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Chevrolet Impala Paint Problems

155 messages,  Last post on Nov 16, 2009 at 6:04 AM

You are in the Chevrolet Impala Forum. Your Hosts are pat & karens

What is this discussion about? Chevrolet Impala, Paint, Sedan


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#1 of 155
06 Impala Problems Finally Came to a Head! by bugley1
Nov 04, 2006 (1:52 pm)
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I just got my car back from Power Chevrolet after having them paint the hood and the trunk both for having thin transparent paint they didnt have the emblems so i still had to wait for those i got in the car and the tire monitor light was still on after them having my car for 2 weeks needless to say i was upset.. to make a long story short they FINALLY after 4 trips to the dealer Fixed my Remote Range, Tire Monitors and the off and on working of the remotes. I was told they had to call GM and go through how to program the reviever with them. They also have a Buliten Reguarding this GM has changed the part for the remotes (because of the problems everyone is having) so it will need to be changed around NOV 20th once the part is available. As for now the car is FINALLY working the way a new car should!
#2 of 155
Paint Chips on 07 Red Impala SS by susanm5
Mar 08, 2007 (5:49 pm)
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I have a red Impala SS with 9300. miles that has over 70 paint chips on the hood. The Dealer won't fix it. Is anyone else having the same problems?
#3 of 155
Re: Paint Chips on 07 Red Impala SS [susanm5] by quietpro
Mar 08, 2007 (6:02 pm)
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Replying to: susanm5 (Mar 08, 2007 5:49 pm)

Not even close. My black 06 SS has maybe 5 or so. Sorry to hear about your car.
#4 of 155
Re: Paint Chips on 07 Red Impala SS [susanm5] by mymitties
Mar 08, 2007 (6:19 pm)
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Replying to: susanm5 (Mar 08, 2007 5:49 pm)

Hi there susanm5
 
I have a Black '06 2LT with approw 4,ooo
on it. Maybe...just maybe, only 2 - 3 chips
on it. Sorry about yours !!! They generally won't and don't cover stone chips, but will, if the paint is defective.Where do you fall here...??
     Frank
#5 of 155
Re: Paint Chips on 07 Red Impala SS [mymitties] by susanm5
Mar 08, 2007 (6:24 pm)
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Replying to: mymitties (Mar 08, 2007 6:19 pm)

I believe the paint is defective!!! There is no way 70 stones hit my car! I don't even drive it in the snow. Any Advice?
#6 of 155
Defective Paint on 07 Impala SS Red??? by susanm5
Mar 08, 2007 (6:26 pm)
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Does anyone on here have defective paint which seems to chip for no reason? On the hood mostly.
#7 of 155
Re: Paint Chips on 07 Red Impala SS [susanm5] by mymitties
Mar 09, 2007 (2:13 am)
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Replying to: susanm5 (Mar 08, 2007 6:24 pm)

Hi susanm5...is it Susan ??
 
    I'm not too sure what you have done up to this point or what your experience is here...??? But, this is what I would do if i thought my paint was defective as apposed to normal stone chips...And, it would be in this order.... go to >>>>> service advisor first, then service manager, then dealership owner/president, then ask to seethe regional GM rep responsible for that dealership, etc. etc. until you get some satisfaction. You need to be Be quite firm here...!! They certainly are a rare breed...
 
       Hope some of this helps..
        Let us know how you make out
              Frank
#8 of 155
Re: Defective Paint on 07 Impala SS Red??? [susanm5] by colchester47
Mar 09, 2007 (3:32 am)
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Replying to: susanm5 (Mar 08, 2007 6:26 pm)

I have the "06 in red (maroon)..but the '06 red is not the same as the "07...my red or maroon I understand was discontinued in May of '06...I have no chips as of yet....
#9 of 155
Re: Defective Paint on 07 Impala SS Red??? [susanm5] by wbowl99
Mar 09, 2007 (7:30 am)
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Replying to: susanm5 (Mar 08, 2007 6:26 pm)

Oh yeah, I sure do. Mine's maroon and I've had it for 6 months. About 2 weeks after I bought it a rock hit it and knocked 2 chips right in the middle of the hood. Made me sick, but I thought oh well, I'll have to get it touched up. Haven't noticed any rocks hitting after that, but now I have about 10-15 chips on the hood and some on the forward part of the fenders. In the chips you can tell the paint is really thin. Also, if you open the doors and look up at the opening, there are white streaks that look like scratches all along the opening. Not just a few, a lot. I definitely think it is defective paint or not enough coats or something.
 
Had to take it in this morning anyway (key fob fix - yea!), so I showed the chips to my service rep. When I asked who to talk to about it, he said probably GM customer service and offered to give me their 800 number. I'm going to call today. I'll let you know what they say.
#10 of 155
Re: Defective Paint on 07 Impala SS Red??? [wbowl99] by susanm5
Mar 09, 2007 (10:59 am)
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Replying to: wbowl99 (Mar 09, 2007 7:30 am)

I already called Customer Service and the area rep denied my claim-said the 70 nicks were due to stone chips! My husband went to talk to the salesman today and he said he would try to do something. I filed a claim with the BBB and we will see what happens at the dealer.

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