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Toyota Highlander Tires and Wheels

448 messages,  Last post on Nov 25, 2009 at 5:07 AM

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What is this discussion about? Toyota Highlander, Tires, SUV


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#417 of 448
Re: Toyo Tires [gary222] by doubles3
Nov 05, 2009 (7:03 am)
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Replying to: gary222 (Nov 04, 2009 3:51 pm)

Well, I called Toyo and they told me to take a hike.
 
I got the H/T delivered for littel over $700, including shipping from treaddepot.com
 
After busting one tire, treaddepot is sending me a new one. Obviously, I am paying for it.
 
Also, I noticed that Toyo seems to be way more prone to flat tires. I have 2008 HL and I ended up with 3 flat tires under 3 years (on A20) + one on H/T last week. I have not had a flat tire on the car which H/L replaced. My other car which is 9 years old, I only recall one flat.
 
Anyone else is seeing it ?
#418 of 448
Toyo Tires again...... by steve1979
Nov 05, 2009 (10:11 am)
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Folks:
 
Clearly, there is a LOT of variation as to what type of "discount" is being offered by Toyo. We just called them today based on some of the recent posts and were treated very pleasantly on the phone by someone named "Candice". She directed me to a local dealer in small town Minnesota (wasn't aware we even had anyone selling Toyo) and said they'd measure the tread wear against the mileage on the car....and then to have that representative call her back and that reading would determine any discount they offered. The Toyo phone rep made the point that there ISN'T ANY WARRANTY on these tires and thus wanted to make it clear that Toyo doesn't have any obligation---but might well offer some "discount" towards new Toyo's. Call me pessimistic, but do they offer a discount against "suggested retail" so that even if you think you're getting a deal it might be a wash versus just trying to buy the tires via an online discounter and skip the hassle with going thru Toyo entirely? Can anyone who has gotten a discount (and I've now seen posts referencing 25%, 40% and even 50%) tell me whether that discount is against some inflated (no pun intended) retail price so that in the end it's pretty much of a wash?
 
"Deflated in Minnesota"
 
P.S. The woman (Candice) did say that "they've had a LOT of these complaints on this tire and she said she didn't know WHY they were installing this particular tire---as it was really only a 20,000-30,000 tire at best. That's the first time I've ever heard of an actual Toyo rep openly questioning Toyota's decision to use this tire on Highlanders.
#419 of 448
Re: Toyo Tires again...... [steve1979] by steveayz
Nov 05, 2009 (11:32 am)
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Replying to: steve1979 (Nov 05, 2009 10:11 am)

Toyota is trying to save few $$$ using cheap tires, cheap plastics for interior and so forth, calling this cost reduction. The only problem here that this is their cost reduction at our expense.
#420 of 448
Re: Toyo Tires again...... [steve1979] by gary222
Nov 05, 2009 (4:46 pm)
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Replying to: steve1979 (Nov 05, 2009 10:11 am)

Steve, the 25% discount offer from Toyo was off retail. I was told by the retailer that the retail price was $289.00 ea. Obviously they were cheaper on line than using their discount. If they offer you a discount, be sure not to mention it to the retailer until you find out what the retail price is. Good luck.
#421 of 448
Tire Pressure sensors/indicator by doubles3
Nov 06, 2009 (2:29 pm)
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Does someone have better understanding how the tire pressure sensor and indicator of low tire pressure work ?
 
So I got flat last week. The indicator comes up for tire pressure, I pull over to the nearest gas station, tire not repairable, so the spare is installed. For 3-4 days I am driving with inflated but defective tire in the spare location. The INDICATOR is NOT on. I am assuming that this is because the tire is inflated but the leak is really slow. Finally 4 days later, the indicator is ON. I am assuming that the damaged tire finally deflated enough so this is why INDICATOR came up as the other 4 tires look OK.
 
Now, I get back, remove the spare and start looking for a new tire. The indicator is ON, I guess becuase spare is missing. My guess is that the computer counts the number of signals ? Sometimes, after I start the car the indicator is ON . Other times, after starting the car it blinks for a while and then it stays ON. Don't understand why.
#422 of 448
Re: Toyo Tires [doubles3] by as48
Nov 08, 2009 (7:32 pm)
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Replying to: doubles3 (Nov 05, 2009 7:03 am)

I did not have any issues with the TOYO A20 tires on my 08 Highlander sport. But at 38K, they were due for replacement. I did not want to pay $280 per A20 replacement, therefore, I 4 TOYO H/T tires that are the same size as the original A20 tires from Treadepot.com for ~700 including delivery to my TOYOTA dealer which install them on my car. I drove them on the highway and local roads and they seems to be fine tires; no road noise or unsafe feeling. I assume that they will behave equal or better than the A20 in winter driving.
#423 of 448
Re: Toyo Tires [as48] by tventre
Nov 09, 2009 (12:38 pm)
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Replying to: as48 (Nov 08, 2009 7:32 pm)

I have a 2008 Highlander Sport with 13,770 miles P245/55R19 A20 tires) . I went to the Toyota dealer and they were very aware of the tire issue. They would offer me 10% discount on Bridgestone. I contacted Toyo customer service at 1-800-442-8696 (Calif location) and they gave me 2 tire shops to bring my car for inspection. The conclusion is that all 4 tires have premature wear. Toyo will reimburse 50% of the cost for new tires. I also went with the Toyo H/T tires vs the Bridgestone since the Toyo H/T tires have a 64K warranty. I think the Bridgestone only had 40K. Toyo is very much aware of the issue with the A20 tires. It was actually a pleasure to deal with Toyo - which was quite a surprise.
#424 of 448
Re: It just got worse [bob259] by gopcs
Nov 11, 2009 (6:43 am)
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Replying to: bob259 (Nov 01, 2009 5:51 pm)

Well, I bit the bullet. I bought new wheels and tires.
 
I have been looking at the Highlander all summer. The sales people say they are not aware of tire issues on the Highlander. I printed info from Edmunds and Consumer Reports, and included forum posts, and gave it to a salesman. I also sent emails to dealers in the area and to Toyota Corp. regarding their poor selection of wheel size and tires.
 
So I bought a 2010 Highlander Sport last week knowing that I would be adding to the cost by replacing tires and wheels.
 
Went to Discount Tire last night and purchased 4 wheels 8x18" and 4 Michelin LTX-MS 245/60R18 tires. I have had this tire on 3 different vehicles including the previous vehicle, a 2001 Highlander Limited. This tire has the same circumference as the 245/55R19 Toyo's. The Michelin's are great tires, and should easily last 60k miles. Ride and handing are fine, there is a bit more road noise, as would be expected.
 
A guy at Discount Tire said another Highlander owner was in last week doing the same wheel/tire replacement.
#425 of 448
Re: It just got worse [gopcs] by steve1979
Nov 11, 2009 (8:35 am)
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Replying to: gopcs (Nov 11, 2009 6:43 am)

I'm sorry for being a skeptic----but I think it's absolutely NOT TRUE that the Toyota people don't know about the Highlander tire issue, I think it's just good politics to pretend when asked that you know of no litigation/complaints, etc. I "played dumb" and asked the Toyota dealer I bought my 2008 Highlander Hybrid about any "tire concerns" on this car and he said he hadn't really heard about that issue....and then I responded that I knew of a Highlander owner who had serious tire problems who came to them and told them she was going to work on developing a "class action suit" as she knew of many other Highlander owners who had serious tire problems including one who had an accident attributed to worn tires. He sort of turned white and said, "oh, you mean that tire problem". It's just B.S. that they don't know---they know the same as most producers who have a bad product that they have to represent and they're only going to respond to serious inquiries---and not volunteer they know anything other than that. So, good luck with your tire/rim change; sounds pretty ridiculous of having to go out and by new tires/rims for a brand new car. Wonder why you didn't consider first trying the Toyo HT's that everyone on this site seems to feel is the best solution at a reasonable price.....with the expectation that some other manufacturer other than Toyo will eventually produce a reliable tire for this vehicle/rim size?
#426 of 448
Re: It just got worse [steve1979] by hlander
Nov 11, 2009 (1:11 pm)
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Replying to: steve1979 (Nov 11, 2009 8:35 am)

I don't know about Toyota response above mentioned "classic action suit".
It may be concerned with that or not, Toyo Tire contact me yesterday. I contacted and complained about the premature ware out tire but they just play the game with me by sending me out to no Toyo Dealer. When I got to the tire shop or garage which was the agent gave me to go and check my tire and I ended up to hear that they are not Toyo Dealer and no responsible for that.
 
Then I reported to BBB but nothing happen again. I finally give up and change my tires to Duler.
 
Now they contact me and they want my invoice of new tire and after they got that receipt they will reinvest 38% of the cost.
 
Why this one pop up after 6 months of complaint? Any idea? Anyway I'm a little bit happy with reinvestment.

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