Last post on Oct 15, 2013 at 11:45 AM
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#1452 of 1514 Re: Electrical Problems? -- Out of warranty [bwia]
Apr 18, 2011 (5:55 pm)
I have had similar problems with the car- but not with the dealer. I bought a certified used Malibu with 40K on in March of 2010. late last year I had all kinds of weird things happen. The horn didn't work, the windshield wipers would not turn off, all kinds of strange things that happened at the same time. Some kind of electronic gizmo was messed up and they fixed it all. At first they could not find the source and they had to pay for me to rent a car. In early March of this year the windshield wipers again would not shut off (this time nothing woudl stop them, even shutting off the car. Only opening my door would stop them. Then my drivers side door would sometimes not open with the "clicker" or the door "unlock' button. It would only unlock if I manually opened the door lock button (pulled it up the old fashioned way. I was busy so took it in about two weeks later. They told me 1) they could not replicate the problems and 2) I was out of that kind of warantee. I said I had a 100,000 warantee, this was a certified used car. (I had never bought a used car before. I bought inexpensive new cars instead, up til now. I told them no one had told me that some things were not covered til 100K and I was very upset. Had I known, I would have taken it in immediately. The man who picked me up to take me back to the dealer told me to speak to my salesman. He said that they would cover it out of good will, but I'd have to take it in again so they would have time to get the problem to replicate itself. i couldnt' understand what was going on, as it always happened 9 times out of then the door locks were not working at all on the drivers side. the windshield wiper thing happened occasionally only. I brought the car in on Thursday and again they said they could not replicate the problem. I told them they better replicate it, as I have about 10 witnesses to the problem and I want it fixed. When my friend drove me to pick up the car- the tune was different. They now could not get the locks to work properly either. And though the saleman was not there to get them to cover the cost, the service manager said they would cover the whole cost out of goodwill, since the car was just a few miles out of that warantee. They have now ordered the part. Now the stupid windshield wiper thing they have not seen yet. Unfortunately it never happens when I can conveniently get to the dealership. Maybe you need to threaten to call Chevrolet about your problems. My dealership never said they'd charge me for diagnosis of this. I'd say your calling Chevy and complaining about the dealership. Good luck!
#1453 of 1514 Re: Love my Malibu, but [pao]
Apr 19, 2011 (4:17 pm)
Sorry I took so long to reply
The alignment issue goes back to day 1. After this last service, parts replacement, and alignment it does finally seem improved. I have filed away the service ticket with the alignment sheet in a safe place that I have not yet located so I cannot share the details yet.
I had my son drive the Malibu this week. He confirmed that he felt some side to side wandering but not real bad.
Tire wear is normal. I had a local mechanic check tires to get an opinion on their condition. Mechanic said they looked good. She was surprised actually as she expected abnormal tire wear based on what I told her, but did not find any. I take all of my cars to this shop after the warranty expires so I trust them.
I still have the original Goodyear tires at nearly 30k miles. I will keep evaluating the handling hoping it is now fixed so I can avoid a new car purchase. Thanks
#1454 of 1514 Re: Electrical Problems? -- Out of warranty [bwia]
Apr 27, 2011 (12:09 pm)
I apologize for your frustrations. Can you please email me your VIN?
GM Customer Service
#1455 of 1514 Re: Electrical Problems? -- Out of warranty [starrmalibu]
Apr 27, 2011 (12:15 pm)
I am glad to hear most of your problems were resolved. It is nice to hear that you have such a good relationship with your dealer. If you have any questions comments or concerns please feel free to contact me.
GM Customer Service
#1456 of 1514 Re: Electrical Problems? -- Out of warranty [gmcustsvc]
Apr 30, 2011 (2:17 pm)
Thanks for your offer of help but the door ajar light and stereo were fixed under warranty, although it still cost me $323 for an "unscheduled" 30K maintenance service.
And when I thought the worst was over up comes yet another problem. Leaking transmission fluid. Dealer says new lines were ordered but were damaged in packaging. This will require yet another trip back to the dealer but thank goodness this is covered under warranty.
I've owned GM products (Oldsmobile) in the past but never had so many problems. With the new 2013 Malibu on the horizon I hope GM gets its act together and begin producing better quality products as I know they can.
#1458 of 1514 Re: Electrical Problems? -- Out of warranty [bwia]
May 02, 2011 (6:49 am)
Thanks for the update. If you need anything feel free to contact me.
GM Customer Service
May 02, 2011 (5:48 pm)
Just replaced my original 225/50/18 Goodyear Eagles with B. F. Goodrich Advantage TA tires. I was satisfied with the Goodyears on my 2008 Saturn Aura, they lasted 32,000 miles and had 3/32 tread left. The Goodrich tires seem to ride smoother, but that may be due to fresher or more supple rubber. They are T rated, 650 treadwear rating, 75,000 mile warranty and they were made in the USA.
I couldn't pass up the deal, Sam's Club had them for $105 each which includes road hazard, free rotations and balancing. Installation was free, but that offer ended in April. Thats $453 out the door with 7% tax and $1 disposal fee per tire.
#1460 of 1514 Re: New Tires [ohc6sprint]
May 25, 2011 (5:21 pm)
Oh dear, we just purchased an 08 Malibu to replace our 06 Ford F150 Lariat crewcab due to fuel consumption. Now we must figure on buying tires on a regular basis. Our Lariat had 46400 miles on original tires with good tread still remaining. Have we made a horrible trade? The government will surely overlook this issue since they own GM and gets away with not supporting working Americans.
#1461 of 1514 Re: New Tires [thomnsendy]
May 26, 2011 (7:33 am)
I have a 2008 with 57000 miles on the original tires. Don't remember what they are just whatever came from the factory. I do watch the TP. We live in the hills of Arkansas so the tires get a workout on the twisty turnies of the Ozarks. Still good tread.