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Can GM make Cadillac the standard of the world Again?

6098 messages,  Last post on Aug 14, 2009 at 4:43 PM

You are in the Automotive News & Views Forum. Your Hosts are steve_ & claires

What is this discussion about? Cadillac Escalade, Cadillac XLR, Cadillac STS, Automotive News


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#2634 of 6098
Re: Great..It is Great ....... [mediapusher] by plekto
Apr 07, 2007 (8:26 am)
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Replying to: mediapusher (Apr 06, 2007 6:38 pm)

I'll tell you what facts apply RockyLee. The horrible experiences I've had with GM cars compared to Toyota cars
 
Dates. Models. I refuse to listen to another sentance of you yelling how bad GM is without coughing up specifics.
 
My guess is that your bad GM cars were all over a decade ago and you're living in the past.
#2636 of 6098
Re: History gives us a clue [gagrice] by Mr_Shiftright HOST
Apr 07, 2007 (9:05 am)
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Replying to: gagrice (Apr 07, 2007 7:15 am)

Good cars don't need long warranties is the best answer I can give. The more someone wants what you have, the less you have to build their confidence.
 
Long warranties are a marketing tool--the worse your car, or the worse your market position, the longer your warranty should be....why would you extend a warranty on a product that performs well? Makes no financial sense.
 
Look who historically pushed the concept of the long warranty----Hyundai, Chrysler and Mitsubishi---- 'nuff said.
#2637 of 6098
Re: Is there a standard in the World [poncho167] by snakeweasel
Apr 07, 2007 (10:15 am)
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Replying to: poncho167 (Apr 07, 2007 7:02 am)

The one question I would have is whats a typical problem for each car. I could better live with 2 problems a Ford might have if its a light that burns out and a knob that falls off over one problem that a Lexus has if its the engine falling out.
#2638 of 6098
Re: History gives us a clue [Mr_Shiftright] by snakeweasel
Apr 07, 2007 (10:17 am)
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Replying to: Mr_Shiftright (Apr 07, 2007 9:05 am)

Good cars don't need long warranties is the best answer I can give.
 
Then the question is if it is such a good car and doesn't need a longer warranty why try to sell extended warranties at the time of sale? I see a longer warranty as a willingness to stand behind a car. people don't stand behind something like that if they know its no good.
#2639 of 6098
Re: History gives us a clue [Mr_Shiftright] by gagrice
Apr 07, 2007 (10:38 am)
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Replying to: Mr_Shiftright (Apr 07, 2007 9:05 am)

The answer I see given to the folks with failed hybrids the most, is. You should have bought the extended warranty. What were you thinking with all the high tech? And those are mostly Toyota hybrids that have VERY expensive replacement parts after the 3yr 36k mile warranty expires. The only things covered under the hybrid warranty is what ever the state requires the automaker to cover. Very little it turns out. The fact that Cadillac and GM have extended the warranty is a sign they are confident in their newer offerings. Same with Hyundai. Not ToyLex and Honda. My Mercedes Sprinter conversion van came with a 7Yr 75k mile standard warranty. Not a $2000 add on as many offer.
#2640 of 6098
Re: History gives us a clue [gagrice] by rockylee
Apr 07, 2007 (10:54 am)
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Replying to: gagrice (Apr 07, 2007 7:15 am)

gagrice, Lexus, SUV's are the cheap in Cali ?
 
Rocky
#2641 of 6098
Re: History gives us a clue [snakeweasel] by rockylee
Apr 07, 2007 (10:57 am)
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Replying to: snakeweasel (Apr 07, 2007 10:17 am)

I agree....It's like buying a electronic device or an appliance. If the company stands behind it that means it must be good.
 
Rocky
#2642 of 6098
Re: Durability [imidazol97] by cooterbfd
Apr 07, 2007 (10:58 am)
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Replying to: imidazol97 (Apr 07, 2007 8:22 am)

Ask mediapusher-it's HIS comment. My guess is it's held in with a kiniffeling pin
#2643 of 6098
Re: History gives us a clue [gagrice] by Mr_Shiftright HOST
Apr 07, 2007 (11:00 am)
Reply

Replying to: gagrice (Apr 07, 2007 10:38 am)

Extended warranties that you buy aren't warranties, right? They are insurance policies, and GREAT profit generators for dealers. You're betting your car screws up, and the warranty company is betting it doesn't screw up beyond the $$$ you paid for the policy. This is why an extended warranty on a Jaguar or Benz costs more---the actuarial tables suggest worse odds for the warranty company than they do for a Honda.
 
I'd buy an extended warranty if I had a Mercedes, too, but I didn't when I bought the Toyota---the odds are against needing it IMO. I'm playing the odds in other words.
 
On the other hand, any company offering genuine factory extended warranties right out the door at no cost to the consumer is like a developer of condos saying: "This used to be a bad neighborhood, but now we're offering 24 hour police protection".
 
GM and Cadillac need to extend the warranty for marketing purposes. It's meant to restore buyer confidence in the product. And it does work!
 
I'm not saying the consumer SHOULDN'T have confidence in a GM product, I'm just saying they don't have it now and they need encouragement.
 
Smart move. I'd do it too if I were CEO of GM, and if the company could afford it. Time will tell. If the product still isn't any good, extended warranties will bust GM. Not the first time this has happened to a company.

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