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Lexus RX 350 Service Contract and Extended Warranty

45 messages,  Last post on Apr 24, 2013 at 5:36 PM

You are in the Lexus RX 300/330/350 Forum.

What is this discussion about? Lexus, Lexus RX 350, Car Warranties, SUV

Messages Page 5 of 6

#34 of 45 Re: Rx350Extened warranty [jaxflygirl] by lexusmom19

Dec 10, 2011 (6:33 am)

Replying to: jaxflygirl (Dec 10, 2011 4:55 am)
I am glad that I could help. I am sure that you will be able to comment on your experience with Lexus soon. They have a great customer satisfaction survey team. They will send you something in the mail and even call you. Remember that Lexus is a company that will honor your service agreement anywhere in the US. I currenty own two Lexus vehicles. So I am a loyalty customer. Congrats and enjoy your new car. Happy Holidays!

#35 of 45 Re: Rx350Extened warranty [jaxflygirl] by steve_ HOST

Dec 10, 2011 (7:45 am)

Replying to: jaxflygirl (Dec 10, 2011 4:55 am)
Please take a few minutes to write up a dealer review. And you can mention to the owner that if you get a survey you plan to ding the dealer for the treatment you got from the finance manager. They may offer a sweetener (okay, a bribe) for a better rating. If you don't get a survey, you may want to contact Lexus and let them know about your experience.
 
Enjoy the new ride!

#36 of 45 Re: Rx350Extened warranty [steve_] by jaxflygirl

Dec 10, 2011 (6:07 pm)

Replying to: steve_ (Dec 10, 2011 7:45 am)
Thank you!

#37 of 45 Re: Rx350Extened warranty [lexusmom19] by jaxflygirl

Dec 10, 2011 (6:12 pm)

Replying to: lexusmom19 (Dec 10, 2011 6:33 am)
I purchased the warranty today from the Lexus dealership in Macon GA. VERY nice man, Mr. Hart in finance. Really helpful. I'm very happy with his service! Too bad the lexus dealership in Jax was not so nice! Thank you all for the advice on here, saved me a lot of $$!. Awesome!

#38 of 45 Re: Rx350Extened warranty [jaxflygirl] by ldh313

Dec 28, 2011 (10:24 pm)

Replying to: jaxflygirl (Dec 10, 2011 6:12 pm)
Hello! Could you share the final pricing the GA dealer gave for the warranty options you mentioned earlier? I'm signing papers tomorrow.

#39 of 45 extended warranty by armor

Mar 03, 2013 (9:03 pm)

I just bought a 2013 RX 350 in Southern California. It actually took about a week to come in but I signed everything initially but had to re-sign b/c of a different VIN #. The first time I signed, I had not researched the extended warranty and bought what they were selling b/c it wasn't too bad $2225. Then, I read here about the dealer in Macon, GA, called him, and he quoted me $1710 for the 5 yr/125,000 mile warranty. When I went back to my dealer to pick up the car and re-sign, I told the finance woman I had another price on the warranty. She put on a good face and told me that these warranties are from Lexus who sets the price and that price is actually their 2009 price. They are supposed to raise them X % every year but they didn't. I said no thanks...Then she started printing more papers and talking about how I probably wasn't comparing apples to apples - this warranty was for the platinum, 0 deductible, and was from Lexus - the quote I had was probably specific to one dealer. I didn't play along. Then she said that the best she could do was to take off a few hundred dollars. She didn't say she could take off five hundred, so I said no thanks. I'll get it through the dealer in Macon, GA.
 
I appreciate how informative these forums are. Thank you all.

#40 of 45 Re: extended warranty [armor] by pjirvine

Apr 12, 2013 (9:46 pm)

Replying to: armor (Mar 03, 2013 9:03 pm)
Aren't the first 4 years covered by the manufacturer's warranty? Are you buying a 1 year for $1710?

#41 of 45 Re: extended warranty [pjirvine] by lexusmom19

Apr 13, 2013 (7:06 am)

Replying to: pjirvine (Apr 12, 2013 9:46 pm)
The warranty for a lexus vehicle is valid according to the amount of miles your car has not years. Lexus has additional extended warranty plans fro your car that you can purchase according to mileage you think you will put on your cars and years accordingly.

#42 of 45 Re: extended warranty [pjirvine] by suzyr

Apr 23, 2013 (9:23 am)

Replying to: pjirvine (Apr 12, 2013 9:46 pm)
It's a good point. First 4 years (or 50,000) are covered by manufacture warranty. So you are only getting 1 year of warranty.
 
And sometimes it is good to compare coverage plans too. Maybe the plan you got with Lexus was better than what you got from the dealer.
 
Anyway, if I were you I would shop around and call different warranty providers. You can get quotes and coverage plan details online. There are a lot of websites that offer quotes and list all details. Or you can just call them, but remember to negotiate and ask about different discounts. Here are some websites that could help warrantyheadquarters.com, 5starwarranty.com, nationalautoguarian.com, endurancewarranty.com and many more. They all can be found in Google.
 
Good luck

#43 of 45 Be careful of non-manufacturer warranties by ldh313

Apr 23, 2013 (9:44 am)

Hello! This forum was great when I was purchasing my 2011 RX350, so I feel it is important to warn against "shopping on the internet" for warranties. I work in the automotive lending business, and have seen many customers unhappy with NON-manufacturer warranties. I bought the Lexus warranty, and always recommend going with the manufacturer. This forum was very helpful in negotiating a lower price, however.

Messages Page 5 of 6

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