Last post on Apr 03, 2013 at 10:58 PM
You are in the Jaguar S-Type
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Jaguar S-Type, Jaguar S-Type R, Transmission, Sedan
#69 of 236 Re: Jaguar S-Type: Transmission Problems [Mr_Shiftright]
Feb 13, 2008 (2:24 pm)
I own a certified Select Edition 2001 “S” type Jaguar purchased in 2003 with the extended warranty as part of the car being a “Select Edition.”
My wife and I drove from our home in CA, to Fort Worth, TX on September 28, 2006. Because of time restraints, we had to be in Fort Worth in two days. We have taken this trip several times before with no problems whatsoever. The car was under warranty when the transmission blew just before Eloy, Arizona. We were crossing the desert area of Arizona when I noticed that the RPM had been continuously high. My wife and I both noticed that car had been starting making some odd “lurches“. Approaching Eloy, Arizona the car began to make strange noises, jerking, and not accelerating properly. We quickly exited Route 10 and rolled into a Love’s gas station/mini-mart where the car died. At that time, the car would not go forward, only in reverse. Trying to go forward jerked and killed the engine; the tranny had blown completely. We called AAA for a tow, which Jaguar uses. The driver stated that there was no Jaguar Dealer anywhere nearby, but there was a Ford Dealer in Casa Grande, AZ, approximately 20 miles away. (We did not want to be towed to Phoenix/Scottsdale, which was the “closest” Jaguar dealer and be stuck there for 2 days as we needed to be in Fort Worth before the end of the weekend.) I talked to Linda at the Ford Service Center of Jones Automotive, and was told that even though Jaguar is owned by Ford and uses Ford parts, they would not touch the vehicle. She then recommended AAA Transmissions also in Casa Grande, AZ. We then had the car towed to AAA Transmission, where the manager stated that they indeed do warranty work, and we would be reimbursed from Jaguar. He would provide all of the needed paperwork. Due to our time constraints, it was necessary to rent one of only two cars available in this small town for interstate travel in Casa Grande to meet our schedule and leave the car with AAA Transmissions. Our intended first night was El Paso, but we missed our reservation and ended up staying in Las Cruces, NM. The next day we pushed our drive to make up our time, and arrived in Fort Worth in time for our son‘s birthday. The towing charge was $70.00, the bill for rebuilding the (Ford) transmission was $2,095.39, and the car rental came to $587.25.
After arriving back home, we contacted Jaguar regarding the warranty. The following is our ordeal to receive some kind of recompense from Jaguar.
Being a Select Edition car, we expected to be reimbursed for the charges incurred. I contacted Kathleen Viccaro, Jaguar Customer Service Representative, on October 16, 2006, and informed her of our ordeal. She explained that she would get back to me. We received a letter dated November 6, 2006, informing us that Jaguar would not honor our warranty. This does not seem acceptable as we purposely chose a Select Edition car, for our peace of mind, in case of just such a breakdown. I then sent a letter, dated December 23, 2006, to the Jaguar Board of Appeals to state my case as to why I felt that I should be reimbursed for the repairs to said car. I received a letter back from the Jaguar Appeals Board, dated January 18, 2007, that, though they had reviewed my concerns and I was valued as a customer and that they appreciated my business and patience, they, again, refused my request for reimbursement of the tow/repair of said car.
I then received a letter dated January 30, 2007 from our local Jaguar Dealership, where said vehicle was purchased, reminding us that our vehicle’s next scheduled maintenance check was due, as these checks “keep our car operating at peak performance and that Jaguar is committed to ensuring us a carefree driving experience“. The timing of this letter was impeccable.
On February 12, 2007, I sent a letter requesting that my Jaguar be taken to the nearest Jaguar dealer and be repaired to their specifications so that the car would meet their high standards as so lauded in their correspondence. The next letter I received, on March 5, 2007, was dated February 27, 2007, stating that since the warranty was up February 28, 2007, the repairs needed are now the responsibility of the owner. !!!!
This correspondence had been going back and forth for 4 months, well within the warranty. Jaguar had belated a timely and satisfactory conclusion of this dilemma purposely to the point of the expiration of the warranty, and therefore, the end of their responsibility and any possible recompense in my favor. I am not impressed with their car or their customer service.
We have seen numerous other complaints regarding Jaguar car transmissions on the internet, and you can bet that this is our first and last Jaguar.
#70 of 236 Re: Jaguar S-Type: Transmission Problems [tyggerss]
by Mr_Shiftright HOST
Feb 13, 2008 (7:47 pm)
I realize that Monday morning quarterbacking is the last thing you want to hear, but I think your miscalculation was not towing it to a Jaguar dealer. This was the loophole and they jumped through it.
#71 of 236 Re: I feel your pain! [isolde28465]
Mar 09, 2008 (6:10 pm)
I too have $5500 transmission problem! I was told that the $5500 covers a rebuilt transmission. I have been told that a rebuilt transmission is better than a new one. If a new one costs more than $5500 then whew! I have been exploring other options. My 2001 S-Type is no longer under warant so I have to take the hit. So did TATA motors go ahead and buy Jaguar? When I was in India I read about them possibly purchasing Jaguar. How do we raise enough cain that somebody puts us on the recall list?
#72 of 236 transmission
Mar 27, 2008 (10:39 pm)
Hello, I am posting my message on this website because I have noticed that I am not alone when it comes to having some type of transmission problem with my 2002 S type Jaguar. I have just passed the 62000 miles on my Jag when the car is starting to buck as I start to excelerate. I've also notice to have some type of oder that smells like something is burning after about half hour of driving my car. The bucking started this morning as I traveled to work but then the condition got worse as I drove it home from work while stopping at the grocery market. Could I be in denile by assuming that I do not have a problem with my transmission. I am afraid to take it back on the road for fear that it will leave me stranded o n the side of the highway with the neareast Jagaur Dealership being two hours away. Please I need some advice as to what I should do and how should I handle my situation. I do like my car but it does me good if it just sits in the driveway for looks. Thanks for your time and help in this matter.
#73 of 236 Re: New Ownership [gshepherd]
Mar 29, 2008 (6:56 pm)
HI Buddy, I have a 04 v8 S Type, It has tbe Z Trans which should do the trick, does yours? BTW mine run out of warrantee this month but the dealer extended bumber to bumper to 85,000 miles and an additional 3 years. I fet the 2,300 is well worth it since I want to keep this car. Also transferable. Private companies gave me a quote of 3,400 to 4900 dollars, so I am glad about it. Now one of my employees has a 99 V8 5 speed auto, it has a 100,000 on it with no problems.
I'm sure that don't hear the good newson here only the bad, with 85,000 being sold a year it might not be as bad as it seems, but get the warrantee!
#74 of 236 Re: transmission [knowlege]
Mar 31, 2008 (10:12 am)
IMO, don't wait to get the transmission serviced/replaced/rebuilt. But unless you REALLY TRUST your local Jag dealer, find another qualified mechanic. Their labor charges are astronomical for sub-par service (at least at my local dealer).
I took mine to the dealer multiple times for the same issues you're having (in addition to other issues with the trans) and they fixed many things - none of which were necessary or had any affect on the issue.
Ultimately (4th visit to dealer) I was told that the transmission needed to be replaced. This was despite the fact that I was told at the previous appointment that the transmission itself was fine and these were 'collateral' issues.
By the end, just before i had it towed to a mechanic, they transmission was slipping badly. Engine would rev up and eventually slip into gear, but wouldn't stay in gear. Would usually just seem to slip into neutral while driving down the road. To get going again i had to turn the car off and wait for a few minutes then start it again and PRAY it would go into gear.
Good luck. I wish I had better news -- it's not a fun place to be in. BTW, after 2 months of not having it, i should be getting my car back with a rebuilt transmission for around $2200.00 I've heard others say you're better off going with a rebuilt than new transmission on this car. And yes $2200 sucks, but it's far less than the $4400 the dealer quoted me for a new one.
#75 of 236 Jaguar S Type Transmission WHILE parking problems
Apr 01, 2008 (11:03 pm)
(2000 S-Type 3.0) I've had troubles getting the transmission to come out of park before while parking on an incline, steep inclines and even a flat parking spots if the front wheels were up against the concrete parking block. You'd have to have someone rock the car before it would come out park.
I was told to put the car in neutral with your foot on the brake prior to putting it into park, that it releases all the built up stored tension on the transmission, driveshaft and rear end. I've made a habit with this technique and haven't had a problem since.
#76 of 236 Re: transmission [knowlege]
May 02, 2008 (5:46 pm)
My 2002 S type had the same symptoms, but it was not the transmission. The car would hesitate and buck during acceleration. It was difficult going above 40 MPH. I also smelled something burning. My ex husband is a transmission rebuilder and general mechanic. It turns out that one of the valve cover gaskets was leaking oil onto the heads, plus I needed a tune up. He scanned the computor and cylinder # 6 was missing. Coil pack #6 was bad and the plug was fouled due to the leaking gasket. The motor is a ford so all the parts were either generic or Ford and cost be only $250. The Jag dealer wanted $1100 for a tune up.
#77 of 236 Re: 2003 Transmission fix... [jagremy]
May 16, 2008 (7:58 pm)
What was the final result of the rubbing you heard in the transmission?
I too hear that sound at 40-50 mph, Jag dealer said 4th gear missing teeth, how they can say that with out opening the tranny is beyond me. AAmco transmission says that it is in the rearend not the trans any help with this would be greatly appreciated.
By the way great car I always wanted one , got it now want to get rid of it back to the BMW for me.
#78 of 236 Scrub in Trans,
May 16, 2008 (8:31 pm)
The New ZF trans is great but after driven awhile, there is a bit of program drift, if the trans does not syncronize exactly there is a bit of squeel or scrub between 3rd and 4th. You can hear it at almost any speed. Flushing and reprograming will only help for 5 to 10 thousand miles. I don't consider it a problem any more. Its a sturdy trans with a good rep. The new ones have the coverter adjusted correctly.
There will be another Jag in my life.