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Hyundai Entourage Rattling Noise

40 messages,  Last post on Aug 20, 2008 at 3:24 PM

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#21 of 40 More Entourage Squeaaaaaaaaking by mhaykin Nov 21, 2007 (4:42 pm)
Well.... After waiting for several weeks to have my squeak "repaired" again, I left the dealer with no squeak. In about 24 hours, the noise began to return. It is now as bad as it was when I brought the car in for the second time. I will have to once again call the dealer and call Hyundai corp and complain. I am keeping records of all interactions and transactions. Washington has a lemon law and I am starting to think I will need to pursue that course of action if the racket cannot be resolved.   Seems like this is one of those deal killers for trying to establish a strong corner in the market. An otherwise nice car is intolerable due to what should be a simple problems to figure out. Sad. It would be great if I could spend 20K+ for a product and get satisfaction for atleast some time. Replies to this message: bspike (Dec 22, 2007 5:03 pm)
#22 of 40 Re: More Entourage Squeaaaaaaaaking [mhaykin] by bspike Dec 22, 2007 (5:03 pm)
Replying to: mhaykin (Nov 21, 2007 4:42 pm) I have the same side panel and rear latch squeak problems. Don't know what I'll do with the side panels, but squirting some DW-40 into the rear latch took care of the loud squeaks! DW-40 will dry out. So, I'll go get some silicon grease and hope that will keep it from squeaking ... maybe that will help the side panel, too.
#23 of 40 Rear Door Latch Rattle by lavrishevo Jan 01, 2008 (11:04 am)
The rattling also comes up on the Kia Sedona, really the same van, but all you need to do is spray the door latch with WD-40, all up inside the lock not keyhole, and it will be gone. Replies to this message: pafundi (Apr 10, 2008 1:54 am)
#24 of 40 new rattle by stush Jan 01, 2008 (12:33 pm)
I seem to have had some luck with the WD40 in the rear latch, but I seem to have a rattle coming from the front of van. Underneath, sort of in the passenger side axel area, I've read on the Kia forum about some subframe bushings going bad? Was wondering if any one has had a similar problem and or solution. Replies to this message: lavrishevo (Jan 04, 2008 4:16 am) stush (Mar 25, 2008 3:14 pm)
#25 of 40 Re: new rattle [stush] by lavrishevo Jan 04, 2008 (4:16 am)
Replying to: stush (Jan 01, 2008 12:33 pm) I doubt that if that were the case it would be just a rattle. The sub frame is a major part of the van's stability system and if the bushing were going bad it would cause real issues. Plus I have never head of the sub frame going bad on any other forums I think that was an isolated incident. There was a TSB on the AC pulley to be replaced because of a noise it would make. Kind of a wobble / rattle type of noise, you might want to check that out. Seems the pulley was not hurting anything just making noise.
#26 of 40 Still making noise by mhaykin Jan 04, 2008 (2:43 pm)
Thanks for the many responses. The noise persists and with my busy schedule I am becoming aware of the challenges/rental costs associated with a car that needs to be in the shop repeatedly for what should be a non-problem.   My belief is that some teflon should cure the problem but I am loathe to touch the thing as I do not want to impact the warranty.   FYI- WD did not last for very long and as it smells, and probably is not good for my remaining brain cells I am reluctant to opt for weekly spraying   I will make another pilgrimage to the shop. I do think I will go to another dealership though. Hard to convince myself that these guys have a clue what they are doing.   I am hoping that anyone else with this problem is contacting Hyundai.   This would be an otherwise nice car. There are many things I like about the car if there were no squeak.   In my hopes that some engineer/mechanic from Hyundai reads this stuff too, a couple of suggestions.   Do NOT ever have beige floor mats and put a reset button for the low tire panel light AND Try teflon for the squeak   Mike
#27 of 40 Re: Rear hatch squeak [scraz] by scraz Feb 06, 2008 (6:30 pm)
Replying to: scraz (Oct 15, 2007 7:38 pm) Just a quick update. After 5 trips back to the dealer, they finally solved the problem. My issue was squeaking in the interior rear trim panels, NOT THE HATCH. They replaced the panel on the passenger side, and wrapped the metal clips that snap into the sheetmetal with what I think is electrical tape. Presto, problem solved. They brought an engineer from Hyundai out to inspect the vehicle. He video taped the probem areas and authorized the repair. Based on this, it appears that they are aware of the problem and working to rectify.   The dealer agreed that if this turns out to be a temporary fix, they will fix beyond the warrentee.   Now that this is fixed, my Entourage is simply fantastic. I was in a newer Honda this weekend, and found it to be inferior to the Hyundai. Interior had lots of squeaks and rattles, trim panels on dash were poor fitting and it was quite a bit louder on the road.   I
#28 of 40 Re: new rattle [stush] by stush Mar 25, 2008 (3:14 pm)
Replying to: stush (Jan 01, 2008 12:33 pm) I was wondering if any of you people with the squeaky back latch has had the problem of the latch breaking. Just today the rear latch wouldn't open. Tried the key in the lock and it wouldn't open. So, I had to try harder and the latch opened, but, the mechanism is stuck locked. Look inside and see something hanging so I poke at it and a piece of plastic and a piece of rubber falls out. So now the latch is tied off to the hooks for the third row seats ( folded into the floor). Time for inspection anyway. Keep you posted.
#29 of 40 07 nocking by dwengier77 Apr 01, 2008 (3:08 pm)
I had a knocking noise coming from the front dash board by the passenger . This only happened when i turned the car off , and when i had the airconditioner on. So in essence everyday downe here in south florida. took it to the dealer. the found the problem to be an actuator for the ac. They ordered the part and called me a week later. I dropped the van off at the dealership, they called me four hours later that they ordered the wrong piece. I Talked to the service manager. He made sure the right piece was ordered and gave em a free oil change. New piece came in yesterday. Dealer called to make the apt. I had them assure me the right piece was ordered and had arrived. I dropped the van off today 10 am, the manager gave me a loaner for my inconvienence, nice! Around 4:30 i went back to dealer becuase i could not get anyone on the phone to find out what was going on. When i got thier my service rep told me that the van would be ready tommorrow. I talked to the service manager and asked him why i made an apt. if they were not going to work on the car. He assured me i would have the van today( he was pi**ed that the van was not ready) A half hour later i got a call to tell me the car was ready. In Short we love this van and the service dept. at my dealer has worked with me to make sure i am happy.
#30 of 40 SQUEAK IN THE BACK END OF VAN by pafundi Apr 10, 2008 (1:38 am)
I have had my van in to the dealer about 10 times since buying it due to a squeak in the back. First they said it was the rear hatch, then the side panels, the seats, it goes on and on, They just don't seem to be able to fix it.   It would be impossible to take it on a long trip as even a short trip can drive you crazy.   Does anyone have any ideas?     Replies to this message: kaufvan1 (Jul 07, 2008 10:22 am)

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