Last post on Oct 31, 2013 at 9:37 AM
You are in the Chevrolet Suburban & Tahoe
What is this discussion about?
Chevrolet Tahoe, Transmission, SUV
#274 of 422 Re: 2000 tahoe
May 17, 2011 (6:02 pm)
I have a 2007 Chevy Suburban LT ( loaded) X2w drive at 86,500 miles, my transmission completely went out no drive gears only reverse. I was still under warranty, my dealer told me that the problem was fixed. the dealer took out the burnt gears and clutch and repair the bad parts in the transmission. A certified manufactured rebuilt was never an option for me. This was done in April 2010. Here on Friday 05/13/2011, the transmission is out again for the second time with 118,000 miles. Now with no warranty coverage the dealer"says we can give you a Certified transmission from the factory for $4,100.00. ( $2984 for the unit and $1,125 is everything else) who has $4,100, to fix something that should been fix correctly the first time. Help...a GM customer service link or contact info would be great.
#275 of 422 Re: 2000 tahoe [mckie1]
May 17, 2011 (7:57 pm)
I'm going to get a tranny from monster transmission shipped to a trans shop for 2000 and 450 to get installed. No more GM crap
#276 of 422 Re: 2000 tahoe [mckie1]
May 18, 2011 (7:41 am)
I would like to set up a case with GM Customer Assistance. In order to start the process I will need your complete contact information (including full name, mailing address and phone number), VIN, current mileage, involved dealership and a brief description of the problem you are experiencing sent to me in an email.
Caron, GM Customer Service
#277 of 422 Re: 2000 tahoe [gmcustsvc]
May 18, 2011 (10:13 am)
Okay, I sent the email of the requested information. Thank you for your time. If you did not receive the info, please advise.
#279 of 422 Re: Tahoe Transmission [richleja]
May 18, 2011 (12:47 pm)
See my last post for the phone number of the GM Executive Escalation Department. But be prepared for "It's too old". They will want to know if you own any other GM products and if you are in the market for a new vehicle. It appears that those 2 questions help make the decision.
#280 of 422 2000 Tahoe 74K miles - UPDATE FINAL
May 19, 2011 (4:33 am)
I heard back from GM Executive Escalations Department. The Final Answer is NO - they won't help. Not just NO, but Hell No! Reason - the vehicle is TOO OLD. They offered me a vehicle loyalty certificate if I was in the market for a new vehicle - what a joke! NO WAY I WOULD EVER BUY A GM PRODUCT AGAIN.
I have the phone number of the Executive Escalation Office if anyone would like to call about their vehicle.
I really would love to hear from people who have had transmission problems with their Tahoes, Suburbans, and Yukons. I honestly think that they have a problem that GM won't admit to. Perhaps a class action suit!!!! And to think that the American tax payers bailed them out... should have let them go out of business.
#281 of 422 Re: 2000 Tahoe 74K miles - UPDATE FINAL [marka09]
May 19, 2011 (5:52 pm)
Bro I got 80K on my '04 tahoe, on its 4th thats right 4th transmission. GM don't give a hoot. Hi my name is christina send me your info and i'll look into for you then is carmon then it bob frank joe jim this is all a way to blow smoke up our butts. They don't care I bought a toyota best thing I ever did. And your 100% right we should have let them go out of business 20 billion for what so they can screw the same people that fed them. GM just sucks thats all there is to it. And a loyalty certificate thats the biggest joke what did they give you 1k off an a $60k car ooooooooooooooo. a class action law suit you bet.
#282 of 422 Re: 2007 Suburban [gmcustsvc]
May 25, 2011 (7:11 am)
Good Morning Caron,
I appreciate you setting up a case # and everything, but i have know information about my case. What I do have is a dealership wanting their $4,100.00 and storage fee for a vehicle that is ready for pick up after your group left message. A 10 day repair took 3 days to complete and monies are due. Help what to do i am waiting for a response on my case and I really need my suburban back (only family car). Help
#283 of 422 Re: 2000 Tahoe 74K miles - UPDATE FINAL [marka09]
Jun 02, 2011 (12:04 pm)
Add me to the list of unsatisified customers of GM's Tahoe's. My 2004 Tahoe transmission recently did the same everyone else has been describing and GM will do nothing about it. If you're really serious about a class action suit, count me in.