Last post on Aug 23, 2013 at 5:38 AM
You are in the Toyota Highlander
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Toyota Highlander, Tires, SUV
#423 of 793 Re: Toyo Tires [as48]
Nov 09, 2009 (12:38 pm)
I have a 2008 Highlander Sport with 13,770 miles P245/55R19 A20 tires) . I went to the Toyota dealer and they were very aware of the tire issue. They would offer me 10% discount on Bridgestone. I contacted Toyo customer service at 1-800-442-8696 (Calif location) and they gave me 2 tire shops to bring my car for inspection. The conclusion is that all 4 tires have premature wear. Toyo will reimburse 50% of the cost for new tires. I also went with the Toyo H/T tires vs the Bridgestone since the Toyo H/T tires have a 64K warranty. I think the Bridgestone only had 40K. Toyo is very much aware of the issue with the A20 tires. It was actually a pleasure to deal with Toyo - which was quite a surprise.
#424 of 793 Re: It just got worse [bob259]
Nov 11, 2009 (6:43 am)
Well, I bit the bullet. I bought new wheels and tires.
I have been looking at the Highlander all summer. The sales people say they are not aware of tire issues on the Highlander. I printed info from Edmunds and Consumer Reports, and included forum posts, and gave it to a salesman. I also sent emails to dealers in the area and to Toyota Corp. regarding their poor selection of wheel size and tires.
So I bought a 2010 Highlander Sport last week knowing that I would be adding to the cost by replacing tires and wheels.
Went to Discount Tire last night and purchased 4 wheels 8x18" and 4 Michelin LTX-MS 245/60R18 tires. I have had this tire on 3 different vehicles including the previous vehicle, a 2001 Highlander Limited. This tire has the same circumference as the 245/55R19 Toyo's. The Michelin's are great tires, and should easily last 60k miles. Ride and handing are fine, there is a bit more road noise, as would be expected.
A guy at Discount Tire said another Highlander owner was in last week doing the same wheel/tire replacement.
#425 of 793 Re: It just got worse [gopcs]
Nov 11, 2009 (8:35 am)
I'm sorry for being a skeptic----but I think it's absolutely NOT TRUE that the Toyota people don't know about the Highlander tire issue, I think it's just good politics to pretend when asked that you know of no litigation/complaints, etc. I "played dumb" and asked the Toyota dealer I bought my 2008 Highlander Hybrid about any "tire concerns" on this car and he said he hadn't really heard about that issue....and then I responded that I knew of a Highlander owner who had serious tire problems who came to them and told them she was going to work on developing a "class action suit" as she knew of many other Highlander owners who had serious tire problems including one who had an accident attributed to worn tires. He sort of turned white and said, "oh, you mean that tire problem". It's just B.S. that they don't know---they know the same as most producers who have a bad product that they have to represent and they're only going to respond to serious inquiries---and not volunteer they know anything other than that. So, good luck with your tire/rim change; sounds pretty ridiculous of having to go out and by new tires/rims for a brand new car. Wonder why you didn't consider first trying the Toyo HT's that everyone on this site seems to feel is the best solution at a reasonable price.....with the expectation that some other manufacturer other than Toyo will eventually produce a reliable tire for this vehicle/rim size?
#426 of 793 Re: It just got worse [steve1979]
Nov 11, 2009 (1:11 pm)
I don't know about Toyota response above mentioned "classic action suit".
It may be concerned with that or not, Toyo Tire contact me yesterday. I contacted and complained about the premature ware out tire but they just play the game with me by sending me out to no Toyo Dealer. When I got to the tire shop or garage which was the agent gave me to go and check my tire and I ended up to hear that they are not Toyo Dealer and no responsible for that.
Then I reported to BBB but nothing happen again. I finally give up and change my tires to Duler.
Now they contact me and they want my invoice of new tire and after they got that receipt they will reinvest 38% of the cost.
Why this one pop up after 6 months of complaint? Any idea? Anyway I'm a little bit happy with reinvestment.
#427 of 793 Seems like they're available now
Nov 11, 2009 (4:55 pm)
For what it's worth, I ordered a set of H/Ts earlier this week and they are on the way.
Has anyone else ordered them lately to confirm that the national backorder situation has ended?
#428 of 793 Re: Seems like they're available now [400e]
Nov 11, 2009 (8:44 pm)
yes I rceived the H/T tires last Friday and they seems to be fine.
#429 of 793 Re: Tire Pressure sensors/indicator [doubles3]
Nov 11, 2009 (8:55 pm)
In my Camry, the tire sensor lighted up, but when I checked the tire presure, all 4 tires were at the required presure. The guy at the Toyota service told me that upon the cold weather, the air presure reduced during the night and causes the sensor to show low presure. He suggested to raise the presure by a couple of lbs from 32 to 34, and this will prevent the problem.
#430 of 793 New Toyo HT's
Nov 12, 2009 (5:55 am)
I posted a few weeks ago about installing my new Toyo HT's. I have taken two trips since having the new HT tires, and I want to tell you that they are much, much, more quiet than the A20's , and the ride is very smooth.
I am very pleased with the difference in the ride, as I was concerned it might make the ride rougher.
Since I have read many post with people complaining about the ride and noise with the Bridgestones, I am glad I made the decision to go with Toyo HT's.
The HT has a great warranty, so I would recommend that you stay with the Toyo tires until more choices are out there.
To those who ask if I would buy another Highlander due to the tire situation, the answer is YES. I have had many Toyotas, and the Highlander is the best I have had, and I love driving it. To make sure of warranty issues, that was also a reason for not switching tire sizes.
#431 of 793 Re: It just got worse [ebroaded]
Nov 12, 2009 (5:59 am)
YES, as I posted about my new HT's, yes, I would buy another Highlander. I have had many Toyota's, and I love the Highlander. Mine is an 08 Limited. since having the HT tires installed, the ride is actually more quiet and smooth. I recently took two trips with the new tires, and it was awesome ! Now, I am ready for whatever winter brings, and feel very comfortable with these tires. They also have a great warranty.
Hope this helps.....
#432 of 793 Re: Tire Pressure sensors/indicator [as48]
Nov 12, 2009 (7:45 am)
I'm not sure of the Camry but I had a Sequoia and I have a Highlander - check the spare. My tire sensor came on and in each case it was the spare. All 4 tires were on or close to the recommended pressure but the spare was low. Once I filled the spare, the light went off.