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Ford Crown Victoria/Mercury Grand Marquis: Tires/Wheels

41 messages, Last post on May 19, 2009 at 11:30 PM
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Replying to: fscarano (Mar 17, 2006 6:51 am) |
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Sounds good to me... fscarano: I believe that Republic are the "BrandX" generic tires sold by Goodyear...I would only buy the Goodyear or Dunlop tires...many others are good, too, of course, but I like Goodyear... |
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Just passed 5000 miles on my new 2005 GM. Ready to rotate the WSW Michelins. Went to the trunk. The conventional spare was a Pirelli black wall. Took it to the dealer so they could "make it right". They gave me a Michelin black wall and said they couldn't go to the whitewall---Ford policy. No doubt they took the Michelin out of another new car on the lot. Three weeks later and many emails and phone calls to Dearborn still got me nowhere. They did take my complaint. Locally the difference between the WSW and black wall is $3 retail. So much for the "New FMC" we see advertised on TV. So if you want a matching spare with your new GM or Crown Vic you better have black walls on the ground. This was a $120 option I could have done without. Searching other Mercury brochures I find that they clearly state that the full size factory spare on the Mercury Mountaineer is "non matching". For $63 plus tax I'm going to swap the Michelin in at Discount Tire and get a matching spare. Next rotation will be a 5-way. |
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Replying to: joe109 (Mar 20, 2006 3:03 pm) |
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Replying to: joe109 (Mar 20, 2006 3:03 pm) Is it any wonder they recently had to close fourteen factories! It is unfathomable Ford executives actually are paid a salary to treat customers in this manner. Quite literally, these idiots need to have their heads examined. You were generous and understanding with them. You gave them the opportunity to put the matter right. Instead of jumping at the opening you very kindly offered them, the jackasses at Ford stonewalled you and treated you like sh--. It boggles the mind. Only last December, after losing two court cases (the original case and their appeal), Ford finally settled the CV/MGM plastic intake manifold fiasco. This Ford disaster, which emanated from the same kind of Ford arrogance seen in the present incident, impugns all unrepaired CV/MGM vehicles manufactured between 1996 and 2001. They obviously had a serious design problem. But they denied the problem and refused for many years either to change their design or make things right for customers. They did not clean up this design problem until 2002! Folks we are in an internet age. News travels really fast these days. Consumers are networked to a degree unprecedented in history. Can anybody tell me how Ford expects to get away with these kinds of customer abuse? Stuff like this just leaves customers shaking their heads and running for the rice burners (which I detest . . . because I happen to be an American). I am retired now, but I used to work for a large Fortune 500 corporation. During my working days we treated customers like Gods. It is because the customers were solely responsible for keeping our business afloat. The customer was always right. But NEVER was this more true than when (as in this incident) the customer actually WAS right. Ford HAS to know their response in this matter is wrong. If they continue with this kind of customer abusive thinking Ford will fail and go out of business. A non-matching full size spare tire! How outrageous! Ford executives must have gotten their brains at a discount store. They are deranged. Just for the record, my own 2005 MGM has the reduced size spare tire. But IF I had ordered a full-sized spare I would simply have ASSUMED it would match my other four tires. I would not have thought to check something like this. It is just so obvious! If the potentates at Ford do not wake up they are all going to die in their sleep.
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Replying to: g45 (Mar 22, 2006 4:53 am) In 1996 I toured the Wixom plant and learned of their "Computer Sequential Production" system which enabled the Lincolns to be built with parts on the premises for less than 24 hours. The spares matched then so what has happened? If your spare is one of those little doughnut tires, replace it with a full size, for safety sake. We lost a tire North of Kelowna, BC and our full size spare was a Godsend. |
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Replying to: joe109 (Mar 20, 2006 3:03 pm) Seriously, though, I'm really amazed at how animated everyone is getting over the idea of the spare tire being different from the regular tires. I mean, it's a SPARE, it's there for emergencies, who cares what it looks like? I believe that a tire rotation should only involve the four on the ground anyway; throw one brand new tire into the mix, and you're asking for squirrley handling, uneven wear, and all the rest of it. My CV's factory spare is not only a different tire, but on the police-issue steel wheel - no fancy aluminum for me (does Ford give an aluminum wheel to you GM buyers?). Imagine the look of THAT 5-way When you buy a new set of tires for your car, do you buy a new spare too? I'm assuming that everyone answers a resounding, "No, why the heck would we?" Thus, as soon as you get new tires, your spare won't match anyway, so give the Ford boys a break. a.) Be happy that there is still a car that offers a regular, full-size spare, and b.) Ford has much bigger issues to worry about... like why my CV didn't start this afternoon, after only 300 km after my 40,000 km service!
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Replying to: turbo301 (Mar 23, 2006 5:22 pm)
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Replying to: euphonium (Mar 23, 2006 8:23 pm) It depends on whether or not your tires last long enough to get four tire rotations, which I highly doubt would happen. Factory tires don't seem to last very long, even if you do drive nicely (although I'm hoping to get 80,000 km out of mine Now, on the other hand, one good reason to involve the spare is that, after 20 years, it's hard to trust that your spare, whether it's used or not, is still good! Using it up with the rest of the tires prevents you from finding out the hard way. |
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Replying to: g45 (Mar 22, 2006 4:53 am) that way, where have you been. They all do this the Asians, Europeans, and Americans. I had an expensive Asian car, and had some problems with it, they stone walled me over, and over again because they could not figure out how to fix it.
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