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Vans & Minivans Mazda Mazda5 Mazda5 Suspension
220 messages, Last post on Oct 22, 2009 at 8:41 AM
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Replying to: mrmcc33 (Nov 05, 2007 11:52 am) Still made the noise, so they said they were going to do the sway bar end links again, and the lower-right control arm. But I just talked to them, and one of the technicians found a bulletin mentioning loose bolts holding the windshield wiper cowling on. He said the TSB specifically mentioned that it would be mistaken for a front suspension noise. They said they checked the bolts, and they were loose, so they tightened them. They said the noise is gone, but I'll find out for sure when I pick up my car today.
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Replying to: 8a1dy (Nov 21, 2007 9:00 am)  The cold weather is just arriving in Manitoba which to me means that the "crunch" is back and it's not Captain Crunch. Heard the first crunch from the left rear of my Mazda5 when I went over a big bump in the road. But I know it is back. So much for the fix though I was warned that it might be temporary. What to do now? Hmmmmm I think I'll wait till spring and be done with it. 
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Replying to: trishr1 (Nov 21, 2007 7:31 pm) If it persists, you may need to move south  http://www.finishlineperformance.com/mazda5/docs/0010.pdf
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Replying to: coolmazda5 (Nov 24, 2007 6:49 am) I attempted to contact my "investigator" at Mazda Canada but he has since moved out of this position, and it appears they closed my file. Why they would close it when they knew the fix they applied was only temporary until they came up with a permanent fix (if ever). Now that I have filed another complaint, hopefully, this will generate another "investigator" for my case - who knows. Also she was unable to tell me if the 2007 or 2008 models have the same problem or not, if not, then they have fixed it. Might need to take a ride in one when it gets really cold. It was interesting that this customer rep had no idea about this problem - and perhaps she doesn't. Called the dealership and yes there is another fix for the "front" bushings, but none for the "rear" bushings - why because no one has complained to either Mazda Canada or their dealership. Sure I will get the "front" bushings done but only when I need to go back for oil change or other servicing. The Automobile Protection Association (Ontario) doesn't know that Mazda5 owners have had a problem with their vehicle - perhaps a quick email or call to them might help. In the meantime, I will crunch along - search through other manufacturers' forums and get a feel for who is having problems, but more importantly, who had problems and were satisfied with the resolve - perhaps that will be the vehicle for me. I believe that most cars suffer from some problems, but I also believe that there are dealerships and manufacturers who value their customers and their image more than others. 
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Replying to: trishr1 (Nov 24, 2007 6:10 pm) |
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Replying to: trishr1 (Nov 24, 2007 6:10 pm) |
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Well I guess that ends my option to trade this vehicle in for a 2007 model. Wonder how the 2008 model is fairing? Though it would be truly a kick in the pants if the 2008 model didn't have a problem as that would mean they fixed the problem but not for our models (2006 and 2007). My crunch has spread from the rear to the front, so at least I will go for the front bushing replacements and wait for the rear bushing bulletin to be issued. Remember to complain otherwise they won't pay any attention to the issue.
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Replying to: trishr1 (Nov 28, 2007 6:29 pm) |
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That is encouraging news - keep us posted on the permanency of the fix - there may be hope for us all. Haven't heard from anyone else who was in the same boat last winter - have all of these vehicles been purring along without any noise?? 
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Replying to: trishr1 (Nov 29, 2007 7:52 pm) I already knew the crunch was coming back, so I was expecting it and so it doesn't iritate me or grate me as much as it used to. Nevertheless, I have printed out the TSB someone posted on here, and I will return to my dealer and let them apply the TSB fix. Hopefully, it will be permanent, but by the looks of it, it doesn't seem as though it will. I'd love to know if the 2008 version still has this problem! I don't see why it wouldn't since it's basically the same design but with a 5 speed auto - all they're changing is some parts of the interior and slight front and rear styling cues. Well, to whomever gets to ride in one in the cold, please let us know!
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