealer wants to start changing out parts one at a time, I said I am not going to make repeated trips to do this (I have been there 3 times already just for the vibration problem). They said they can't offer a free rental car. I have a contact at Chrysler Corporate with an open file on this. I have contacted them about leaving my Jeep with the dealer until they get this fixed and I want a free rental while it is done. Paid over $50K for this thing I am sure as hell not going to let them treat me like another number. Chrysler is making a huge mistake jerking around the JGC owners. They have brought out a totally redesigned product that has huge sales but they are not providing the level of support that owners deserve. Like me, anyone that bought the 2011-2012 JGC are taking a big chance because any first year vehicle is going to have growing pains. I can accept that but do not accept the poor customer service.
 
Good luck.

#944 of 1066 Re: 2002 jeep grand cherokee [jason_t] by nneal

Mar 07, 2012 (3:35 pm)

Replying to: jason_t (Mar 06, 2012 3:54 pm)
This question should have been posted by itself and not as a reply to gbeesjeep's question so you would get more coverage.
 
I have a few questions that might help get ideas from someone:
 
First of all you didn't mention which transmission you have (42RE or 545RFE) or what motor (4.0 or 4.7 liter)?
 
When putting it in reverse do your backup lights work?
 
Do you have a code checker and tested/read it for any trouble codes?
 
Have you looked underneath the vehicle for anything that doesn't look right? (Broken shifting cable or bent linkage)
 
Please keep us posted on what you find. Good luck.

#945 of 1066 Re: 2011 Jeep Grand Cherokee [gbeesjeep] by 1river

Mar 11, 2012 (2:49 pm)

Replying to: gbeesjeep (Mar 05, 2012 2:28 pm)
I have had similar issues with my JGC 2000, and my 2006 JGC. My regular mechanic who is superior to any Jeep mechanics said the shudder is coming from a defective torque converter. Since it is out of warranty, he said to treat it gently, change the tranny fluid every 20K miles, and live with it. I also did the s/w chip upgrade on the TSB Jeeps recommends. Jeep had fixed a few of these shudderings, they admitted, by replacing the torque converters, but were unwilling to replace mine even though at the time it was under warranty! I am reading your comments with disbelief, that with the new tranny Chrysler STILL had the same problems! I run my 5.7L overland in 3rd gear most of the time on hills and around town due to the premature shifting. It is criminal for such a huge engine to run (esp up hills)at 1200 rpms. The shuddering I experience is accentuated at higher elevations (I live in Lake Tahoe area), so I just take it easy and keep it in 3rd gear so it does not shift much.
 
The vibration in my 2000 JGC was caused and fixed by Jeep in replacing the drive shaft. It was out of alignment with the front axle, which they also replaced at the same time. The vibration was between 60 and 65 mph.

#946 of 1066 Jeep problems by nomi91

Mar 19, 2012 (1:18 pm)

I am having problems with my 2000 jeep grand cherokee laredo.
It shakes horribly like the steering wheel wants to go off by itself but most importantly i have had an issue with it heating up for the past 2 years.
Its leaked out the antifreeze ive had the radiator replaced and alot of the insides replaced as well.
With summer coming its starting to act up again as soon as i turn it on it just kind of shakesfor a few minutes then stops
also when i turn it off and ive had the ac on it sounds weird like a loud hurricane sound.
so far ive taken it to 3 different mechanics just this month alone
but now im worried because last yr i had it straight wired and now the electrical system is whats wrong but i told the mechanics i chose to get it straight wired because of the previous problems before.
so now im not sure what to do and if its possible to get it back to the way it was before without straight wiring and what kind of mechanic am i looking for or if i need a new motor as one mechanic told me.

#947 of 1066 05 transmission problem shifting p0700 code by kluda11

Mar 19, 2012 (8:10 pm)

I have a 05 jgc laredo. 80k and just started having shifting problems and i diagnosed the code as shifting problems then researched it. Found out the speed sensors are located on a conductor plate in the tranny. I took off the pan and valve body then replaced the conductor plate for $240 after talking the dealer down. Everything seemed good for a week and bam the same problem just not as bad. The check engine light came back on and i shut off the code. Dealer recommends trying to replace the 13 pin connector which is cheap but is anyone else having these problems? Also does anyone know how to change the light bulbs for the heat/ac controls all three knobs have no lights and it is kinda annoying. O and now the airbag light comes on for seconds at a time now....

#948 of 1066 Re: 96 Jeep Grand Cherokee Transmission Problems [aaron1995] by theking31211

Mar 21, 2012 (11:03 pm)

Replying to: aaron1995 (Oct 17, 2011 12:35 pm)
check the bolts that hold the engine and transmission together. theres one on each side might be more. i had a 95 jgc 4.0L straight 6 with 230,000k and alot of garages couldnt figure out what was wrong. i found one bolt missing and other one loose a couple months later. but i love jeeps

#949 of 1066 Re: 2011 Jeep Grand Cherokee [gbeesjeep] by optimas

Mar 28, 2012 (8:39 pm)

Replying to: gbeesjeep (Mar 07, 2012 7:03 am)
Hi gbeesjeep,
I also have 2011 JGC Overlander and have had nothing but problems the list is longer than my arm, so was wondering if you would be so kind as to help me with contacting the CEO of Chrysler, because I would like to send them a email so I can also express my disappointment with this product. Its pretty sad that a person spends $50k on a SUV and they can't even fix any of the problems.

#950 of 1066 Re: 2011 Jeep Grand Cherokee [optimas] by issm

Mar 29, 2012 (2:21 am)

Replying to: optimas (Mar 28, 2012 8:39 pm)
Hi Optimas, I was thinking about purchasing 2011 JGC, but after your message I am confused. So can you tell me about the long list of the JGC 2011 problems. and have they told you that they solved them in the 2012 version. Thank you.

#951 of 1066 Re: 2011 Jeep Grand Cherokee [issm] by optimas

Mar 29, 2012 (10:41 am)

Replying to: issm (Mar 29, 2012 2:21 am)
Hi,
I'm sure the 2012 models have a lot of problems worked out. I think mine was one of the first hundred out the factory door.
I had the Jeep 3 days and I went to open the rear lift gate with the key fob and it started going up, but the spoiler got hooked on the roof and crushed the roof in and $5,000 later and a new roof skin (not even 200km) fixed under warranty of course, but I wanted a new jeep at that point and they wouldn't do it, so now I have all these problems (Sun Roof leaks "They can't fix it")(the back window leaks "can't fix it") (the back lift gate is not lined up with the body lines "they can't fix it") the jeep went back to the body shop 5 times and I finally said enough. Now I have Brake problems and they can't figure that out either. The heated seats work sometimes. Two weeks ago the thing was dead and was found that a module was power on and killed the battery. Now last week the thing wouldn't start and left my wife calling for Road Side help and that happed twice. I've also heard that if the jeep is having a starting problems that there is a good chance that the Jeep could shut down while in motion. (Not safe to drive) so now its back at the dealer waiting for a new ECM (The Main Brain) which is on BACK ORDER along with 22 other jeeps waiting for the same part, so my Jeep sits for 4 weeks at the dealer and my wife is driving a Caravan. I just wish that Chrysler would reconize that if they want to build a high end SUV they better improve the level of sevice and give the dealers better support. They build it so that there own trained techs can't even fix half the problems. Other then all that, I love the Jeep I think I just got suck with a BIG LEMON. Never buy the fist year of a new product.
ANYBODY WANT TO BUY A USED JEEP!
Cheers,

#952 of 1066 Re: 2011 Jeep Grand Cherokee [optimas] by issm

Mar 29, 2012 (3:44 pm)

Replying to: optimas (Mar 29, 2012 10:41 am)
Hi, I hope you overcome that. Did you mean by ECM: the ECU (main computer) or the Gear Box computer. Is there any problems with the gear box like shuddering?, and is your car manufactured in the 2010?, and does the brake problem solved?. Thank you for your advice: "Never buy the first year of a new product".
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