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Toyota Highlander Tires and Wheels

450 messages,  Last post on Dec 01, 2009 at 4:03 PM

You are in the Toyota Highlander Forum. Your Hosts are steve_ & tidester

What is this discussion about? Toyota Highlander, Tires, SUV


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#210 of 450
Re: Leased tire replacement [jkenley] by tidester HOST
Mar 16, 2009 (2:05 pm)
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Replying to: jkenley (Mar 16, 2009 11:47 am)

If the tires you return are of equal or better quality than the ones that came with the vehicle and if the tread wear is not excessive then it should be fine.
 
tidester, host
SUVs and Smart Shopper
#211 of 450
Stinko tires on 08 Highlander by kziggy
Mar 18, 2009 (1:09 pm)
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Just found this site - first posting. The tires on our 08 Highlander have vertually worn out in 15,000 miles dispite having them rotated and properly checked many times. We live in Northeast PA Pocono Mountains and all the driving has been highway/long distance. None of that city stuff up here. Anyway, I'm ready to fight this out with Toyota and anyone else that will listen, including the press, Better Business Bureau, DOT, etc. We are retired and I have nothing but time on my hands...so 'Toyota, "bring it on!"
 
Our car came with Bridgestone Dueler H/L 400, P245 55R19 103S, and from what I've already researched, this tire and one by Toyo are the only 19" on the market...and it appears they both suck!
 
Two questions: 1. Has anyone had success in dealing with Toyota on this issue? and 2. Can I purchase this tire for under $200 ea anywhere in Northeast PA? Any other comments you might want to make would be appreciated...like short of buying different wheels (maybe 18") has another manufacturer come out with a 19" tire?
 
Does Class Action Suit peak any interest? UNBELIEVABLE! I car company screws the public again.
#212 of 450
by bob259
Mar 18, 2009 (1:26 pm)
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Some folks are getting and using the Toyo HT's (about $170) and reporting good wear on another site
#214 of 450
by hlander
Mar 18, 2009 (4:20 pm)
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I already reported to BBB, they already contacted to Toyo Tire (My 08 comes with Toyo). It's being more than a month. Last week, I got the e-mail from BBB that Toyo Tire didn't reply any to them and they will put my complaint one the site for 3 yrs.
 
I contacted Toyota too, they return me with the brief explanation of their quality control for every single part as well as tire. They didn't say any of action to satisfy their customer with tire problem.
 
Cheer Mr. Kziggy. Please do that. If you are going to do Class action, count me in.
#215 of 450
by kziggy
Mar 20, 2009 (10:28 am)
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hlander - I've begun the research on the Class Action and anything else I can do to alert the public. My wife and I are retired Fed. employees so we know our way around the burocratic crap pretty good. DOT, both at state and federal levels, will certainly get an ear full regarding the potential hazards these tires could cause, but that's just for starters. Regrettably, I will need new tires before anything even gets started, but that won't discourage us. Let me know if you or others on line hear of any other tire company producing a 19" that can be used without causing a problem with the warrantee. Goodyear has an Eagle F1 All Season 245/45ZR19 that obviously has a lower profile (45ZR v. 55R) and I'm looking into the warrantee issue about changing recommended tire size. If anyone has already looked into that, please let me know. Thanks.
#216 of 450
Re: [kziggy] by roned
Mar 26, 2009 (12:11 pm)
Reply

Replying to: kziggy (Mar 20, 2009 10:28 am)

I have 20 000 miles on my Open Country tires for my Highlander Limited. I first complained about the tires at 15000 as they were useless in snow and dangerous. I complained to Toyota Customer service and they just replied that there is no warranty but they expect about 30000 miles wear as they were built to Toyota standards. However they do not warrant them for that. The Customer Service rep refused to give me any other names I could write to in regard to this problem saying that Upper Management does not deal with these issues as they empower their customer reps to do that. She suggested I take my case to the BBB or another outside issue as Toyota would do nothing for me.
#217 of 450
19" tires by howards1
Mar 26, 2009 (12:47 pm)
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I am another unhappy customer with 19" tires. I think it is criminal for an automobile
company such as Toyota to put tires on a vehicle that are in such limited supply and from only two manufacturers. The amazing thing is that they are still producing vehicles with this size tire. Do I hear the words restraint of trade and kick backs?
I have been in contact with Toyota and they do not recommend changing to 18" rims because this would change the dynamics of the vehicle, however the base Highlander comes with 17" wheels. Who are they fooling? I guess time will tell as to what the eventual outcome may be. I believe that Toyota should do something for people that paid good money for crappy tires.
#218 of 450
Re: 19" tires [howards1] by paulnjnorth
Apr 01, 2009 (6:09 am)
Reply

Replying to: howards1 (Mar 26, 2009 12:47 pm)

Yeah, I'm pretty disgusted, too. Here's a thought, though: As most of you know, the only thing that makes these tires unique is the width (245 mm). After all, 19-inch radius tires are available everywhere - just not with that unique width. The reason we're locked into that tire size is because of the rims. Does anyone know of an alternate _rim_ for our Highlanders?
#219 of 450
Finally took action by boulderhlander
Apr 02, 2009 (2:06 pm)
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I bought a 2008 Highlander Hybrid in November, 2007. Love the vehicle, getting decent mileage (avg about 28-30 mpg in the summer, a bit less in the winter). After noticing the poor tread remaining on my Toyo A20s after about 9,500 miles and sliding into a car going about 3 mph (no damage, fortunately) on a VERY lightly snow-covered roadway, I starting doing some research on the web.
 
Having read this thread, I was motivated to call Toyota. To make a month-long story short, I am very disappointed. The local dealer's parts manager lead me to believe that Toyota would "buy two tires if I bought two tires," but then they backed out when it came down to it. So, when a planned trip came due, I pulled the trigger and bought some 17" wheels with some Michelin LTX M/S from Discount Tire. I LOVE these tires, and they were put to the test during our weeklong trip. We had some snow and they performed beautifully on some dirt roads with moderate slopes. The seven-spoke wheels match the bolt pattern exactly, and the difference in circumference from the Toyo's is negligible. I did my research beforehand, and the Michelin LTX is a VERY highly rated tire. I'm very glad to have made the switch. Going forward, I now have dozens of tires to choose from in the 17" size rather than the handful in the 19" size.
 
The new tire size: P245/65R17
Bolt pattern: 5-114.3
 
By the way, Discount Tire's "tire calculator" web page is GREAT for calculating the difference between your current tire size and proposed tire sizes. It shows how the different size affects your speedometer, and actual dimensional differences in circumference, width, etc. The page is located at http://www.discounttire.com/dtcs/infoTireMath.dos. I used it extensively as I researched various options in going wider, taller, etc.
 
The wheels I chose were $89 each and the tires were $194 each. After the road hazard, replacement and other stuff that you pay with Discount, the grand total was around $1,440. I will get $120 back from two rebates, so, a total of $1,320. I will be putting the Toyos and 19" rims on Craigslist to try and recoup some of the cost. The rims cost $579 each from Toyota...over $2,300! I'll settle for less than half that if I can find someone interested. The salesman at Discount Tire said I would would probably be able to sell them. We'll see. The Toyo's have about 7/32nds left. The rims are in great shape, and may appeal to another Highlander owner who has already put some Blizzaks on their original rims and are about to swap their Toyo's back on for the summer. (If anyone HERE is interested, let me know!)
 
Anyway, I thought I'd share my story. I firmly believe that I made a good choice in buying the Highlander. I believe it's a superior vehicle, and for some reason I thought that the company behind it was also superior to the "traditional" car companies I have dealt with in the past, like Ford, Chevrolet, etc. Clearly, I was mistaken.
 
If I encounter any other experiences with the wheels or tires, I'll post an update.
 
Thanks for reading.

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