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Buick Rainier Repairs

77 messages,  Last post on Oct 06, 2009 at 5:23 PM

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What is this discussion about? Buick Rainier, Auto Repair, SUV

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#28 of 77 Re: Speed Indicator [bgp1955] by bugatti3 Feb 24, 2008 (2:03 pm)
Replying to: bgp1955 (Feb 19, 2008 1:17 pm) The dealership is suppose to get back with me this monday ot tuesday, the 25 or 26 of Feb, I will let you know what they tell me. Replies to this message: thelma1 (Mar 06, 2008 6:43 am) jim1966 (Mar 09, 2008 8:17 pm)
#29 of 77 Re: Speed Indicator [bugatti3] by thelma1 Mar 06, 2008 (6:43 am)
Replying to: bugatti3 (Feb 24, 2008 2:03 pm) Hi I just want to know what did the dealer tell you. I took mine to the dealer and they told me my vehicle is out of warranty and it would cost me $525 to have it repaired, and the extended warranty is seven years of seventy thousand miles. My car is at seventy thousand two hundred and I bought it used in 2005. I had to call the 800 number to speak with someone and they said there going to have a specialist to look into my problem and see if they can help me solve this issue, there suppose to call me tomorrow to let me know what they can do to help me, can you please let me know what they told you. Replies to this message: jim1966 (Mar 09, 2008 8:17 pm)
#30 of 77 speedometer sticks by bob192 Mar 06, 2008 (8:39 am)
I have a 2004 Ranier bought in November with 35000 miles. As soon as weather turned cold speedo began sticking. I googled it and it seems GM went to a stepper motor based speedometer in some of these higher end models. Its a common problem. The garage has get get some data from the old one and send it with the order so the speedo is calibrated to your car. I'm hoping they do a recall . I wonder what other models are affected. This is an expensive repair due to their design choices. It is a digital speedo that looks like an analog one. Solution in search of a problem IMO. Replies to this message: bgp1955 (Mar 06, 2008 2:57 pm)
#31 of 77 speedometer sticks by bob192 Mar 06, 2008 (11:08 am)
I was just at the nhtsa website. there are 5 complaints filed on this problem. I suggest anyone having this issue file a complaint with the NHTSA . stressing the safety issues of driving with no speedometer reading. they want your vin and mileage in the form so you'd need to have it on hand first. Replies to this message: bgp1955 (Mar 06, 2008 2:58 pm)
#32 of 77 Re: speedometer sticks [bob192] by bgp1955 Mar 06, 2008 (2:57 pm)
Replying to: bob192 (Mar 06, 2008 8:39 am) Dealership wants me to bring the car in and have it checked and have them do other service then they can say I am a good customer and the district Mgr. will be asked to pay for the repairs. I already take my Rendezvous there & had the intake manafold gasket replaced, that is a know issue with that engine.
#33 of 77 Re: speedometer sticks [bob192] by bgp1955 Mar 06, 2008 (2:58 pm)
Replying to: bob192 (Mar 06, 2008 11:08 am) Thanks I just posted my complaint.
#34 of 77 Re: Speed Indicator [thelma1] by jim1966 Mar 09, 2008 (8:17 pm)
Replying to: thelma1 (Mar 06, 2008 6:43 am) Hi, The Ohio dealer went to bat for me probably because I bought the Rainier from them brand new and have had all service work done at their facility. I suppose they don't want to alienate a good customer. Try to assemble as many complaints as you can find on internet regarding speedo failures so dealer has ammunition for Zone Rep. I think recalls were issued by GM for Tahoes, Envoys and some other SUV's. I don't know why they have not included the Rainiers. Could be it's because this vehicle is an orphan so there won't be any repeat customers. But then again if you are mad at the Rainier would you ever consider buying an Enclave? It's been a nice vehicle otherwise. Good luck.
#35 of 77 similar problem by richslums Mar 10, 2008 (3:51 am)
i have a 2004 rainer with a speedometer issue. my dealer tould me it would be 100 just to look at it and god knows how much to fix anyone got any advice? i bought it at 39,000 miles now its about 47,000 miles still in warranty.. Replies to this message: jim1966 (Mar 10, 2008 7:59 pm) thelma1 (Mar 20, 2008 9:01 am)
#36 of 77 Re: similar problem [richslums] by jim1966 Mar 10, 2008 (7:59 pm)
Replying to: richslums (Mar 10, 2008 3:51 am) If you have a warranty they should fix this for free. There is not much trouble-shooting they have to do; they simply need to replace the whole speedometer cluster. These have been failing on other GM SUV's and there have been recalls for those. Don't know yet why the Rainier has not been included. There have been class action suits started in some states where GM has been uncooperative. Assemble as many complaints as you can find on the internet, print them out and take the whole stack to your dealer. Stand your ground, and good luck.
#37 of 77 Re: Speed Indicator by bgp1955 Mar 11, 2008 (4:18 pm)
Replying to: jim1966 (Feb 22, 2008 2:45 pm) Hi, The Ohio dealer went to bat for me probably because I have the Rainier services there & have had service work done at their facility on my Rendezvous. I do not think they want to alienate a good customers. Kerry Automotive Group just bought this Buick Dealership & are quite large in Greater Cincinnati. Try to assemble as many complaints as you can find on internet regarding speedo failures so the dealer has ammunition for Zone Rep. I think recalls were issued by GM for Tahoes, Envoys and some other SUV's. I don't know why they have not included the Rainiers. Could be it's because this vehicle is an orphan so there won't be any repeat customers. But then again if you are mad at the Rainier would you ever consider buying an Enclave or any used car. One last thing... I have 38,500 miles, just a little out of warranty. Good luck.

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