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Vans & Minivans Mazda Mazda5 Mazda5 Suspension
220 messages, Last post on Oct 22, 2009 at 8:41 AM
You are in the Mazda Mazda5 Forum. Your Host is Karens
| At the end of November at about 6000 km, we had had enough of the very loud suspension noise in cold weather and took our 5 into Mazda. They replaced the bushings on the suspension at all four wheels and it was great for a while, even in < -20C weather. However, eventually it did return though not as harsh as the first time. In February at about 10000 km i took a Mazda service person out for a quick ride. Speed bumps made it abundantly clear that there was still an unacceptable problem, both front and back. The technician refered to it as a 'dry squeak'. I mentioned the service bulletin from Mazda regarding squeaking suspension, and he said that our vehicle was produced after Jan 27, 2006, and therefore had the upgraded parts already. After a week he got back to me and said after communicating with Mazda Canada with no answers, they would go ahead and replace the lower arms of the front suspension (L & R) and the bushings on the rear stabilizer bar. This was on March 9, 2007. The problem was not solved. Whenever the temperature drops below 0 C the problem is present over moderate imperfections in the road surface. The dealer said they would take this problem to Mazda Canada. I did too. Ten days ago i contacted Mazda Canada to open a case file and they have been in touch to say they are aware of the problem but currently there is no fix for it. They are reportedly working on a fix, and we will be informed through our dealership when a soluction has been found. This is not the response that i had wanted, but we have little choice at the moment other than to wait. My wife is afraid they will make us wait until our warranty expires. Now with the temps warming, i doubt that this is a top priority for drivers for another 8 or 9 months. If others have this suspension issue, i encourage you all to take the issue up the ladder. Judging from posts in this and other M5 forums, i am not alone. | |
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Replying to: bassman1234 (Mar 24, 2007 5:51 pm) Is there something wrong with the Host computer?
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Replying to: rockytee (Apr 04, 2007 5:22 am) |
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The good news is: The lower control arms have been replaced and the bushings. The maybe news is: I won't know if the cruching noise is gone for good till the winter. The bad news is: now I have inherited a new problem - the car pulls to the left when applying the brakes. It is a front end issue and perhaps no wheel alignment was done post lower arm control installation, or when they installed the lower control arms the did something to the brakes and the callipers need to be adjusted.  I would be interested to hear from anyone else who has had any other problems since having their fix applied (related to the TSB). Thanks
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Replying to: asimakos (Mar 22, 2007 8:00 am)
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Replying to: petesmazda5 (May 06, 2007 6:32 pm) |
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Replying to: trishr1 (Apr 27, 2007 5:03 pm) 
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| I was wondering if anyone else is experiencing this problem: I have four young sons, an 8 yo, twins that are 6 and a two year old of all quite normal size. The problem with our new Mazda5 is that it just bottoms out all the time. I weigh 150 and my wife about 115 total weight of the boys another 150. I would think that since this is a minivan that this would not be a problem. I only have 1600 miles on it and though I live in NYC with lots of potholes, driving like I have a cargo of loose eggs is not an option. Anyone have a suggestion? Air springs? Also, any idea about a bit more power...I got the 5sp to compensate the small engine but more hp would help dodging taxis. Also anyone upgade speakers yet? Thanks for your kind suggestions... | |
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2006 Mazda5 Touring - Maryland. We steadily heard in increase in the rear suspension going over bumps and even simple road imperfections. Kind of a decreasing vibration or bumping - but it was obviously not right. Took it to the dealership and the guy was stumped. He called the hotline, did what they asked, and it still made noise over bumps. I got it today (2.5 days in the shop - not bad) and there is NO SOUND. Here's what the writeup said: "Road test verified complaint. Verified noise from both rear coil spring area. Found L/R and R/R coil springs hitting frame near spring perches. Called Hotline: Advised to CK (?) for weld splatter above springs not allowing springs to sit properly in perches. Remove rear sway bar. Remove rear lower control arms and rear coil springs. Grind away weld splatter and excess material from spring perch and contact areas. Put back together. Reposition rubber insulator at top of spring. Lube with teflon grease. Put back together. Complete four wheel alignment. Road test: ok. Hope this helps someone!
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I just got off the phone with Mazda Canada regarding the suspension squeak in cold weather. We had a sub-zero C morning recently where we had a reminder that our suspension problem (front and rear) was still a problem. Mazda Canada has no solution for this problem as of yet, MUCH to our disappointment. If you are faced with this same problem, i urge you to get in touch with Mazda and let them know that this is unacceptable. Mazda Canada's number is 1-800-263-4680 and the Customer Service rep to whom i spoke was at extension 7163.
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