Last post on Oct 16, 2011 at 2:21 PM
You are in the Chevrolet Impala
What is this discussion about?
Chevrolet Impala, Paint, Sedan
#183 of 185 Re: Black 2011 Chevy Impala [tangles]
Oct 05, 2011 (3:28 am)
take that car to the dealer!when the paint is gone it will rust!then it will have rust through and you will have water inside when it rains,you should not have peeling clearcoat or paint on that car at all.it will need a total roof repaint to do it correctly.
#184 of 185 2011 Black Chevy Impala paint issues
Oct 05, 2011 (5:52 am)
I agree with Bassmaster1 take it to the dealer, better yet the service manager and show them the car. If you are still not satisfied contact the owner of the dealership and express your concerns.
You can contact GM customer assistance if you want to be treated rudely. This is the damage control department for GM. I had better luck with the dealer and service manager but it took 6-7 times of taking the car to them and being persistent, more particular than Corvette owner and very nice. I had the roof, trunk lid and the hood painted. I have three different manufacturers of paint on this car. The dealership switched paint suppliers in the middle of the process and IMO I received better paint results with non-GM paint. My car looks good now, but I noticed a blemish on the hood while washing it yesterday. Not worth the hassle at this point to take it to the dealer unless it flakes off.
Oh and as a side note the service manager told me that the dealership has had at least three different customer assistance reps for their dealership. GM must be getting a lot of calls!
#185 of 185 Re: Black 2011 Chevy Impala [ski_man]
Oct 16, 2011 (2:21 pm)
I feel your pain I bought my monte ss new in 2002 within a year and a half I had bubbling of the paint and saw what looked like rust under neath the paint. I contacted gm and they gave me a claim number but all i got was run around from corporate all the way to the dealers.Its inexcusable was told there was nothing they could do because i did not have rust holes in the body.bs anyways i will never buy another chevy I have been a chevy guy but afterall the bs Ive gone through with my monte ill have to go else where.Good job chevy lost another customer.