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Jeep Commander: Dealer Service

9 messages,  Last post on Mar 30, 2008 at 8:54 AM

You are in the Jeep Commander Forum. Your Hosts are steve_ & tidester

What is this discussion about? Jeep Commander, SUV

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#4 of 9 Nightmare Commander by ihatemyjeep Feb 21, 2007 (10:09 pm)
I bought my 2006 from Larry Roesch Jeep in Elmhurst IL in February 2006 in October of that year I had it out during a thunderstorm, I went through about a foot of water on the road and it died,just as a Mitzubishi, and a Toyota drove merrily past me. Apparently, the Japanese have a better understanding of puddles than the American manufacturers. I blew my engine and had to have it replaced. Turns out that the insurance company that Larry Roesch's finance department refused to repair the vehicle properly. Chrysler refused to cover it under warranty, they told me it was my fault because I didn't drive it as intended. Pardon me?? It is a "Trail Rated" vehicle. Jeep defines Trail Rated as excellence in: maneuverability, ground clearance, articulation andWATER FORDING! Anyone interested in this vehicle, please check where the air intake is, it is located low on the vehicle, just below the front bumper. I had to pay over $8000 for a new engine. Since then I have had to return the vehicle three times because its burning oil and they cannot figure out why apparently.   With the exception of Tim, my service advisor, I am utterly disgusted by everyone involved. Larry Roesch Jeep, Chrysler and my EX-insurance company. Replies to this message: tidester (Feb 21, 2007 10:17 pm)
#5 of 9 Re: Nightmare Commander [ihatemyjeep] by tidester HOST Feb 21, 2007 (10:17 pm)
Replying to: ihatemyjeep (Feb 21, 2007 10:09 pm) By any chance, did you take any pictures of your Commander right after the incident? It could document the depth of the water you drove through since it would likely have left a residue on the body of the Jeep.   tidester, host SUVs and Smart Shopper
#6 of 9 Re: Pics by ihatemyjeep Feb 22, 2007 (6:03 am)
No, I didn't get any pics right after, guess I should have but at the time I didn't realize how bad the damage was. I don't think pics would have helped my cause much. You couldn't tell anything was wrong with it just by looking at it. There was no interior damage or anything, the water wasn't deep enough to get inside the car.
#7 of 9 I passed on the deal of the century! by needacar7 Mar 30, 2008 (8:54 am)
I found a dealer with 4 2007 Commander leftovers. I was about to buy an 07 Limited with HEMI for 28K. It had a 44K sticker. I thought this deal was WAY too good to be true, after reading all the problems everyone has with these, I’m glad I stayed away! The car had a musty interior smell, clicking from the left rear of the engine, and the whistle everyone seems to have. The dealer kept touting the unlimited lifetime warranty, how useful is a warranty when the dealer won’t honor it and says everything is your fault. Thanks for all the great info. I worked for Chrysler 15 years ago, and I see the quality is still there. I’m all for American cars, but the quality still is bad. I’m buying another Toyota.

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