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Automotive News & Views Can GM make Cadillac the standard of the world Again?
6098 messages, Last post on Aug 14, 2009 at 4:43 PM
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Replying to: snakeweasel (Jan 13, 2007 3:20 pm) The article talks about the "perception" of quality and the buyer's "trust" in the name or product. I guess we would call it brand equity. Obviously the Swiss have built this up while others have let it go. I don't know if you remember when German cameras were considered the best in the world. Same deal. Of course it doesn't help your product to declare war on the world, but....  I think exploring the notion of "quality" is quite interesting.... |
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Replying to: snakeweasel (Jan 13, 2007 2:57 pm) You are correct, the imports do have their own share of glitches here and there, for example, like Toyota's recent recall scandal and new Camry's transmission problem. However, when there are problems like that, they usually fix it real quick and provide excellent service to those whom were effected. Also, the long track record of good quality also contributed to why the consumers are willing to forget them more easily. Was that the case for GM? I don't think so. GM's long track record of putting out inferior products and provide not-so-satisfactory service from late 70s all the way to the 90s speaks for itself. Then it must also send the same message to the imports that don't have a much better interior. If compare class by class I really can't think of any imports that has an inferior interior than its domestic counterparts. One special case could be the last generation G35, which really utilized some cheap materials. However, Infiniti still managed to make it look better than the CTS which might has better quality material for its interior. |
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>Well people immediately forget the problems and mistakes of the imports, so I just heard a radio car mechanic talk about the class action settlement by Toyota about sludge. He seemed to marvel at how they had shrugged it off at first and had that accepted by many. He talked about cleaning many motors of sludge himself. He talked about Toyota having not shared enough information with dealers so the dealers fluffed off the car owners with problems as having caused it themselves!!! If this were to have been GM's Chevrolet division, imagine the noise and stink doing this would have raised in the public and in the media. Instead Toyota does a Firestone (stalling for years hoping the tires will have been thrown out and owners have nothing to show for reimbursement)... Rather than deal in the past, how should problems and recalls be handled in the future? Reliability is easier when you're a foreign company and many models were sold in the homeland before being made available in the States. That way the model you sell here can appear to have better than others reliability.
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Replying to: imidazol97 (Jan 13, 2007 5:11 pm) Can you tell me, or other here, that which models were sold in Japan before they did in the states besides Honda's Fit and Toyota Yaris? Current models please, models back in the 70s do not count.
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Replying to: louiswei (Jan 13, 2007 5:25 pm)
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Replying to: imidazol97 (Jan 13, 2007 5:36 pm) I am a regular on those 2 forums you mentioned, don't recall anyone listed any models...
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Replying to: snakeweasel (Jan 13, 2007 2:57 pm) But that still means the domestic competitor has an inferior interior. To win, you can't be less than or equal to, you must be greater. |
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Replying to: douglasr (Jan 13, 2007 12:58 pm) Isn't the CTS supposed to be in the same category as a 3er? Size doesn't look massively different, price points are quite similar, position in the brand heirarchy is the same. A 5er competitor it aint. |
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Replying to: louiswei (Jan 13, 2007 5:37 pm) Sorry I mentioned it. I knew what to expect from your posts already and haven't been disappointed. Obviously if I hadn't found it in a discussion here, I wouldn't have said I found it in a discussion here. Just skip my posts. This is supposed to be a positive discussion about GM having Cadillac beome stand of the world again.
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Replying to: imidazol97 (Jan 13, 2007 7:07 pm) Sure, then why don't we stop mentioning anything about Toyota, Honda, Lexus, MB and BMW for now and concentrate on Cadillac? Hmm? Agree? I just don't understand how is it going to help GM return Cadillac to the standard of the world by talking about Toyota's problems. 
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