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#1402 of 1510 Re: Malibu Tires [gmcustsvc]
Jan 24, 2011 (5:41 pm)
I see that GM does monitor this forum. From the positing that you sent to (88alfa), I see that you have an interest in his transmission problem. You are requesting his Vin Number.
I also have an issue with a new 2010 Chevrolet LTZ Malibu dealing with a loss of air on all four tires. ------ In order to feel safe driving this vehicle, I am contemplating purchasing four new Michelin tires. ------- The is a major expense on my part in order to feel safe in a new vehicle. ---- (I should not have to make this purchase!) ----- The "track record" of Goodyear tires is dismal at best! ---- Is GM also interested in my problem? ------ Best regards. ------ Dwayne
#1403 of 1510 Re: Malibu Tires [djm2]
Jan 25, 2011 (8:44 am)
Have you taken your vehicle in to your local dealer of choice for this issue?
GM Customer Sevice
#1404 of 1510 Re: Steering Squeak [gmfornow3]
Jan 25, 2011 (10:21 am)
When I first read your message, I thought, that's the same problem I have on my 2008 Malibu LTZ with about 8,000 miles. I took a copy of your message to the dealer and after the mechanic had inspected he said I had the same problem--they found a gear failure was causing the problem. It too took all day to replace and adjust the "tow" of my front wheels. I also met someone in the Safeway parking lot who asked how I liked my Malibu. He had a 2005 Malibu and in the conversation said the only problem he'd had was having to have the electric steering unit replaced.
My warranty is up in August 2011 and the dealer rep said my repair was warranted for one year or 12,000 miles. GM has had a problem with the electric steering for a very long time so I'm extremely concerned that the electric steering had to be replaced with only 8,000 miles. It may be time to by a new car from a GM competitor.
What a shame. Uncle Dewey
#1405 of 1510 Re: Malibu Tires [gmcustsvc]
Jan 25, 2011 (11:27 am)
I would like to take this opportunity to thank you for responding to my posting. ---- Please be assured that it is GREATLY appreciated. ----- The response to your question is YES! ----- I have an OUTSTANDING DEALER, both in terms of sales and service, and I DO NOT want to jeopardize my relationship with my dealer. ----This is not the dealer's fault. ---- Simply put, the quality of the Goodyear tire is not on the same level of the rest of the vehicle. ---- Before I purchased this vehicle, I search all the name plates, (foreign and domestic.) ---- I could have purchased a Honda, Hyundai, Ford or a Toyota. ---- I chose a Chevrolet because I liked the quality of the vehicle. ----- When I purchased this vehicle, I did not want the Goodyear tires, because I had a bad experience with them on a new vehicle in 1995 on the highway at 60mph. ----- But I was talked into keeping them. ----- On the test drive the vehicle seemed to drive and handle "ok," so I took the chance, and took delivery with the stock tires. ------ I choose to service my vehicle at the selling dealer every 2,500 miles. (oil and filters are cheap, ---- engines are expensive.) ---- This additional service means that my tire pressure is being monitored, and set more often than those customers who service their vehicle according to the book at 5,000 mile intervals. ----- The selling dealer DOES NOT HAVE THE AUTHORITY to offer me a "trade in" and / or an "exchange" for Michelin tires. ---- The tires do not hold air over time! ----- If you take the time to research these tires on the "net," you will see additional problems associated with these tires. ---- If I choose to replace these tires with original equipment Michelin tires it will cost me $222.00 for each tire. That translates into $888.00 for a set of four tires. ---- My vehicle now has 8,000 + miles. ---- My vehicle is used mostly on the highway. ---- The best mileage I have every seen with this vehicle is 27mpg. ----- I have used different brands of fuel and different octanes. ---- The results are the same. ----- (The advertised mileage is between 30 to 33mpg.) ---- Tire construction has a lot to do with mileage. ---- If a tire does not roll freely, the mileage of the vehicle will suffer. ---- My major concern is my safety, and the safety of others who come in contact with my vehicle. ---- My second vehicle is a 2007 XLE V6 Toyota Camry with 62,000 + miles & a 6 speed automatic trans. On a road trip, I can easily get 30 mpg, and at times this can go up to 34 mpg. (This vehicle has original equipment type Michelin tires.) ------ The Malibu has a four cylinder engine, and a 6 speed automatic trans. ---- This vehicle should at least equal the mileage of the Camry. (If it doesn't, --- than what was the purpose of buying a 4 over a 6? I sacrificed performance by purchasing a 4 to get milage. ---- Now I do not get the mileage and I do have the performance. ----- The Camry will "snap your head back" when accelerating onto the highway, and I can easily get 30 mpg at 60 mph. ----- I believe that the lack of mileage is directly connected to the quality of the stock tires. ---- The dealer has been outstanding, and I will not identify the dealer on this open forum. ----- I will only identify the dealer if 'something positive" is going to happen with regards to this issue, and I will only do this either by phone or a private E-mail. ----- Short of that, I will make my own decision in terms of keeping these tires. (NOTE: ---- I have a 6 years extended warranty, and a prepaid oil and filter service contract, so I want to maintain a professional relationship with the dealer. ------ In addition, this issue is NOT the fault of the dealer. ---- This is a manufacturer's issue, so as such, I DO NOT WANT TO GET INTO AN ADVERSARIAL POSITION WITH THE SELLING DEALER! ) ----- The dealer cannot offer me a trade in on the stock tires. --- This would have to come from GM! ---- Personally I like the vehicle. ------ Before the tire issue raised its ugly head, I was considering purchasing another GM vehicle, possibly a Buick Regal with a turbo. ----- Best regards. Thanks again for your time and concern. ----- Dwayne
#1406 of 1510 Re: Steering Squeak [uncledewey1]
Jan 26, 2011 (5:46 am)
the electronic assist steering issues were a common problem with the 04-07 Malibus.....but they GM seems to have corrected it in MY 08 and beyond....I have an 04 Maxx LT..with over 177K on it...and have no steering column problems at all.....I have had no major mechanical issues with it and it will be 7 years old next month...
#1407 of 1510 Re: Steering Squeak [pao]
Jan 26, 2011 (10:07 am)
I hope you are correct. Mine is a 2008 LTZ Malibu--so it is 2 1/2 years old with about 8,000 miles and the electric steering had to be replaced. My confidence level is not very good--would be nice if the GM rep butted in and give us some assurance, but....
#1408 of 1510 Re: Steering Squeak [uncledewey1]
Jan 26, 2011 (11:06 am)
Kindly describe the symptoms of the "steering problem" on the Malibu LTZ vehicle. ------- Sometimes, when I stop to back into a parking space, the steering wheel becomes "stiff," until I start to move in reverse. Then it frees up, and acts in a normal fashion! ---- Does this resemble the symptoms that you have experienced? ------------ Best regards. ------------ Dwayne
#1409 of 1510 Re: Steering Squeak [uncledewey1]
Feb 14, 2011 (10:00 am)
Has the problem been resolved? I look forward to your response.
GM Customer Service
#1410 of 1510 Re: Steering Squeak [gmcustsvc]
Feb 14, 2011 (12:27 pm)
The squeak is gone ever since the dealer replaced the internal steering gear. I was told the repair would be warranted for one year. What concerns me is I only had around 8,000 miles, plus I spoke with the owner of a 2005 Malibu who had the same problem. It seems GM has a weak link in the way the steering mechanism is made and GM has known about the problem before the "completely" redesigned Malibu in 2008. Since my vehicle's warranty will expire in August I'm concerned about having to replace the steering gear again at my expense which seems like it would be very expensive since they needed the vehicle the entire day.
At any rate, thank you very much for your concern, Uncle Dewey
#1411 of 1510 Update on my 2010 4cylinder Malibu
Feb 14, 2011 (6:22 pm)
I just returned from a road trip with the Malibu. ---- The vehicle now has about 8,700 + miles. ----- I used 92 octane fuel on the trip, and I averaged 31.5 mpg at 60mph. ---- This is an improvement from 27mpg. ---- The air pressure in the tires is 31psi. ---- I cannot explain the jump in mileage, (from 27mpg to 31.5)! ---- The 92 octane fuel was purchased at "fast food road stops," so I cannot give you a brand name for the fuel! ----- Maybe the engine has broken in, and it is now more efficient! ---- The Malibu performed very well, (but not as good as my Camry V6 which also get easily 30mpg!) ---- I now feel much better about this vehicle. (At least I am getting the "miles per gallon!") ---- Maybe it is the premium fuel that did the trick??????? ----- Best regards. -------- Dwayne