Last post on Mar 28, 2013 at 10:04 AM
You are in the Ford Escape Hybrid Maintenance & Repair
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Ford Escape Hybrid, Engine, SUV
#65 of 116 Re: 2008 hybrid escape electric water pump [spintc]
Aug 12, 2010 (12:08 pm)
They had the part but it still cost me $900. I asked for the old pump back, took it apart and the ceramic impeller was broken in 3 pieces. I think this should be a recall issue. Also not covered under warranty (normal wear and tear?). The dealer also wanted me to pay $50 for a new air filter which I refused to buy. Insult to injury.
Everything else about the car is good but is this going to happen again?
#66 of 116 Re: 2008 hybrid escape electric water pump [spintc]
Aug 15, 2010 (8:12 pm)
If your car is under factory warranty and they can't fix it the same day, Ford warranty pays for a rental. Check your warranty guidelines booklet.
#67 of 116 Re: 2008 hybrid escape electric water pump [briano17]
Aug 15, 2010 (8:16 pm)
The pump has been redesigned, so it should not fail again. That price seems a little steep. It took me 30 minutes to replace mine and the part cost $250.
#68 of 116 Re: 2008 hybrid escape electric water pump [joad]
Aug 20, 2010 (10:39 am)
so how long did it take for the part to become available? i took our 2008 FEH in yesterday for this same problem and they told me there is no ETA for this piece (it's on back order). and in the mean time i am not supposed to drive my car in case of doing further damage. the red triangle with the exclamation mark came on july 31st and hasn't appeared again, but still they make me nervous telling me that i shouldn't drive it. BTW our car has a little over 71,000 miles on it and is covered by an extended warranty but can only have a rental car for 5 days covered with that warranty. with no ETA i am pretty much screwed!
#69 of 116 Re: 2008 hybrid escape electric water pump [jessika85]
Aug 20, 2010 (11:17 am)
I was lucky, only had to wait 1 day for the part, came from Edmonton. We drove about 50 km after the 'triangle of death' appeared, and finally it just shut off. We waited 5 minutes, restarted it and limped home another km. The dealer was able to tell us the maximum temperature that occurred (can't remember the value, but it was high). I asked if the motor/generator insulation was harmed by the high temp and they did not know. Can't they do a Megger (insulation breakdown) test? Thats what they do in heavy industry. Hope this does not happen again
#70 of 116 Re: 2008 hybrid escape electric water pump [briano17]
Aug 20, 2010 (6:17 pm)
With all of these costs that we're experiencing how about getting a class action lawsuit together? Any failure like this that leaves people stranded should have been a recall I believe. Does anyone have any experience in this area?
#71 of 116 Re: 2008 hybrid escape electric water pump [hevincali]
by pf_flyer HOST
Aug 21, 2010 (5:15 am)
I need to remind you that the forums cannot be used to organize legal actions. Any posts along those lines have to be removed. Rules of the road.
#72 of 116 Re: 2008 hybrid escape electric water pump [jessika85]
Aug 24, 2010 (7:44 am)
Mine failed 5 times then I did not have problem for 600 miles . Parked it in my garage and called my Ford dealer to order the part and I was informed that I was number 800 thats right 800 on the bakcorder list. That was two weeks ago and they still do not have it. I emailed Ford about this and they had the dealer contact me. Which did no good as I had already spoke to them. So having Ford belly up looks like it will not happen. NUMBER "800" ON THE BSCKORDER LIST..
#74 of 116 Re: um ITS COVERED UNDER WARRANTY! [mschmal]
Sep 22, 2010 (5:17 am)
I just sold my 2002 Toyota Prius with 76,000 miles. Toyota had to replace the battery at about 8 years and 62,000 miles. In California they had a 10 year warranty. The only other problems I had that were covered by my 7 year 100,000 mile extended warranty were a new power steering unit at about 55,000 miles and new rear struts at the final 70,000 mile service. After almost 9 years I was becoming fearful of the possible cost. I was told the steering problem would have cost me around $3000 had I not had the extended warranty. The car was only worth around $5000 so it was time. I purchased a new Toyota Camry Hybrid. They now have new selections of extended warranties, Since we are not high millage drivers I purchased the 8 year 80,000 mile warranty. The cost being around another $2000. I should mention I am not one for purchasing all these extended warranties, however, with the expense of auto repair (especially hybrids) I found it prudent. It should also be mentioned that the hybrid batteries in California are no longer covered 10 years but are now 8 years.
I also have a 2006 Escape hybrid with 28,000 miles on it. Unfortunately the extended warrarnty is only to 5 years 100,000. It is currently in the shop and has been for 3 days. NO engine check lights have come on but, the vehicle is idling faster than normal and longer when first started. There is a louder than normal engine sound at the time of this idle (kind of reminds me of older cars if you ran them without the air cleaner. I also find that every so often when I start out from a stop there is a smell of raw gas. I had this happen once after backing it out of the garage and found the smell coming from under the hood and not the exhaust pipe. So far Ford says they can not find a thing wrong. They felt the idle was high and checked with the factory and found it was within range. What the hell range I always found idles were always a close tollerance not several hundred to a thousand RPM's. Anyone else had a similar problem