Last post on Aug 23, 2013 at 5:38 AM
You are in the Toyota Highlander
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Toyota Highlander, Tires, SUV
#550 of 793 Re: 2008 Toyota Highlander Sport TOYO 19" tires [jer_wag]
Mar 04, 2010 (1:47 pm)
Understand your frustration. I am in same boat. Maybe not quite as bad, but close.
My experience is:
If you switch to different tire size either rims or tire size, I have been told by Toyota dealership and mechanics that Toyota will void warranty if/when you experience any front end, transmission, or AWD issues. The likelihood of this happening might be "rare", but if it ever did and dealership noticed non-OEM tire size, you are OUT of LUCK for warranty repairs.
Next is computer recalculation: Might not seem like a big deal, but I also have been told the transmission is computer controlled and many other issues. In short, be prepared for weird shifting, poor gas mileage, and potential other issues if you go to 17 inch rims.
My tires (Toyo A20) lasted about 25k with frequent rotations and air pressure monitoring. I did replace them with another set of A20 because the HT were not available "anywhere" in early November 2009. Now for interesting part...
Very unhappy with A20 tires with 5,000 miles on them. Called TOYO about this issue and they told my tire shop to call them directly once I got to tire store where purchased. Tire manager discussed issue with TOYO and they offered to replace my tires with HT tires shipping from California. I too, experienced very terrible traction, poor snow conditions in Michigan with AWD, overall safety issues with spin out, etc. I will be paying for dismouting of tires and remounting of new HT tires on 03/06/2010 of original size.
Also call and send letter to the National Highway Safety council as noted in this thread about the TOYO tires. Interesting item: TOYO is almost the same as TOYOTA.... go figure.
IF you call TOYO, be patient but firm and tell them you are elevating the issue to Washington DC, just like the many other TOYOTA issues at present time. This is what I did and got some partial relief.. I hope.
Good luck in your tire search.
#551 of 793 Re: suitable non snow tires, any thoughts? [stripeman]
Mar 04, 2010 (1:49 pm)
Bad overall even on wet pavement. I imagine you do get some rain... Luck you ! No snow to contend with, but the A20 tires do not perform well on wet road either.
#552 of 793 Re: Toyota Service Bulletin - 18 Wheels [tventre]
Mar 11, 2010 (10:54 am)
I didn't initially understand what you're saying, as my fiancee has the exact same car (2008 Highlander Sport) and just wanted to be sure which tires you're talking about that were original.
on hers, they've only lasted about 26k and then started to wear unevenly to boot, so I also had the car aligned after only that many miles which also seems strange. we previously had her tires rotated and I think they were also rebalanced at one point.
so are you saying the "Open Country" (A20) were terrible and only lasted 14k? so I should check out the "HT" instead? not impressed with what I've read about the Bridgestones, most people seem to hate them especially in snow (which we drive through for a few months out of the year).
#553 of 793 followup with Toyo on our '08 Highlander Sport
Mar 11, 2010 (12:52 pm)
called Toyo today. in addition to the premature wear, lower grip than previous under wet / snowy conditions, etc, seems like our uneven wear that the non-Toyo dealer pointed out is due more to the faulty tires than bad alignment or anything else.
had the car in for the 15,000 mi dealer service (18k) which was 8k ago, and they never mentioned one thing about premature tire wear or bad alignment. also, the car never pulls or exhibits other signs of possible alignment.
have an appointment to take the car to Toyo dealer in the next two days from now for inspection per their recommendation. car won't be driven much until then, we just have other committments to deal with. the woman already conceded to me that there could be something wrong with the tires and if so, they would offer some concession ($) on replacing them, without even much goading. I will definitely insist on the HT, and that they don't just replace them with another set of junky A20 or some other tire (unlikely, being that the only other is Bridgestone).
#554 of 793 Re: followup with Toyo on our '08 Highlander Sport [bri719]
Mar 13, 2010 (8:47 am)
The OEM Toyo's on my 08 HL Limited were toast at 20k, replaced them with Nokian WRG2 255/55-19, I believe they are quieter and track better. Much, much better handling in the snowy, slushy weather we have been having. Cost about 1,100 all in including taxes and front end alignment.
I was a bit worried about switching sizes but so far I am very happy and glad I made the switch.
#555 of 793 Re: followup with Toyo on our '08 Highlander Sport [bri719]
Mar 14, 2010 (4:04 pm)
Watch here for followup post. I have negotiated deal with Toyo for discount on replacement HT 19" tires. Am waiting for tires to arrive at tire store to make sure it really happens the way it is supposed to. Have your TOYO DEALER call 800-442-8696 and ask for Debbie or Candice (6:30 - 5:00 PST). You can get HT's even though they are in short supply if you go this route.
#556 of 793 Re: followup with Toyo on our '08 Highlander Sport [topdawg]
Mar 15, 2010 (6:10 am)
To add to this message -- I agree and did the same process. I called TOYO and spoke with Candice. She in turn advised me to have my tire store call her directly and she provided a PO number and instructions for tire store to obtain tires (TOYO - HT). Tire store had them shipped in from California destined for Michigan. Got them installed last Friday and all is ok. Only thing I had to pay for was dismount and remount of new TOYO ---HT tires. So far,all is good and even have seen a modest improvement in MPG and quiet ride on vehicle. Hope these tires will last much longer with proper rotation and pressure checks...
Good luck !
#557 of 793 Re: followup with Toyo on our '08 Highlander Sport [damifinomike]
Mar 15, 2010 (3:37 pm)
Hankook will have 245/55/19 tires in 2 months. Discount tire found this out for me. I think they are Ventus AS and they are on the Hankook site.
#558 of 793 Re: followup with Toyo on our '08 Highlander Sport [damifinomike]
Mar 15, 2010 (5:34 pm)
Wow.....both my Highlanders (2005 and my new 2010) came with Bridgestone Duelers. I've had no problems. I'm sirry about your Toyo problems and glad I have Bridgestones!
#559 of 793 Toyo will help pay for replacements for A20s
Mar 16, 2010 (5:02 pm)
THERE IS HELP FOR YOU if you have early wearing Toyo A20 tires. Contact Toyo Tire at 800-442-8696 and ask for Debbie or Candice (6:30 - 5:00 PST). Toyo is offering a discount on a replacement set of Open Country HT tires in the 245/55R19 size based upon the mileage and remaining tread of the A20s. Toyo is using a 40,000 mile standard life as the basis for the A20 proration. With 23,000 miles and 4/32 tread left on my A20s, I got 30% off a set of HTs that retail for $200 apiece (typical price) so my price is about $140 per tire including lifetime rotate and balance. The HTs have a 60,000 mile tread wear warranty.
Because the HT 245/55R19 tire is in short supply, tire dealers will tell you it is not available. If you work through Toyo, not only will you get a discount, but they will "grease" the system to get tires for you (in about two weeks). You will need to visit a Toyo dealer in your area so he can measure the tread and call the 800 number for the discount authorization. (Toyo can help you locate a dealer - they are genuinely helpful).
I just got my new set of tires and they seem to be just fine for the first 25 miles. For what it is worth, the tire dealer I where got my tires said he had driven on a set of HTs and that they were good tires.
The A20 tires on new vehicles have been reformulated to wear longer. Do NOT expect your Toyota dealer to tell you about the Toyo discount program - the two in my area said nothing. Cut and paste this message and spread it around the internet to help others with this problem.