Last post on Nov 29, 2013 at 7:30 AM
You are in the Buick Rainier
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Buick Rainier, Auto Repair, SUV
#255 of 312 2004 Buick Rainier
Jun 10, 2013 (7:07 pm)
I purchased my 2004 Buick new and paid the horrible price for it that everyone else did. Being a single mom, I wanted something reliable. My uncle was a GM dealer for 50 years until his death. He insisted that all of the ladies in his family drive Buick's because they WERE so reliable. Not only is this the first Buick I have paid full price for, it has been the worst one I have ever owned. GM really messed themselves up with this and have lost a lot of long time customers for failure to resolve all of the issues that exist with this vehicle. When it hit 60,000 miles everything started going wrong with it. It is currently in the shop and the repair man is having trouble identifying the problem. Every time I put it in the shop, they have to keep it for a month or more to try and fix the problem. I have had the following repairs done:
Instrument cluster replaced
Air Conditioner replaced twice
Suspension Air Bags
I am having the problem with the binding when I turn. I took it to the dealership and they told me that crow hopping was normal. Please . . . that is not normal. Now I have taken it somewhere else because the dealer obviously cannot fix this car. Every time they "fix" it, a whole new set of problems seem to develop. I asked them to put new brakes on my car and every time they gave me the little sheet back showing my brakes were fine (green check box) until I had to have the rotors replaced. It cost me an extra 300 bucks because they did not want to do their job.
At present, this trip to the shop is up to $2600.00 and they do not have it fixed yet. The sad part about it, when I put it on Craig's List to get rid of this money pit, I will be lucky to get $5000.00 for it. It has 107,000 and the transfer case and differential problems have happened within the last 10,000 miles. Then of course there is the ever present oil leak. Luckily, both of my boys have vehicles because I have been totally dependent on them to get me to work over the past two years. My car has been in the shop and parked in my garage for the majority of the past two years.
Having owned Buick's for the past 30 years, I will never purchase another one. My son has a 98 Ford Ranger that has been the most reliable vehicle I have ever seen. The great thing about it, it is super easy to fix. Takes a trip to Auto Zone and thirty minutes of your time. You can pretty much fix anything on it.
GM you should be ashamed of yourselves for charging such a huge price for a piece of crap. You should suck it up and refund the owner's of these vehicles part of the purchase price back for the countless hours they have spent trying to get these vehicles repaired. You continue to refuse to take responsibility for this mess. All of the ladies in my family know about all of the problems I have had. Since my uncle is now deceased, they are all turning to Ford, Toyota and Honda and other vehicle makers. I cannot wait to rid myself of this money pit. I traded in a Buick Rendezvous that had 218,000. I had minimal problems with that vehicle. I wish every day that I had my Rendezvous back.
#256 of 312 Re: Front Diff, dash cluster check engine light, and now Fuel sensor! [benmacey]
Jun 18, 2013 (10:50 am)
I am having a lot of this type of problems also. Did gmcustsvc help with this???
#257 of 312 Re: Front Diff, dash cluster check engine light, and now Fuel sensor! [billy2423]
Jun 18, 2013 (5:05 pm)
We look at every issue on a case by case basis. If you are having concerns please emails us at socialmediagm.com. Please provide me your name, address, phone number, vehicle identification number, current mileage and what issue your experiencing.
Thank you kindly,
GM Customer Care
#258 of 312 Re: Front Diff, dash cluster check engine light, and now Fuel sensor! [gmcustsvc]
Jun 18, 2013 (5:32 pm)
No offense, but NO ONE from GM gives a hoot about what we're going through with the Buick Rainier. Once they hear that you are out of warranty (and seriously who has one that isn't at this point???) they graciously say they are sorry about your luck and wish you well with your predicament. I just got mine back from the shop, it was there from December until May. There are STILL problems which we didn't repair because we'd hit our wall of expenditures on this vehicle. You should be ASHAMED of the fact you haven't RESOLVED this with customers and haven't declared the Lemon Law.
Needless to say. I will NEVER BUY ANOTHER BUY ANOTHER GM PRODUCT. EVER.
#259 of 312 Re: So Many Problems! [tadpolegal]
Sep 11, 2013 (5:12 pm)
Maybe we should all contact the NTSBA and request a recall on this vehicle
#260 of 312 Differential problems 2006 buick rainier
Sep 11, 2013 (5:16 pm)
#261 of 312 Re: 2004 Rainier Differential issue [jkeyes]
Sep 11, 2013 (5:29 pm)
With all these problems I'm surprised that no one has contacted the NHTSA.
#262 of 312 front Differential problems 2004 buick rainier
Sep 12, 2013 (4:10 am)
found out that U must have the proper size TIRES on this car or u will have clanking, hard turning with clanking, and more. Found this out as I bought a size down cause they where cheaper and started to have problems. Went back to 245-65-R17 and my problems went away. I can even pull my camper better now also. Hard to believe but so true. Hope this helps with some who have not damaged their cars as yet.
#263 of 312 Front differential problems
Sep 12, 2013 (7:45 am)
I did all that and had tccm put in and still the hard clunking noise even while going straight not just on turns.
#264 of 312 Re: front Differential problems 2004 buick rainier [billy2423]
Sep 12, 2013 (2:31 pm)
Also, low tire presssure will cause this.