Last post on Aug 23, 2013 at 5:38 AM
You are in the Toyota Highlander
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Toyota Highlander, Tires, SUV
#664 of 793 2005 Highlander SE Tires - Second Set
Mar 13, 2011 (1:18 pm)
Yesterday I took my car to the Toyota dealer for regular service. They told me that I needed 4 new tires. Two years ago they replaced the original tires after 50K miles and 4 years . Now two years and about 28K miles later they need replacing. They showed me the front two tires that has some some bald tread. Because all 4 tires are affected, it is not an alignment issue. I've been bringing my car regularly for service which includes tire inspection and rotating. Not once were the tires brought to my attention. They're recommending the top Yokohama tires and will give me one free with the purchase of 3. Not knowing alot about tires, I'm wondering if the replacements they put on two years ago were old. Very disappointed here.
#665 of 793 Re: 2005 Highlander SE Tires - Second Set [crvdc]
Mar 13, 2011 (1:39 pm)
Your comment on the alignment issue may not be as straightforward as it seems. The Highlander requires a four wheel wheel alignment on an infrequent basis to maximise tyre life.
I had a bad experience with the original Toyo tyres and switched to Yokohamas after 45,000km (abour 28,000 miles) the Yokohmas gave 90,000 km of god service and wore evenly with regular alignment. MY tyre shoip suggets a check every 10,000km but this seems excessive so I have them done at about 20,000 to 30,000km (say 12,000-20,000 miles). The cost of alignment is small compared to the saving in tyre replacment costs and handling is much improved.
As to the Yokohamas, I'd say that they are definitely worthwhile. Very good handling, braking and wear performance.
#666 of 793 Re: Need advice on worn out Toyota Highlander 2009 TIRES AT 22,000 Miles [georgeb10]
Mar 16, 2011 (1:04 pm)
I also had excessive wear on my stock highlander hybrid 245/55/19 tires. They needed replacement at 13,700 miles. I brought my Highlander
every 3000 miles for oil changes/ tire rotations and do not race teenagers. There are no skid marks down my driveway!
I discussed with with the manager at my toyota service and they agreed to replace my tires for free with the Toyo HT tires as Toyota (the company,not the dealer) agreed to cover the cost. I had to pay $80 for the installation and $60 for the alignment.
I think you can get more satisfaction from your dealership than Toyo, assuming you have a good relationship with your service center.
I sense this is a common problem and perhaps Toyota is stepping up to the plate on this issue- they need some good PR!
#667 of 793 Tires 08 Highlander Sport?
Mar 20, 2011 (5:35 pm)
My tires are worn on the 08 highlander i bought used 2 years ago. Just moved to FL from Baltimore - Are the Goodyear Fuel max's the best tire to go with? The toyo and bridgestone do not offer a warranty but it appears as the Good year does.
Thanks for all your help
#668 of 793 Re: Goodyear 19"Fuel Max [darnyankee]
Mar 20, 2011 (5:40 pm)
are you still happy with the Fuel Max's?
#669 of 793 Re: Tires 08 Highlander Sport? [pkassolis]
Mar 21, 2011 (5:52 am)
From what I have read, the Bridgestones are almost as bad as the TOYO. Mine were shot at 21,000 miles on Highlander 08 - LTD.
At present time, I have TOYO - H/T tires as replacement because at the time, this is only brand having OEM size for my vehicle. Now, there are other brands available as you can see in this thread. I've always have had good luck with Goodyear for quiet ride, lasting ok as long as you are faithful and rotate them for good wearing ability, and offer ok rolling resistance for fuel economy.
I've read good reviews on Hankook Ventus and others but do not have any advice because I have never had a set. Poster from Chicago area indicated they are doing ok on his vehicle in Chicago traffic and the snow. SNOW -- something you do not need to worry about any longer, you lucky devil.
Goodyear Assurance tires are the style I've had on regular cars and if this model is anything like those for passenger cars, you will be happy. Quiet ride without the truck tire "humm" and wore really good on my car. Although, they were a bit on the expensive side, they were good performing tires all around. If you plan to "keep" the vehicle awhile, would be another deciding factor on how much to "spend" on a set of quality tires.
#670 of 793 Re: Goodyear 19"Fuel Max [pkassolis]
Mar 21, 2011 (5:53 am)
Have about 2000 miles on tires.Quiet,handle well.MPG did not increase but
I did not buy for that.Like 65000 mile warranty and an American company.Will check MPG on our next trip ,current MPG is local suburban driving.Would buy again.
#671 of 793 Re: Need advice on worn out Toyota Highlander 2009 TIRES AT 22,000 Miles [anneoakley]
Mar 21, 2011 (8:59 am)
I recently put 4 new Mastercraft Touring tires on my 2005 Highlander. They come with a 80,000 warranty. The shop said that the Goodyear Integrity (what a name!) tires that the dealer put on 2 years ago were not good tires and definitely not as good as the ones I now have.
#672 of 793 Toyota/Toyo Tires
Mar 22, 2011 (7:51 am)
Here’s my May 2009 customer experience by phone with Brandy at Toyota Customer Experience, and then with Debbie at Toyo Tire, both a couple of seasoned pros in explaining how to jump in the lake -- quite the customer experience.
Toyota’s Brandy deftly explained that her company has no responsibility for prematurely worn original-equipment Toyo tires (replaced at 17,000 miles). She was, however, very helpful in providing Toyo’s telephone number, a deft deflection by someone who’s done that before (hard to hide from Google) -- practice makes perfect.
Debbie at Toyo Tire answered the phone. Applying her company’s corporate policy, deft Debbie was able to explain that since the tires have been replaced, and therefore being unable to gauge the tread wear, Toyo would be unable to provide any assistance. She assured me that the dealer's measurements and recommendation of tire replacement would not, of course, be acceptable. Actually a moot point, as Debbie deftly explained, since the tires were “made to Toyota’s specs,” not Toyo’s, and are therefore Toyota’s responsibility.
Did I mention that I called Toyota?
So there you have it, a couple of skilled reps of two major Japanese companies explaining how to take a hike.
C_emptor ('07 Highlander)
#673 of 793 Re: Toyota/Toyo Tires [c_emptor]
Mar 22, 2011 (5:36 pm)
Toyo makes the tire, not Toyota, so Brandy was correct in advising you that Toyota would not bear any responsibility for prematurely-worn tires and referring you to the tires' manufacturer.
Debbie at Toyo probably could have helped had you not already replaced the tires before calling her company. I can understand why they would prefer to analyze the tires in question rather than rely on a third party.
Do I think both of these responses suck? You bet, but I can understand why they are so.