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Lexus RX 350 Service Contract and Extended Warranty

45 messages,  Last post on Apr 24, 2013 at 5:36 PM

You are in the Lexus RX 300/330/350 Forum.

What is this discussion about? Lexus, Lexus RX 350, Car Warranties, SUV

Messages Page 4 of 5

#31 of 45 Re: Rx350Extened warranty [lexusmom19] by jaxflygirl

Dec 07, 2011 (5:39 pm)

Replying to: lexusmom19 (Dec 06, 2011 12:46 am)
I have a new IS 250, 2012 on order from lexus of Jacksonville, FL. It should be here this week. I was wondering about the warranty also. They quoted me $2375 for 8 year/100,000miles zero ded. or $3,000 for 8 year/125,000 miles. Is this a good deal? I will call the GA dealer tomorrow to see if they can offer lower price. What about waiting until the original 4 year, 50,000 mile warranty is just before expiring? Would it be beneficial to do it now or later? Thank you!!

#32 of 45 Re: Rx350Extened warranty [jaxflygirl] by lexusmom19

Dec 07, 2011 (6:39 pm)

Replying to: jaxflygirl (Dec 07, 2011 5:39 pm)
The best way to find out the MSRP for warranty on your car is to go to Lexus website and take a look at the pricing for extended warranty service agreements.
 
There are two types of warranty agreements that Lexus sells they have a Platinum with 0 deductible or Gold with I think a $50.00 deductible. Of course the coverage on warranty is different and the cost from Platinum to Gold for an RX 350 was not worth the diffrence.
 
You can wait until your original warranty expires to get extended warranty. I have always purchased the warranty when I bought the car so I can't tell you if the pricing changes.
 
You can also email various dealerships in any US state and ask for warranty prices. Like I said I live in Florida and purchased mine in GA. No problem because they sent contract from GA dealership to lexus and it was applied to my new car by Vin #. I also got the original extended warranty service agreement from Lexus that covers my car for 100,000.
 
Also, there seems to be a law in Fla that states that they cannot offer discount on extended warranty agreements on cars. That is what I was told by the dealership. So they could not offer me a discount.
 
I hope this helps and good luck with your new lexus.

#33 of 45 Re: Rx350Extened warranty [lexusmom19] by jaxflygirl

Dec 10, 2011 (4:55 am)

Replying to: lexusmom19 (Dec 07, 2011 6:39 pm)
Thank you! Your info is correct, the GA dealership told me the same thing. When I signed my paperwork for the new car yesterday and mentioned that I was purchasing the warranty elsewhere, the finance manager got kind of ugly w/me and said that I may not get preferential treatment from the Service Dept if I didn't purchase the warranty there!! Thats very unprofessional. I am going to tell the GM about his comments. After all, I did just buy a brand new $41k car from them!! I deserve the same treatment as anyone else! Really ticked me off! They have not been the nicest people to deal with, I'm here in FL also, Jacksonville. I can't say as I recommend them. They only really dealt with me fairly after I told them the DEAL I got over the phone from the lexus Orlando store! I'm going to buy the plan from GA as well. Merry Christmas!

#34 of 45 Re: Rx350Extened warranty [jaxflygirl] by lexusmom19

Dec 10, 2011 (6:33 am)

Replying to: jaxflygirl (Dec 10, 2011 4:55 am)
I am glad that I could help. I am sure that you will be able to comment on your experience with Lexus soon. They have a great customer satisfaction survey team. They will send you something in the mail and even call you. Remember that Lexus is a company that will honor your service agreement anywhere in the US. I currenty own two Lexus vehicles. So I am a loyalty customer. Congrats and enjoy your new car. Happy Holidays!

#35 of 45 Re: Rx350Extened warranty [jaxflygirl] by steve_ HOST

Dec 10, 2011 (7:45 am)

Replying to: jaxflygirl (Dec 10, 2011 4:55 am)
Please take a few minutes to write up a dealer review. And you can mention to the owner that if you get a survey you plan to ding the dealer for the treatment you got from the finance manager. They may offer a sweetener (okay, a bribe) for a better rating. If you don't get a survey, you may want to contact Lexus and let them know about your experience.
 
Enjoy the new ride!

#36 of 45 Re: Rx350Extened warranty [steve_] by jaxflygirl

Dec 10, 2011 (6:07 pm)

Replying to: steve_ (Dec 10, 2011 7:45 am)
Thank you!

#37 of 45 Re: Rx350Extened warranty [lexusmom19] by jaxflygirl

Dec 10, 2011 (6:12 pm)

Replying to: lexusmom19 (Dec 10, 2011 6:33 am)
I purchased the warranty today from the Lexus dealership in Macon GA. VERY nice man, Mr. Hart in finance. Really helpful. I'm very happy with his service! Too bad the lexus dealership in Jax was not so nice! Thank you all for the advice on here, saved me a lot of $$!. Awesome!

#38 of 45 Re: Rx350Extened warranty [jaxflygirl] by ldh313

Dec 28, 2011 (10:24 pm)

Replying to: jaxflygirl (Dec 10, 2011 6:12 pm)
Hello! Could you share the final pricing the GA dealer gave for the warranty options you mentioned earlier? I'm signing papers tomorrow.

#39 of 45 extended warranty by armor

Mar 03, 2013 (9:03 pm)

I just bought a 2013 RX 350 in Southern California. It actually took about a week to come in but I signed everything initially but had to re-sign b/c of a different VIN #. The first time I signed, I had not researched the extended warranty and bought what they were selling b/c it wasn't too bad $2225. Then, I read here about the dealer in Macon, GA, called him, and he quoted me $1710 for the 5 yr/125,000 mile warranty. When I went back to my dealer to pick up the car and re-sign, I told the finance woman I had another price on the warranty. She put on a good face and told me that these warranties are from Lexus who sets the price and that price is actually their 2009 price. They are supposed to raise them X % every year but they didn't. I said no thanks...Then she started printing more papers and talking about how I probably wasn't comparing apples to apples - this warranty was for the platinum, 0 deductible, and was from Lexus - the quote I had was probably specific to one dealer. I didn't play along. Then she said that the best she could do was to take off a few hundred dollars. She didn't say she could take off five hundred, so I said no thanks. I'll get it through the dealer in Macon, GA.
 
I appreciate how informative these forums are. Thank you all.

#40 of 45 Re: extended warranty [armor] by pjirvine

Apr 12, 2013 (9:46 pm)

Replying to: armor (Mar 03, 2013 9:03 pm)
Aren't the first 4 years covered by the manufacturer's warranty? Are you buying a 1 year for $1710?

Messages Page 4 of 5

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