Last post on Dec 06, 2013 at 12:29 PM
You are in the Jeep Cherokee and Jeep Grand Cherokee
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Jeep Grand Cherokee, SUV
#940 of 1101 Re: 2011 Jeep Grand Cherokee [kiggins]
Mar 05, 2012 (1:28 pm)
My 2011 JGC Overland (V6) has the same problem. When you are slowly accelerating from a stop it shudders as it shifts from 1-2 (watch as you get to 2000rpm) The dealer has done some initial work with no solution and now think it is a drive shaft or other drive train problem other than the tranny. I also have a humming sound at highway speeds from the drive train (not a tire problem). It seems to be all the same problem. As I have said to Chrysler, I expected problems on a first year model and will live with this but I wont live with the poor service that has been provided so far in dealing with this problem and the reoccurring rattle in the rear suspension.
Side note - they sure need to fix the lousy shift pattern they have, it jumps to a higher gear way too quick in order to try and get decent mileage at the expense of poor performance. Running in sport mode helps but who is going to use that in the middle of winter conditions.
Love the look, the ride, the quality of the interior, just fix the problems fast when they come up and Chrysler would have a happy customer.
#941 of 1101 Re: 2011 Jeep Grand Cherokee [gbeesjeep]
Mar 06, 2012 (9:46 am)
I finally got my 2011 JGC Limited with Hemi into the dealer for the shuddering transmission problem. They drove it for about 3 minutes and determined that they needed to update some software. The software was supposed to address shuddering upon accelerating, or decelerating, in the 40 to 60 mph range. They were sure that this was the problem.
The made the update, and I left thinking that maybe something changed, but 1000 miles later, the problem still seems to be there. Maybe it's just in my mind and I have to get used to it. May wait a while and try to have it checked out again. At the rate I drive, I'll be through any warranty period pretty quickly.
I too experience a growling sound from the driveline at highway speeds - specifically 73/74 mph. Fades in and out, and does not appear to be road noise, but to be coming from the transmission or other drive line components.
gbeesjeep - who are your talking to at Chrysler? Is it a dealer, or someone with the company?
#942 of 1101 2002 jeep grand cherokee
Mar 06, 2012 (2:54 pm)
I was hoping somebody had a clue on my problem and can help, it's kind of urgent. Today when cleaning my 2002 jeep grand cherokee, it started up and was running fine. Even was driveable. While the jeep was on and running, I had put the shifter in neutral so I could clean in that area. After that I left car in neutral and tried putting the other shifter from 4 wheel all time drive to neutral and it was fine. I then tried to put the shifter from neutral to 4-low and when i did that, the car made a grinding noise and jerked. Even after that happened though, the jeep stayed on and was running fine. After I turned it off and tried to restart, i won't start. I can turn the key to on position and hear radio and everything is fine there so it's not a battery issue but the jeep wont even turn and try to start.
Now, I am able to push the car like it's in neutral even though I have it in park and on 4 wheel all time. When I try to move the main shifter from reverse to neutral, to drive, to 2nd, it moves fine. But when I try to go all the way to the number 1 on the main shifter, it wont budge. No matter where I put either shifter, the car will not start. I have no clue what I have done to the jeep and hoping for an answer.
Please!!!! someone help!!!!!
#943 of 1101 Re: 2011 Jeep Grand Cherokee [kiggins]
Mar 07, 2012 (6:03 am)
I sent an email to the CEO of Chrysler Canada (his 2 assistants) last month about my frustration and disappointment with the level of service being provided and things started to get moving. I have this guy from Chrysler monitoring the problem. I would recommend you do the same in order to get these guys off their ass otherwise you are going to have this dragged on forever.
They tried the same software change, did NOTHING. The dealer wants to start changing out parts one at a time, I said I am not going to make repeated trips to do this (I have been there 3 times already just for the vibration problem). They said they can't offer a free rental car. I have a contact at Chrysler Corporate with an open file on this. I have contacted them about leaving my Jeep with the dealer until they get this fixed and I want a free rental while it is done. Paid over $50K for this thing I am sure as hell not going to let them treat me like another number. Chrysler is making a huge mistake jerking around the JGC owners. They have brought out a totally redesigned product that has huge sales but they are not providing the level of support that owners deserve. Like me, anyone that bought the 2011-2012 JGC are taking a big chance because any first year vehicle is going to have growing pains. I can accept that but do not accept the poor customer service.
#944 of 1101 Re: 2002 jeep grand cherokee [jason_t]
Mar 07, 2012 (2:35 pm)
This question should have been posted by itself and not as a reply to gbeesjeep's question so you would get more coverage.
I have a few questions that might help get ideas from someone:
First of all you didn't mention which transmission you have (42RE or 545RFE) or what motor (4.0 or 4.7 liter)?
When putting it in reverse do your backup lights work?
Do you have a code checker and tested/read it for any trouble codes?
Have you looked underneath the vehicle for anything that doesn't look right? (Broken shifting cable or bent linkage)
Please keep us posted on what you find. Good luck.
#945 of 1101 Re: 2011 Jeep Grand Cherokee [gbeesjeep]
Mar 11, 2012 (1:49 pm)
I have had similar issues with my JGC 2000, and my 2006 JGC. My regular mechanic who is superior to any Jeep mechanics said the shudder is coming from a defective torque converter. Since it is out of warranty, he said to treat it gently, change the tranny fluid every 20K miles, and live with it. I also did the s/w chip upgrade on the TSB Jeeps recommends. Jeep had fixed a few of these shudderings, they admitted, by replacing the torque converters, but were unwilling to replace mine even though at the time it was under warranty! I am reading your comments with disbelief, that with the new tranny Chrysler STILL had the same problems! I run my 5.7L overland in 3rd gear most of the time on hills and around town due to the premature shifting. It is criminal for such a huge engine to run (esp up hills)at 1200 rpms. The shuddering I experience is accentuated at higher elevations (I live in Lake Tahoe area), so I just take it easy and keep it in 3rd gear so it does not shift much.
The vibration in my 2000 JGC was caused and fixed by Jeep in replacing the drive shaft. It was out of alignment with the front axle, which they also replaced at the same time. The vibration was between 60 and 65 mph.
#946 of 1101 Jeep problems
Mar 19, 2012 (12:18 pm)
I am having problems with my 2000 jeep grand cherokee laredo.
It shakes horribly like the steering wheel wants to go off by itself but most importantly i have had an issue with it heating up for the past 2 years.
Its leaked out the antifreeze ive had the radiator replaced and alot of the insides replaced as well.
With summer coming its starting to act up again as soon as i turn it on it just kind of shakesfor a few minutes then stops
also when i turn it off and ive had the ac on it sounds weird like a loud hurricane sound.
so far ive taken it to 3 different mechanics just this month alone
but now im worried because last yr i had it straight wired and now the electrical system is whats wrong but i told the mechanics i chose to get it straight wired because of the previous problems before.
so now im not sure what to do and if its possible to get it back to the way it was before without straight wiring and what kind of mechanic am i looking for or if i need a new motor as one mechanic told me.
#947 of 1101 05 transmission problem shifting p0700 code
Mar 19, 2012 (7:10 pm)
I have a 05 jgc laredo. 80k and just started having shifting problems and i diagnosed the code as shifting problems then researched it. Found out the speed sensors are located on a conductor plate in the tranny. I took off the pan and valve body then replaced the conductor plate for $240 after talking the dealer down. Everything seemed good for a week and bam the same problem just not as bad. The check engine light came back on and i shut off the code. Dealer recommends trying to replace the 13 pin connector which is cheap but is anyone else having these problems? Also does anyone know how to change the light bulbs for the heat/ac controls all three knobs have no lights and it is kinda annoying. O and now the airbag light comes on for seconds at a time now....
#948 of 1101 Re: 96 Jeep Grand Cherokee Transmission Problems [aaron1995]
Mar 21, 2012 (10:03 pm)
check the bolts that hold the engine and transmission together. theres one on each side might be more. i had a 95 jgc 4.0L straight 6 with 230,000k and alot of garages couldnt figure out what was wrong. i found one bolt missing and other one loose a couple months later. but i love jeeps
#949 of 1101 Re: 2011 Jeep Grand Cherokee [gbeesjeep]
Mar 28, 2012 (7:39 pm)
I also have 2011 JGC Overlander and have had nothing but problems the list is longer than my arm, so was wondering if you would be so kind as to help me with contacting the CEO of Chrysler, because I would like to send them a email so I can also express my disappointment with this product. Its pretty sad that a person spends $50k on a SUV and they can't even fix any of the problems.