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Sedans Chevrolet Impala Chevrolet Impala Paint Problems
155 messages, Last post on Nov 16, 2009 at 6:04 AM
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Replying to: colchester47 (Apr 05, 2007 6:42 am) I was thinking of buying some touch-up paint at the dealer. |
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It's been a long time, but the regional manager finally came to town. For those who were here then. . . He up front told me he was probably not going to make me happy. He first looked at the chips with the service mgr and made a decision. He got halfway through it and I told him I wanted to show him the other places. He totally discounted the weather stripping rubbing the paint off in the door wells and said that just happens. Never mind the grooves it created, or the fact that it would continue to do so. Was uninterested in the fact that the weather stripping was cracking. Because of the rain today I had water spots so he said he couldn't tell what was spots and what was the paint bubble I showed him. He said the other was just stone chips, like Susan was told, and that was why they made touch up paint. What he said they would do is keep it, give it a good cleaning and maybe wax and buffing, because some of the chips would disappear with buffing ...???? He said it probably wouldn't take care of the bubbling spot, but I had quite a bit of warranty left and if it continued I could bring it back again. He said when they get through this time, if I unsatisfied I could file a BBB complaint and get arbitration and they might end up buying it back. I think it was in retaliation for some comments I made to their 800 customer service guy along the same line. They did give me a rental because he said with this and the other problems I had it would take them a couple of days to cover everything. |
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Replying to: wbowl99 (Apr 24, 2007 11:52 am)
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Replying to: quietpro (Apr 28, 2007 5:39 am)
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Replying to: quietpro (Apr 28, 2007 5:39 am) |
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Replying to: 06fasst (Apr 29, 2007 2:35 pm) |
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Replying to: susanm5 (Mar 08, 2007 5:49 pm) I just bought it used though so probably have no say in what GM will do. Even as a certified used vehicle the local dealer won't repaint a car before he sells them. My last vehicle had a huge scratch that was filled in with a paint stick. Pure amateur job. They were going to charge me $900 to repaint the scratch. I just figured I would have my Impala painted some day to a blue color as I hope to have it for many many years and like blue much better. As long as I can paint it before it rusts through. I just couldn't get a new vehicle or I would have gotten a blue one anyway. |
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Well, I had my entire car repainted after going to the BBB,and got it back on April 6th from the Chevy dealer. I have driven it 600 miles since then and have at least 25 chips in the paint on the hood and bumper. The Body shop manager told me to bring it in on Friday to have his paint guy look at it. I am so sick over this car. Any advice on what to do? The car has 11,400. miles on it and is Precision Red Impala SS. Please help-the Paint Fumes are killing me! Real funny,Frank!
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I would make sure they fix what they just painted. Then use a car bra or something to protect it until you decide what you want to do. Hpefully that won't also damage the paint. Or have them fix it and then have them pay to have it clearcoated with several coats. Or go somewhere where they know paint to have it clearcoated. I may just add a car bra or hard plastic bug shield to protect the hood. That won't change the chips in the bumper or hood all ready there though. I wish I had an answer for you. |
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