Last post on Jan 18, 2013 at 5:12 AM
You are in the Toyota Sienna
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Toyota Sienna, Van
#38 of 77 Re: 2010 Rear Hatch Automatically Closing [grossamer]
Jan 14, 2010 (8:49 am)
we're having this problem now - 2009 sienna - did first start when it was cold but has done it on warmer days - is VERY dangerous- extremely hard to keep it once it engages and starts coming down.
#39 of 77 REAR Hatch on Sienna
Jan 14, 2010 (9:28 am)
A dealer should replace it for free. It was a defective part. They had to make a new part; as when they replaced it the first time, it happened again.
I got hit on the head with the hatch closing unexpectedly.
Jan 14, 2010 (8:17 pm)
they told my wife today that maybe the key fob was accidently pushed and thats why the hatch shut- yeah - 12 times! i called the service mgr and left him a message i was so pssssd - haven't heard back yet.
#41 of 77 Re: hatch [eddieras]
Feb 04, 2010 (6:30 pm)
We took our 2010 Sienna in and at first they could not repeat the problem. When we went to pick it up, they tried it one more time and it happened again. It was sitting outside in the cold for awhile. We left it overnight in the cold so the mechanic could see it in the morning. It happened to snow that night and when they opened the back in what they thought was my car, it happened again. The only thing was....it wasn't my car. Because there was snow on the cars, they did not notice at first but it was a different Sienna that someone brought in for something else. Ha! They said it was the shocks on the door that needed to be replaced. They guess it was built with the a bad part. This is a 2010 model! It seems to working okay for now.
Feb 04, 2010 (7:53 pm)
so you had the problem too- we brought the car back today and at first they said nothing was wrong - again. i gave the serv mgr a piece of my mind and they replaced the shocks too - we'll see.
one question for you - and other sienna owners. if you manually open the hatch - by hand, but with the power still engaged- does the door open automatically as you start to open it yourself? in other words, do the hydraulics kick in like they do with the sliders if you manually start to open those doors? can someone please verify this for me with the rear hatch? thanks!
#43 of 77 Re: hatch [eddieras]
Feb 05, 2010 (6:41 am)
This happened to me twice before. The first time they replaced it with a new part. When it happened again; it was recalled. They made a new part for it.
The other day, hatch door must have gone up real slow; because when I went to put my groceries in the back; it came down hard on my head.
I'm bringing my car in next week. I hope they will replace it again.
It has always happened in the freezing cold weather.
Feb 16, 2010 (7:04 am)
2006 Sienna Limited 75,000 miles
Had the 2 struts and mounts replaced at Delray Toyota, under the TSB BO001-07 yesterday at 10 am.
Feb 16, 2010 (7:12 am)
had mine replaced - 2009 sienna - last week after two visits and a lot of bitching - they finally replaced the struts and no problem since.
#46 of 77 Re: hatch [eddieras]
Feb 16, 2010 (8:02 am)
Thanks for your inputs tony and Ed. I plan to get my 55,000 mile check on my car done soon. I will have them fix that at the same time.
#47 of 77 Re: hatch [cjsmom]
Feb 24, 2010 (12:33 pm)
I have a 2010 Sienna and have had the hatch door come down several times on it's own accord. Yesterday I did not notice when it started down and it wacked me a good one on my forehead, immediately raising a big goose egg. Very painful! I had opened the hatch using the remote. I put my keys in my purse so I could not have depressed the hatch button causing it to close. An hour later, after returning home, I opened the hatch using the conrol inside on the ceiling. As I reached in to get out packages the hatch started to come down again. Fortunately I saw it this time! I am still nursing a large purple bump!