Last post on Nov 21, 2010 at 10:19 AM
You are in the Hyundai Tucson
What is this discussion about?
Hyundai Sonata, Hyundai Elantra, Hyundai XG350, Hyundai Tiburon, Hyundai Santa Fe, Hyundai Azera, Hyundai Accent, Hyundai Tucson, Hyundai Entourage, Sedan
#34 of 93 Re: Unreasonable Expectations [floridabob1]
Dec 11, 2006 (8:37 am)
I believe you have unreasonable expectations to think Hyundai should offer non-US parts in the US.
Toyota does not offer HiLux parts at the local dealer, nor do they offer European Corolla parts.
Honda does not offer non-US parts.
Nissan does not offer non-US parts.
It is a bit ridiculous to expect a manufacturer to offer parts for vehicles not sold in that market.
Regarding the unavailability of updated parts catalog, it is not unusual for a delay between the start of a new model year and or the introduction of a new model and the updating of systems and materials for parts. This in not unique to Hyundai.
It does not prevent a mechanic or dealer from obtaining parts. I believe nearly all dealers have telephones and computers systems that allow them to contact manufacturer technical support and parts centers.
#35 of 93 Re: Unreasonable Expectations [moparbad]
Dec 11, 2006 (9:59 am)
AS far as your first point, I know for fact that Honda offers a toll free phone number to Honda Europe and Honda Japan, each of which will supply you with information about non US models. I have no knowledge about the others that you reference.
With regard to your second position, it is my belief that almost 3 months after the introduction and sales of a new year model, EVERY service department in the country should have all available technical information about the models.
I agree that if the service department tries hard enough, that they might eventually find the needed information. They may, or may not be willing to make the effort.
The company should make this information available to ALL dealers the day the first car is delivered to a customer.
That car was engineered and built way before that delivery date.
Apparently, your expectations are lower than mine.
#36 of 93 Re: Unreasonable Expectations [floridabob1]
Dec 12, 2006 (8:53 am)
One thing to remember is that the Azera was an 06 introduction, and the 07 is virtually identical, except for some minor details (I think the radio is one area where there may be differences with respect to XM availability). Yeah, they should have that information, but no one is going to be stranded or without a car for lack of a radio.
#37 of 93 Re: Unreasonable Expectations [doohickie]
Dec 12, 2006 (5:39 pm)
Until they receive a computer update, the dealers parts department will not know if the part numbers are the same for 06 and 07.
A perfect example is a 94 Q45 that I had. I needed a water pump replacement. That year and model used 3 different water pumps. All looked similar, but were not interchangeable.
After building the 07 for many months, they should even know the radio information.
I guess that if you keep your expectations low enough, you will never be disappointed
Dec 22, 2006 (2:58 am)
I went to the Obrien hyundai Dealership in Ft Myers, FL, they said they could only program a maximum of 2 key fobs to my 2007 van. I'm pretty sure that I read on the HMAservice website that 4 can be programmed to each car. Anybody know what can be done? I already spoke to HMA customer service, they are clueless and an embarassment to the company, he said check with the dealer, what does he think i just did? Anyway, can anybody provide me a link to info on programming a 2007 Entourage. PS I love this van. Thanks Bill
#39 of 93 Re: key Fob programming [capecoralbill]
Dec 22, 2006 (3:25 am)
It might be a good idea to ask that question in the general Entourage discussion as well.
#40 of 93 Re: key Fob programming [capecoralbill]
Dec 22, 2006 (5:35 am)
You may want to try posting this question on the
alt.autos.hyundai newsgroup as well, and direct the question to "hyundaitech". He's been a Hyundai technician for a number of years and is extremely knowledgeable and helpful. And his answers are always right on. Just a thought.
#41 of 93 Re: Unreasonable Expectations [floridabob1]
Dec 22, 2006 (8:02 am)
Conversely,if your expectations are high enough you will never be satisfied.
My 2 cents on non-U.S. models and parts availability for them. U.S. spec cars typically have standards for emissions..safety..lighting etc. etc. that may be significantly different than those used in other markets. Therefore if you somehow import that "widget" from a middle eastern spec. car and install it on yours THEN either have an accident or experience driveability problems or some other type of failure who are you going to complain to??? Why Hyundai of course. So, from a liability standpoint at the very least they (Hyundai) understandably don't want to get caught up in that mess..
#43 of 93 Stereo/CD Fixable or just replace?
Mar 23, 2007 (6:51 am)
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We have a 2006 Santa Fe. Monsoon stereo system. Problem is my 4 year old daughter used the CD player as a piggy bank. Yes, my bad. I am sure this will not be "covered by the warranty. Not that i want to ever go to the dealerships repair shop ever again. Yes there is a huge gripe there!
Anyway. Is there a way to get the CD/radio unit out of the dash and then remove the change from the component? Or should I just go and buy a new unit and install it? I cant use the cd player at all. It plays a few songs then basically grooves the disk to non readability.
BTW - she has also now used the steering wheel as a bank. Got coins in to the wheel where the air bag is.
TIA- although I think I already know the answer