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Dodge Grand Caravan Steering

171 messages, Last post on Nov 21, 2009 at 6:09 PM
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Replying to: woodbutcher2 (Feb 06, 2007 7:53 pm) Good luck y'all and hope this stops the whine |
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Replying to: dodgeman7 (Mar 27, 2007 10:25 am) I then called the dealer about my problem I had and he told me the problem is that the mesh screen inside the reservoir gets clogged even though mine did not look that bad. The other problem is that mechanics or DIY people put the wrong power steering fluid in. Synthetic will clogged the mesh screen up over time. That's what I had in mine I think. No noise any more. I'll be finally convinced in the cold morning if it does not appear. |
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At around 60K, I was getting a groaning noise from the steering which was worse on cold days and usually disappeared after around 10Km but would come back intermittently even when the van was warm. As the van was still under warranty and not wanting to be stung for a steering pump/rack, I took it into Crowfoot Dodge in Calgary. They charged me 50 bucks to look at the van, told me they could find nothing wrong and the noise was 'normal' for vehicles of that type then told me that a recall would be performed on the vehicle while it was in the shop (steering hose). The noise was still there but as I had been assured that this was normal, I just put it down to the usual crap engineering standards found on most chrysler vehicles. After consulting with several people who also own Dodge GC's and finding out that the noise is in fact anything but normal, I took the van back to crowfoot dodge who -amazingly- now decide that they really can fix the noise. This decision may have been swayed by the fact that the van is now out of warranty so they smell serious cash. I pointed out that the problem was brought to their attention while the van was in warranty but all I get is 'tough luck'. What they did was add a power steering cooler to the system which looks like a cheap radiator grill attached in a vunerable position on the underside of the car beneath the driver. They also flushed the system then left me with a bill for 421 bucks and make a big thing about how nice they had been by giving me the parts for free. It would have been nicer if they had looked harder and bothered to road test the van while I could have claimed under warranty. I had to admit at this point that that I was stunned by the brilliance of their logic, fixing a cooler to reduce the temperature of the steering fluid when I had expressly informed them that the problem was worse when the engine was cold. So I drive the car away with my gleaming new steering fluid cooler, only to find that the noise is still there but worse. Back to the dealership (Crowfoot dodge) and they decide to add a length of steering hose to the cooler they previously added. This is cunningly attached to the car in boyscout fashion with a pair of cable ties. No doubt they think I will be paralysed with laughter the first time I see this contraption in my rear view mirror after driving in next winters inevitable ankle deep snow. They also mentioned that they had cleaned the steering reservoir filter which you would have thought would be clean after the flush (2nd visit). Anyway thanks Crowfoot guys, the noise is still there and you have truly amazed me with your incompetance and lack of customer care. Thanks especially to the service manager who makes every attempt to avoid my telephone calls. Thanks to the dizzy secretary who never fails to amuse me by claiming no managers are available. Thanks to Chrysler Canada for backing up crappy dealer service - I am now enlightened as to why you are almost out of business. I would appreciate any suggestions from fellow victims of chrysler as to what might fix the problem |
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Replying to: zxcvbnm (May 22, 2007 12:16 pm) The dealer also suggested that I have them install a cooler like you did before I replace the reservoir. Complete waste of money and time. I declined and bought the reservoir from them and put it on myself on a tip from a mechanic that was walking by telling me he's 99% sure it's the reservoir. Change the reservoir and your noise will go away! The screen inside the reservoir is clogged and can't pass through that easy. Also, do not use synthetic fluid. I put in Mopar power steering fluid. All is quiet and it's been over two month now.
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Replying to: dodgeman7 (May 23, 2007 1:45 pm) Anyway its back in this week for them to take another look. This time the service manager reckons he'll take a look. Maybe I'll print out your reply and give it to him. Thanx |
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Replying to: dodgeman7 (Mar 27, 2007 10:25 am) Thanx Rick04
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Replying to: rick04 (May 27, 2007 8:01 am) I'm about to buy a used 03 short Caravan SPORT with 96,000km (60,000 mi). The CAA inspection noted a "minor power steering whine at idle speed". I called several Chrysler dealers for opinions. I got the following replies: rack job (about C$800) [1 opinion], replace PS pump [2 opinions], replace reservoir [2 opinions]. I'm not a mechanic but crawled under the car and checked the bellows on the racks. One is dry the other seems to have some slight oil on it (maybe suggesting a rack issue). My plan [before reading this very helpful thread] was to get permission from the seller to take the caravan to the nearest Chrysler dealer for inspection. If it passes, I could buy an extended bumper-bumper Chrysler warranty that will last 1 yr/20,000 km (12,000Mi), for C$1,000, or double that for C$1,400. The warranty might also give me peace of mind for other unforeseen issues. After reading this thread, I think I'll still go for the dealer inspection and if they say its NOT the rack, then I may forgo the warranty, save some $$$ and do the reservoir as recommended here. Any suggestions are greatly appreciated! Thanks in advance, Dave British Columbia
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Replying to: carroverde (Jun 17, 2007 7:15 pm)
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Replying to: motoringmama (Jun 17, 2007 8:25 pm) I now have a shiney new copy of the Haynes manual. After having read the relevent chapters, I reckon its a couple of hours max to change out the power steering pump. And at least I know the job will be done correctly. |
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Replying to: dodgeman7 (Mar 27, 2007 10:25 am) Advised our local dealer to consider this when advising other Grand Caravan owners with same problem. 2003 Grand Caravan with 102,000 k
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