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Vans & Minivans Mazda Mazda5 Mazda5 Suspension
220 messages, Last post on Oct 22, 2009 at 8:41 AM
You are in the Mazda Mazda5 Forum. Your Host is Karens
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Replying to: asimakos (Mar 22, 2007 8:00 am) |
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Replying to: trishr1 (Mar 22, 2007 6:39 pm) My M5 stalled once when accelerating from a red light, is this related to the hesitation problem? |
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I feel like i am in an alternate universe. I have been involved in the M5 forum under Forums - Wagons - M5, and now i find this under Forums - Vans - M5. Why are these kept seperate? Sheesh.. Anyway, under Suspension in the other forum, there are only 2 posts. I was happy to see this forum with many more. Below is my post in that forum: At the end of November at about 6000 km, we had had enough of the very loud suspension noise in cold weather and took our 5 into Mazda. They replaced the bushings on the suspension at all four wheels and it was great for a while, even in < -20C weather. However, eventually it did return though not as harsh as the first time. In February at about 10000 km i took a Mazda service person out for a quick ride. Speed bumps made it abundantly clear that there was still an unacceptable problem, both front and back. The technician refered to it as a 'dry squeak'. I mentioned the service bulletin from Mazda regarding squeaking suspension, and he said that our vehicle was produced after Jan 27, 2006, and therefore had the upgraded parts already. After a week he got back to me and said after communicating with Mazda Canada with no answers, they would go ahead and replace the lower arms of the front suspension (L & R) and the bushings on the rear stabilizer bar. This was on March 9, 2007. The problem was not solved. Whenever the temperature drops below 0 C the problem is present over moderate imperfections in the road surface. The dealer said they would take this problem to Mazda Canada. I did too. Ten days ago i contacted Mazda Canada to open a case file and they have been in touch to say they are aware of the problem but currently there is no fix for it. They are reportedly working on a fix, and we will be informed through our dealership when a soluction has been found. This is not the response that i had wanted, but we have little choice at the moment other than to wait. My wife is afraid they will make us wait until our warranty expires. Now with the temps warming, i doubt that this is a top priority for drivers for another 8 or 9 months. If others have this suspension issue, i encourage you all to take the issue up the ladder. Judging from posts in this and other M5 forums, i am not alone.
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Replying to: riproy (Mar 27, 2007 2:49 pm) I would hate to think that my time, the dealer's time and expense to Mazda is all for not if nothing is resolved. I hope others follow your advice to speak up after all we all paid our money and got less than expected. It is not a new problem but obviously a tough one for them to come to grips with to detriment of their reputation and the loss of confidence of owners. Haven't heard from anyone with the 2007 model - would love to know if the problem exists in that model year as well. Not ever having a "problem" car I am not sure how this problem will be handled should it recur after the 3 year warranty, however, one would think that since you (and I) registered a complaint with Mazda Canada directly - we are on file and it would be difficult for Mazda to claim that the "defect" is a new problem that is no longer covered by warranty. Perhaps they can and others feel free to jump in with more knowledge than I might have. There is CAMVAP - arbitration. I haven't called them to inquiry about this problem, but you could see what they have to say - though it is an either or situation - them or court not both. And it applies to new cars. Hopefully no one needs to go to that length. There are other forums with quite a few posts about this as well - MPVclub.com (under Mazda5) for one. |
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I do love my Mazda 5 but I do have some problems:things were great until 30,000 km's. The front end squeaks when it goes below 0 degrees.I now find the suspension sloppy.The dealer said they are going to fix it.There is also a knock in the rear end, the A/C is not as cool as it should, when I store my sat radio after unplugging I have to restart the car because the CD and radio will not power up and the car has many blind spots. Aside from that the car is great but I hope this generation will not show examples of turning into a Ford.
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| At the end of November at about 6000 km, we had had enough of the very loud suspension noise in cold weather and took our 5 into Mazda. They replaced the bushings on the suspension at all four wheels and it was great for a while, even in < -20C weather. However, eventually it did return though not as harsh as the first time. In February at about 10000 km i took a Mazda service person out for a quick ride. Speed bumps made it abundantly clear that there was still an unacceptable problem, both front and back. The technician refered to it as a 'dry squeak'. I mentioned the service bulletin from Mazda regarding squeaking suspension, and he said that our vehicle was produced after Jan 27, 2006, and therefore had the upgraded parts already. After a week he got back to me and said after communicating with Mazda Canada with no answers, they would go ahead and replace the lower arms of the front suspension (L & R) and the bushings on the rear stabilizer bar. This was on March 9, 2007. The problem was not solved. Whenever the temperature drops below 0 C the problem is present over moderate imperfections in the road surface. The dealer said they would take this problem to Mazda Canada. I did too. Ten days ago i contacted Mazda Canada to open a case file and they have been in touch to say they are aware of the problem but currently there is no fix for it. They are reportedly working on a fix, and we will be informed through our dealership when a soluction has been found. This is not the response that i had wanted, but we have little choice at the moment other than to wait. My wife is afraid they will make us wait until our warranty expires. Now with the temps warming, i doubt that this is a top priority for drivers for another 8 or 9 months. If others have this suspension issue, i encourage you all to take the issue up the ladder. Judging from posts in this and other M5 forums, i am not alone. | |
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Replying to: bassman1234 (Mar 24, 2007 5:51 pm) Is there something wrong with the Host computer?
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Replying to: rockytee (Apr 04, 2007 5:22 am) |
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The good news is: The lower control arms have been replaced and the bushings. The maybe news is: I won't know if the cruching noise is gone for good till the winter. The bad news is: now I have inherited a new problem - the car pulls to the left when applying the brakes. It is a front end issue and perhaps no wheel alignment was done post lower arm control installation, or when they installed the lower control arms the did something to the brakes and the callipers need to be adjusted.  I would be interested to hear from anyone else who has had any other problems since having their fix applied (related to the TSB). Thanks
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