- #4471 of 6098
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Re: Switching to Cadillac from Infiniti. [rayainsw]
by bumpy
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Feb 08, 2008 (7:31 am)
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Replying to: rayainsw (Feb 07, 2008 9:50 am)
I don't think it's unreasonable. I could understand the dealer giving you a Monte Carlo SS if they didn't *have* any Corvettes to loan out, but they should try to give you something reasonably equivalent to what you bring in.
Back when my dad had the E320, the MB dealer usually gave him an Intrepid loaner (the Dodge dealer was on the same lot), which I thought was kind of skeezy of them. There was one time, though, when he had the car in for the third time in two weeks he told them "No, I'll be taking the S-class today." And he did.
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- #4472 of 6098
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Re: Switching to Cadillac from Infiniti. [bumpy]
by sls002
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Feb 08, 2008 (7:46 am)
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Replying to: bumpy (Feb 08, 2008 7:31 am)
Well I think your point of view is extreme. But if the E320 was breaking down repeatedly, I certainly think that expecting "something" drive is not unreasonable. What would be "reasonable" depends on how the dealer (or salesman) values your business. If you have bought several new E-class cars in the past few years, then keeping you happy is probably worth something.
The issue here is how many people can a dealer keep happy at any point in time. How many "loaner" vehicles must a dealer keep in stock. At something like 100 grand per S-class, there really must be a limit.
By making rental vehicles available at a nominal rate, I think my dealer is doing something. The Suburban rental that I got cost Cadillac $20 per day.
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- #4473 of 6098
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Re: Switching to Cadillac from Infiniti. [louiswei]
by cooterbfd
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Feb 08, 2008 (8:25 am)
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Replying to: louiswei (Feb 07, 2008 9:51 am)
Lou, the local MB dealer around here gives you a Corrola for a service loaner. How's that for a slap in the face. At least when my dad brings his Town Car in, they give him an MKZ (I know, not Caddy) My great uncle has his latest DTS for over a year, and they DO give loaner cars (although he has yet to bring it in for unscheduled service ) He is retired, and can afford to wait for the oil changes.
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- #4474 of 6098
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Re: loaner's [sls002]
by cooterbfd
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Feb 08, 2008 (8:29 am)
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Replying to: sls002 (Feb 08, 2008 7:23 am)
Here in RI, the OWNER of the vehicle can be made liable for an accident, even if the car is being borrowed by someone (be careful who you loan your car to here). There was a big hullabaloo over leased cars beacuse of that.
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- #4475 of 6098
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Re: loaner's [sls002]
by louiswei
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Feb 08, 2008 (9:47 am)
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Replying to: sls002 (Feb 08, 2008 7:23 am)
That's why the dealers ask for a prove of insurance and credit card just in case something happens.
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- #4476 of 6098
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Re: Switching to Cadillac from Infiniti. [cooterbfd]
by louiswei
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Feb 08, 2008 (9:51 am)
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Replying to: cooterbfd (Feb 08, 2008 8:25 am)
I think MB dealers are the worst offenders on not supply same brand loaners.
As far as BMW and Lexus go I haven't heard anything yet on the dealers give out loaner cars that are not the same brand.
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- #4477 of 6098
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Re: Switching to Cadillac from Infiniti. [louiswei]
by fintail
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Feb 08, 2008 (9:56 am)
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Replying to: louiswei (Feb 08, 2008 9:51 am)
The MB dealer here has a fleet of W203 C-class for loaners, I think. I know the local Lexus dealer has a fleet of ES, and the Acura dealer uses TSX, as they all have 'loaner' window banners.
Back in the late 90s when my dad impulse-bought a 35K Chrysler T&C and the transmission puked up after 6 months, he got an 85 Celebrity as a loaner. He was not pleased.
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- #4478 of 6098
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Re: Switching to Cadillac from Infiniti. [fintail]
by laurasdada
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Feb 08, 2008 (1:58 pm)
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Replying to: fintail (Feb 08, 2008 9:56 am)
Same here, Evil Wife's Lexus goes in: Lexus (ES, IS or RX) loaner. My Acura TL: Acura (TL, TSX) loaner. I keep asking for the loaner NSX, but everytime the person just before me got it!!! I've never had good timing... 
I appreciated the lighter feel, slightly sharper feel of the TSX, but mor appreciate my TLs power! 
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- #4479 of 6098
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Re: Switching to Cadillac from Infiniti. [cooterbfd]
by sls002
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Feb 09, 2008 (8:43 am)
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Replying to: cooterbfd (Feb 08, 2008 8:25 am)
My dealer has a shuttle service (more than one van) to take people to work while the oil change/lube/etc is done. Then they will pick you up to get the car at the end of the day or whenever. However, an oil change, lube and tire rotation at my dealer takes about an hour (less), so getting a vehicle to drive somewhere and then come back will also take about an hour. Waiting seems like the best option unless you come in early and then get a ride to work.
I will say this: if the dealers loaner policy is important, then this should be part of the deal when buying the new car. You need to have something in writing which will probably mean that the sales department will have to supply the car.
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- #4480 of 6098
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Re: What does "Standard of the World" mean? [circlew]
by lykourinou
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Feb 10, 2008 (9:00 am)
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Replying to: circlew (Feb 08, 2008 5:28 am)
Small world. It has grown since then. The old trophy does not apply. New standards are set every day and IMO, Cadillac is not near the top.
I was thinking the exact same thing, I love the Escalade I just wish that Infiniti builit it.
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