Last post on Nov 21, 2010 at 10:49 PM
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Mazda MAZDA5, Van
#8 of 76 Re: Freezing door latches [audia8q]
Dec 13, 2006 (3:15 pm)
fresh off the 'wire':
"Attention Mazda Service and Parts Managers
This is to notify you of an upcoming regional recall and regional SSP campaign on certain 2006 Mazda5 vehicles.
Mazda Motor Corporation has decided to conduct a regional Recall campaign in 31 cold/wet weather states and a regional Special Service Program (SSP) in 19 remaining states to replace the sliding door latches on certain 2006 Mazda5 vehicles produced from April 12, 2005 through February 1, 2006.
On certain Mazda5 vehicles, water may accumulate inside the door latch unit when the vehicle is exposed to a large amount of water (e.g. carwash, rainwater or melting snow). If the accumulated water is frozen under low ambient temperature, the ice will crack when the door is opened. When the door is closed under these conditions, ice can interfere with the door latch operation, causing the sliding door not to latch closed. The purpose of this campaign is to replace the latch mechanism with a modified one. Mazda Motor Corporation has determined that the frozen latch condition can only occur when the ambient temperature drops to levels substantially below freezing for an extended period.
Owners of affected vehicles in the following states will be notified of Recall 4306K:
Alaska Colorado Connecticut Delaware Idaho Illinois
Indiana Iowa Kansas Kentucky Maine Maryland
Massachusetts Michigan Minnesota Missouri Montana Nebraska
New Hampshire New Jersey New York North Dakota Ohio Pennsylvania
Rhode Island South Dakota Utah Vermont West Virginia Wisconsin
Owners of affected vehicles in the following states will be notified of SSP 68:
Alabama Arizona Arkansas California Florida
Georgia Louisiana Mississippi Nevada New Mexico
North Carolina Oklahoma Oregon South Carolina Tennessee
Texas Virginia Washington Hawaii
Dealers receive recall e-mail: December 13, 2006
Dealer packet mailing begins: December 14, 2006
Owner letter mailing begins: December 18, 2006
Build Date Range
JM1 CR29** 60 100023 – 120693
April 12, 2005 through February 1, 2006
The asterisk symbol “*” can be any letter or number.
Mazda will notify U.S. owners by first class mail beginning December 18, 2006.
Dealers should complete Recall 4306K or SSP 68 for affected Mazda5 vehicles in dealer inventory."
Finally, some action
#9 of 76 Re: Freezing door latches [nym5]
Jan 02, 2007 (3:08 pm)
I am new to this forum, but I owned my M5 GT since Sept 06. So far, my car running good except I have my right slide door freezed twice. I called the dealership today, and will send for a replacement on Fri. I was told Mazda Canada aware of this issue, and have replacement parts. Will posted when I have it fixed. Hope it fixed permanetly.
#10 of 76 Re: Freezing door latches [marlonchwo]
by PFFlyer@Edmunds HOST
Jan 02, 2007 (5:58 pm)
Welcome to the forum Marlon! Hope we ge to see some pics of your ride on your CarSpace page soon!
#11 of 76 Help! My door latches froze, what do I do?
Jan 09, 2007 (6:21 pm)
I did receive the recall notice, but since I had no problems last winter I ignored. I am in Minnesota and we are finally getting some actual cold weather. My door latches froze tonight and I drove the car without the doors latching. It's now parked in the garage. Will the latch thaw out overnight? I need my car for clients this week, and I don't have time to take it to the dealership until next week. Has this happened to anyone? Any suggestions. I got the car washed today, could that have made a difference?
April in Minnesota
#12 of 76 Re: Help! My door latches froze, what do I do? [hifive]
Jan 10, 2007 (7:32 am)
I'm sure the car wash got water in the latch, which then froze.
I'd blow a hairdryer into the latch and dry it out as much as possible. At least you have a garage! Last winter I ran an extension cord out to the street and stood there in the freezing rain with a hairdryer!
Hopefully the recall actually works... the weather has been warm this year so I haven't been able to really test it yet.
#13 of 76 Completed Recall Today
Jan 15, 2007 (8:23 pm)
I brought the car in for the recall.
The service manager said that Mazda was going to send me a questionaire and that I was going to receive a $50 voucher from the dealership once I returned the questionaire.
I plan to use the voucher to either purchase a cargo cover or towards future oil changes.
#14 of 76 Re: Help! My door latches froze, what do I do? [jonv8]
Jan 16, 2007 (6:54 am)
I called Mazda USA, and they are sending me $100 in gift vouchers that I am going to use to pay for my 15,000 mile service. I told them my life was in danger having to drive with frozen latches, and that it would have endangered my children had they been in the car. I think they don't want a lawsuit. I am taking it in for the recall Friday, I haven't needed to open the sliding doors, my kids are in school this week. It did work again after it had been in the garage overnight.
April in Minnesota
#15 of 76 Re: Freezing door latches [pf_flyer]
Jan 17, 2007 (7:53 pm)
After the freezing rain, and icy rain in Toronto on this Mon and Tue, the sliding doors are still able to open. What the dealer did to my M5 GT is to apply some kind of silicon lube. I do not think they changed the latch mechanically, as they told me my car is not on the recall list.
Does anyone in Canada hear any recall from Mazda Canada? I still concern that the fix to my car is going to last long enough for the life of it. Please let me know if there is any recall in canada
#16 of 76 Re: Freezing door latches [marlonchwo]
Jan 18, 2007 (8:57 am)
Finally received a letter from Mazda Canada after our dealership had phoned us in regards to the recall for installing parts for the sliding doors. The parts aren't in yet, probably on back order. It's been 14 months since we first reported the problem to Mazda Canada after it appeared before we even had 24 hours with the 5. This problem is more apparent in Canada due to weather than in the U.S.
#17 of 76 Re: Freezing door latches [yzerman19]
Jan 18, 2007 (5:09 pm)
I called the dealer in Toronto, and they never heard of any problems\recalls on freezing door latches. Is this only a problem with the GS model ????