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Last post on Nov 21, 2010 at 11:49 PM
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Mazda MAZDA5, Van
#1 of 76 Freezing door latches
by jonv8
Nov 09, 2006 (11:03 am)
Last winter I had problems with my Mazda5 side door latches freezing so the doors wouldn't close. There were many reports of this on various internet forums. Some people commented that they heard a new latch design was in the works.
I figured I'd give Mazda one season to work out the new model year bugs. However, it's getting cold now and my dealer says there's not so much as a TSB about freezing door latches. They haven't heard of a new latch design.
Anybody have a solution for this? I can't live with a car that won't shut the doors during freezing rain.
#2 of 76 Re: Freezing door latches [jonv8]
by yzerman19
Nov 16, 2006 (9:27 am)
Somebody in Ontario mentioned that their dealership changed the lube that was used in the doors and that seemed to work. We've been told by our dealership that Mazda is aware of the problem (after my multiple e-mails to Mazda Canada where I got a response, at least two people there know of the problem) and that yes, they were working on a new door latch mechanism. This was some time ago however. My suggestion to them would be to get some Toyoto engineers to help and come up with a solution. We will probably end up going to the Canadian Motor Vehicle Arbitration Plan and return the vehicle in this fashion. Either that, or my wife will personally drive the vehicle through the showroom window and park it. It's been very frustrating to say the least. We didn't even have the vehicle for 24 hours before the problem showed up.
#3 of 76 Re: Freezing door latches [yzerman19]
by c3po
Nov 16, 2006 (2:32 pm)
It's that time of the year again. Winter ! I have heard that the GS model only have this problem. The GT has a different mechanism that is not affected. Also I read in other forum is the temporary fix is to take out the door panel and grease it.
#4 of 76 Re: Freezing door latches [jonv8]
by audia8q
Dec 07, 2006 (8:44 am)
I figured I'd give Mazda one season to work out the new model year bugs. However, it's getting cold now and my dealer says there's not so much as a TSB about freezing door latches. They haven't heard of a new latch design.
Anybody have a solution for this?
Mazda will be issuing a TSB over the next few days concerning this issue. vehicles involved were built from april 2005-feb 2006.
#5 of 76 Re: Freezing door latches [audia8q]
by jonv8
Dec 07, 2006 (9:02 am)
You sound like you have inside information... please please let us know when the TSB is released! I will be at the dealer the next day!
Can you give us any info on the fix?
I hope this TSB works... I really love driving the 5 but my wife will sell it if the door gets stuck open one more time with our baby in the back seat...
#6 of 76 Re: Freezing door latches [jonv8]
by dbt
Dec 07, 2006 (10:34 am)
audia8q is a Mazda dealer and is very reliable.
P.s. Thanks for letting us know that a solution was coming soon.
#7 of 76 Re: Freezing door latches [jonv8]
by audia8q
Dec 07, 2006 (4:31 pm)
Mazda will notify owners of invloved vehicles over the next few weeks....It will take a bit of time to get the parts to dealers.
#8 of 76 Re: Freezing door latches [audia8q]
by nym5
Dec 13, 2006 (4:15 pm)
fresh off the 'wire':
"Attention Mazda Service and Parts Managers
This is to notify you of an upcoming regional recall and regional SSP campaign on certain 2006 Mazda5 vehicles.
Mazda Motor Corporation has decided to conduct a regional Recall campaign in 31 cold/wet weather states and a regional Special Service Program (SSP) in 19 remaining states to replace the sliding door latches on certain 2006 Mazda5 vehicles produced from April 12, 2005 through February 1, 2006.
On certain Mazda5 vehicles, water may accumulate inside the door latch unit when the vehicle is exposed to a large amount of water (e.g. carwash, rainwater or melting snow). If the accumulated water is frozen under low ambient temperature, the ice will crack when the door is opened. When the door is closed under these conditions, ice can interfere with the door latch operation, causing the sliding door not to latch closed. The purpose of this campaign is to replace the latch mechanism with a modified one. Mazda Motor Corporation has determined that the frozen latch condition can only occur when the ambient temperature drops to levels substantially below freezing for an extended period.
Owners of affected vehicles in the following states will be notified of Recall 4306K:
Alaska Colorado Connecticut Delaware Idaho Illinois
Indiana Iowa Kansas Kentucky Maine Maryland
Massachusetts Michigan Minnesota Missouri Montana Nebraska
New Hampshire New Jersey New York North Dakota Ohio Pennsylvania
Rhode Island South Dakota Utah Vermont West Virginia Wisconsin
Wyoming
Owners of affected vehicles in the following states will be notified of SSP 68:
Alabama Arizona Arkansas California Florida
Georgia Louisiana Mississippi Nevada New Mexico
North Carolina Oklahoma Oregon South Carolina Tennessee
Texas Virginia Washington Hawaii
TIMING
Dealers receive recall e-mail: December 13, 2006
Dealer packet mailing begins: December 14, 2006
Owner letter mailing begins: December 18, 2006
SUBJECT VEHICLES
Model
VIN Range
Build Date Range
2006 Mazda5
JM1 CR29** 60 100023 – 120693
April 12, 2005 through February 1, 2006
The asterisk symbol “*” can be any letter or number.
OWNER NOTIFICATION
Mazda will notify U.S. owners by first class mail beginning December 18, 2006.
DEALER INVENTORY
Dealers should complete Recall 4306K or SSP 68 for affected Mazda5 vehicles in dealer inventory."
Finally, some action
#9 of 76 Re: Freezing door latches [nym5]
by marlonchwo
Jan 02, 2007 (4:08 pm)
Hi guys,
I am new to this forum, but I owned my M5 GT since Sept 06. So far, my car running good except I have my right slide door freezed twice. I called the dealership today, and will send for a replacement on Fri. I was told Mazda Canada aware of this issue, and have replacement parts. Will posted when I have it fixed. Hope it fixed permanetly.
#10 of 76 Re: Freezing door latches [marlonchwo]
by pf_flyer HOST
Jan 02, 2007 (6:58 pm)
Welcome to the forum Marlon! Hope we ge to see some pics of your ride on your CarSpace page soon!