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Sedans Ford Crown Victoria/Mercury Grand Marquis Ford Crown Victoria/Mercury Grand Marquis: Tires/Wheels
41 messages, Last post on May 19, 2009 at 11:30 PM
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Replying to: joe109 (Mar 20, 2006 3:03 pm) Is it any wonder they recently had to close fourteen factories! It is unfathomable Ford executives actually are paid a salary to treat customers in this manner. Quite literally, these idiots need to have their heads examined. You were generous and understanding with them. You gave them the opportunity to put the matter right. Instead of jumping at the opening you very kindly offered them, the jackasses at Ford stonewalled you and treated you like sh--. It boggles the mind. Only last December, after losing two court cases (the original case and their appeal), Ford finally settled the CV/MGM plastic intake manifold fiasco. This Ford disaster, which emanated from the same kind of Ford arrogance seen in the present incident, impugns all unrepaired CV/MGM vehicles manufactured between 1996 and 2001. They obviously had a serious design problem. But they denied the problem and refused for many years either to change their design or make things right for customers. They did not clean up this design problem until 2002! Folks we are in an internet age. News travels really fast these days. Consumers are networked to a degree unprecedented in history. Can anybody tell me how Ford expects to get away with these kinds of customer abuse? Stuff like this just leaves customers shaking their heads and running for the rice burners (which I detest . . . because I happen to be an American). I am retired now, but I used to work for a large Fortune 500 corporation. During my working days we treated customers like Gods. It is because the customers were solely responsible for keeping our business afloat. The customer was always right. But NEVER was this more true than when (as in this incident) the customer actually WAS right. Ford HAS to know their response in this matter is wrong. If they continue with this kind of customer abusive thinking Ford will fail and go out of business. A non-matching full size spare tire! How outrageous! Ford executives must have gotten their brains at a discount store. They are deranged. Just for the record, my own 2005 MGM has the reduced size spare tire. But IF I had ordered a full-sized spare I would simply have ASSUMED it would match my other four tires. I would not have thought to check something like this. It is just so obvious! If the potentates at Ford do not wake up they are all going to die in their sleep.
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Replying to: g45 (Mar 22, 2006 4:53 am) In 1996 I toured the Wixom plant and learned of their "Computer Sequential Production" system which enabled the Lincolns to be built with parts on the premises for less than 24 hours. The spares matched then so what has happened? If your spare is one of those little doughnut tires, replace it with a full size, for safety sake. We lost a tire North of Kelowna, BC and our full size spare was a Godsend. |
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Replying to: joe109 (Mar 20, 2006 3:03 pm)  Seriously, though, I'm really amazed at how animated everyone is getting over the idea of the spare tire being different from the regular tires. I mean, it's a SPARE, it's there for emergencies, who cares what it looks like? I believe that a tire rotation should only involve the four on the ground anyway; throw one brand new tire into the mix, and you're asking for squirrley handling, uneven wear, and all the rest of it. My CV's factory spare is not only a different tire, but on the police-issue steel wheel - no fancy aluminum for me (does Ford give an aluminum wheel to you GM buyers?). Imagine the look of THAT 5-way  When you buy a new set of tires for your car, do you buy a new spare too? I'm assuming that everyone answers a resounding, "No, why the heck would we?" Thus, as soon as you get new tires, your spare won't match anyway, so give the Ford boys a break. a.) Be happy that there is still a car that offers a regular, full-size spare, and b.) Ford has much bigger issues to worry about... like why my CV didn't start this afternoon, after only 300 km after my 40,000 km service! 
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Replying to: turbo301 (Mar 23, 2006 5:22 pm) 
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Replying to: euphonium (Mar 23, 2006 8:23 pm) It depends on whether or not your tires last long enough to get four tire rotations, which I highly doubt would happen. Factory tires don't seem to last very long, even if you do drive nicely (although I'm hoping to get 80,000 km out of mine  - that's still only two or three rotations). The whole five-tire rotation schtick never made sense to me, even back when almost every car had a conventional spare. The best way to ensure even wear is to only involve those tires that already have wear on them. How do you determine which tire gets replaced by the spare in the first rotation (or subsequent rotations, for that matter)? Judging wear is too subjective. Do you go by the most worn tread, the most rounded corner, the most cracks? With all four originals on the ground, you don't have to make that judgement. Now, on the other hand, one good reason to involve the spare is that, after 20 years, it's hard to trust that your spare, whether it's used or not, is still good! Using it up with the rest of the tires prevents you from finding out the hard way.
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Replying to: g45 (Mar 22, 2006 4:53 am) that way, where have you been. They all do this the Asians, Europeans, and Americans. I had an expensive Asian car, and had some problems with it, they stone walled me over, and over again because they could not figure out how to fix it.
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Replying to: edwin10 (Apr 24, 2006 10:22 pm) "If you think Ford is the only one that treats customers that way, where have you been." Read my post again and tell me where I say Ford is the _ONLY_ company which treats its customers poorly. Nowhere did I write that. Your faulty interpretation of my writing is solely your own affair. Words have meaning; mine were carefully chosen. While I do not dispute your assertion that other manufacturers are sometimes abusive of their customers, be aware my post spoke only of treatment by FMC of FMC customers, one of whom was in this case the OP. I was sharply critical of Ford's idiocy, and I stand by that criticism. FMC falls easily within the topic set of this forum. My post was on topic and spoke directly to the matter raised by the OP. When I want to comment on OTHER manufacturers' actions, I will offer those comments in the appropriate venue. Regardless what others do, Ford needs to clean up its act and treat customers with respect. The sooner they face up to their failings in this regard, the more successful they will be. Period. |
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If they don't give you a matching spare, why offer a full size spare on any car that comes with WSW from the factory? Sounds pretty silly to me. |
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I purchased a set of Uniroyal tiger paw touring. The tire rides like a dream I’m confused about the tire pressure. The installer placed 38 psi in each tire. I told them ford recommends 32 psi. They told me never to go by what the auto maker recommends go by what the tire manufacturer recommends’. Now I can’t find any thing that tells me Uniroyal recommends 38 psi. The installer also told me that tires have changed since 2000 and the plate in my door jam is not to today’s standards. If the sticker on my door jam is incorrect wouldn’t Ford have to update all G/M owners? I’m curious what the 2005-2006 G/M tire pressure is? If any of you have tire experience and could assist me I would be grateful.
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Replying to: fscarano (Apr 22, 2006 5:40 pm) What was the previous tires brand? Michelin?
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