Last post on Sep 16, 2013 at 9:42 AM
You are in the Kia Sorento
What is this discussion about?
Kia Sorento, Wheels, SUV
#65 of 78 Re: Fine Vibrations in 2013 V-6 EX Awd Sorento [sorento2122]
Oct 09, 2012 (4:48 am)
Can you please provide me some additionnal information? If I understand correctly, they only change the original tires for Michelin and you dont feel the vibration at 65Mph anymore?
Did they change them under warranty?
Last question, can you tell me the dealer name and adress so I can share this information to my dealer and Kia Canada so they stop to say that this is a normal condition.
#66 of 78 Re: Fine Vibrations in 2013 V-6 EX Awd Sorento [sblais]
Oct 09, 2012 (5:40 am)
Correct - The vibrations are all but gone. At first they replaced the transfer case but that did not correct the vibrations. The michelins were added as a good will gesture - not a dealer warranty item. That means that they couldn't stop the vibrating after mounting/balancing the original tires, 2nd set of Kia tires, and Goodyear tires. The service mgr was excellent because he wouldn't settle for "that amount of" vibration is normal". The dealer is Peters of Nashua, New Hampshire USA.
#67 of 78 vibrations while at a stop
Oct 09, 2012 (9:48 am)
The vibrations that I have been having are especially when I come to a stop while still in gear. In park isn't as bad. The new thing is they believe it to be the alternator and the case. So it is going back to the shop for the 5 time. Thank goodness it is under warranty.
#68 of 78 Re: 2007 Sorento AWD slow speed steering vibrations [twoblueeyes]
Jan 14, 2013 (10:01 am)
My Sorento year 2007 have exactly the steering problems as described by 2BlueEyes. Unable to solve problems with Lube changes/tyre alignments. May I ask for more technical details and how/what to add this `Stepper motor' which solve the problem.
Much appreciate your assistance on this.
thank you. Kay40
#70 of 78 Re: Vibration [toonie]
Jan 14, 2013 (11:53 am)
Thanks for your advice.
The `Stepper motor' mentioned by 2Blueeyes, is it a different correction method? or technically its the same as your suggestion.
#71 of 78 Re: Fine Vibrations in 2013 V-6 EX Awd Sorento [sorento2122]
Jan 29, 2013 (4:12 pm)
I also am experiencing vibrations on my new V-6 Sorento. I can notice it a variety of speeds and if you place your hand on the passenger headrest or place a bag on the passenger seat you can feel/see it shaking rapidly. At some speeds you can actually hear it. My dealer has looked at the SUV 3 times now and has changed the complete set of tires. No noticable shimmy or pulling on the steering but if you place it neutral you still get vibration which tells me it is not transmission.
I really like my dealer but am getting frustrated with the run around and really feel Kia has a tire problem. A new set of 18" Michelins will really be expensive.
#72 of 78 Vibrations
Jan 29, 2013 (4:33 pm)
I took mine in 5 times and then they said that through the KIA manufacture they found out the replacing the alternator and the casing it would fix it and it did.
#73 of 78 Re: Fine Vibrations in 2013 V-6 EX Awd Sorento [sblais]
Feb 06, 2013 (4:26 pm)
I'm having the SAME issue but I have an SX. It's been to 2 different dealerships for a total of 4 times. I've driven 2 that have not vibrated but now they are saying it's normal vibrations for all Sorento's. How are you putting pressure because I want my money back as well. When I test drove the sales guy told me he would take care of me and fix it. So I took them at their word. I'm the big dummy who bought it anyway. Thanks so much!!!!
#74 of 78 Me too a big dummy
Feb 06, 2013 (4:40 pm)
I finally got the vibration fixed by them replacing the alternator and and casing. That was on the 5th try. I noticed a little one every once in a while but that doesn't bug me as much as the fact I am only getting 19 MPG when I was promise more. I would have never bought the car if I thought is was going to be less than my 6 CYL Hyundai. which was always 22 mpg.
Does any one know how we going about getting our money back or getting another car. I told them I was not happy and they immediately tried to sell me another car. And get this I was only going to lose $5000 and the tax and license fees. I was told to wait until I have at least 5000 mile on it and then the mileage would get better. So now I am up to 9000 and they said they have to depreciate it because of mileage. That was after they said it would get better after 10,000. oh please.
How do you sue them?